I appreciate the quick shipping however I don’t feel like it was worth $30 to send four small samples. If the extra fee was due to the expedited shipping, I would’ve rather spent less money and had it... See more
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Review summary
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Ordered three samples, and only two sent. Remaining sample sent promptly when notified. Samples are a bit small to be basing a multi-thousand dollar purchase on their appearance. A little larger si... See more
Ordered 3 countertop samples off their website. I was notified the next day that they’ve been picked and we’re on their way and there was no charge for these. Well, I haven’t yet picked my counter. It... See more
THANK YOU for providing free samples. Most quartz companies are not offering this and it’s difficult to put finish selections together without a sample in hand. Way to go Caesarstone - you know what y... See more
Company details
Written by the company
Caesarstone is a global leader of premium surfaces, specializing in countertops that create dynamic spaces of inspiration in homes across the globe. Established in 1987, its portfolio of over 100 colors in an assorted array of surfaces combines the company’s innovative technology with its powerful design passion. Spearheading high-quality, sustainable surfaces, Caesarstone delivers functional resilience with timeless beauty, for a vast range of applications, including kitchen countertops, bathroom vanities, and more, for indoor and outdoor spaces. Since it pioneered quartz countertops over thirty years ago, Caesarstone has expanded into porcelain, mineral and natural stone surfaces.
Contact info
1401 W Morehead Street , 28208, Charlotte, United States
- 877.978.2789
- orders@caesarstoneus.com
- www.caesarstoneus.com
3.4
Average
2K reviews
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Hard to know whether the sample reflects what's photographed on the webiste so double check. More organic surfaces needed.
The company has a product line with variety. The sample selection is not representative of the image on the website. I received Concrete Cloud and almost purchased it because the large white clouds were nowhere to be found in the sample received. Product line needs to reflect more organic and non-polished surfaces. Only when I went to a friend's house did I see their countertop, which was organic did I consider ordering the sample, which looked much darker on the website. The sample arrived and I will be ordering Fresh Concrete, which looks totally different on the website.
PS Recently read an article in People magazine about Silica causing damage to workers lungs. This is concerning. Will probably look into Granite as well.
November 24, 2024
Appreciate Samples for Home Viewing!
We are so appreciative to be able to receive samples to view in our home in different light conditions and with different tiles.
November 26, 2024
Easy to order
Easy to order, fast delivery. Packed well so nothing was cracked or broken.
October 25, 2024
Sample Tiles
Thank you so very much for the gifted countertop samples. It helps with visual and physical feel of them. Grateful.
Delivery was quick, and tiles were stylishly secured.
Thank you for this excellent experience.
Pricing would have helped.
Thank you again 🙏
Pisana.
October 25, 2024
Fast service and quality product
October 30, 2024
I only received 3 samples out of four…
I only received 3 samples out of four and it took a bit to much time for me to arrived
October 26, 2024
Amazing counter tops to pick from…
Amazing counter tops to pick from website is amazing and easy to understand, the samples are great size and my clients have loved being able to see the sample before purchasing.
October 28, 2024
easy and time efficient
October 25, 2024
Not complete order
I ordered four samples, paid $30.00. Never heard from caesarstone even after emailing them about the order. Received two countertop samples, never received the other two. Shipping was not 3 to 5 business days as stated, shipment confirmation was never sent. Poor customer service half an order shipped, paid shipping for full order at $30.00. Disappointed
September 26, 2024
Although the first 3 samples came with…
Although the first 3 samples came with a duplicate, the second order came as ordered.
I wrote to you but got no response.
September 27, 2024
The samples arrived in record time and…
The samples arrived in record time and they are definitely a great size.
September 26, 2024
ordered and paid for 4 samples only got…
ordered and paid for 4 samples only got two in the shipment with two empty product sleeves included
September 26, 2024
SO easy to order samples and they…
SO easy to order samples and they arrived promptly. This service is AMAZING.
September 25, 2024
I loved that I could purchase a sample…
I loved that I could purchase a sample of the countertop that I purchased for my new kitchen. Now when I go shop for my backsplash I have a sample to match it with. You really should give suppliers that sell your products samples to give out. It would make making all our renovations decisions easier. Love my countertop!!♥️
September 25, 2024
I don't think they actually send any samples
I've been asked to provide a review of my experience with Caesarstone. I ordered some samples two weeks ago. They haven't shipped... but they want a review ??
OK... review: Not Good.
Edit: I emailed customer service but received an automated response: "The mailbox is full" HUH ??
September 25, 2024
I did not receive the samples I ordered.
September 24, 2024
I ordered the max of 4 samples for the…
I ordered the max of 4 samples for the $30 mailing fee and received only 1. My email to customer service is unanswered.
September 24, 2024
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