Cafeyn Reviews 

392
TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

I’m reviewing Readly as recently taken over by Cafeyn. I have been an enthusiastic user of Readly for some years, and, to be honest, I have found the new version takes some getting used to, hence t... See more

Company replied

Rated 1 out of 5 stars

Do not use- purchased Readly so began corresponding with them. Readly owes me £64 for a subscription I cancelled. I thought I was getting somewhere with Cafeyn and provided all the credit card cha... See more

Company replied

Rated 5 out of 5 stars

Huge offering of the best newspapers and magazines. I have a subscription and use the app every day to stay up-to-date on what's happening in the world. The app gets updates every couple of weeks, wit... See more

Company replied

Rated 5 out of 5 stars

I love reading and this application is perfect for me with a great interface and intuitive hud, i am always in contact with the customer care that really assists me in every issue that i have. You’ve... See more

Company replied


Contact info

3.7

Average

TrustScore 3.5 out of 5

392 reviews

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Asks customers to review

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3.7

All reviews

(392)

237 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

OK selection of magazines but suddenly…

OK selection of magazines but suddenly stop publication of a magazine with no notice or explanation.

December 6, 2025
Unprompted review
Cafeyn logo

Reply from Cafeyn

Hello Mr. King,

We’re truly sorry for the frustration this situation has caused.

Changes in title availability can occur due to publishing and distribution agreements, and we regret the lack of clarity you experienced in this case. Your feedback clearly highlights the importance of better communication when such changes happen.

Thank you for taking the time to share your experience with Cafeyn.

Rated 5 out of 5 stars

Great selection

Nice selection of magazines and newspapers.

November 7, 2025
Unprompted review
Cafeyn logo

Reply from Cafeyn

Bonjour,

Merci pour votre retour !
Nous sommes ravis que vous appréciez la large sélection de magazines et journaux sur Cafeyn !

Très belle journée à vous,

Rated 5 out of 5 stars

Intuitive Application

I love reading and this application is perfect for me with a great interface and intuitive hud, i am always in contact with the customer care that really assists me in every issue that i have. You’ve got a wonderful team keep at it

September 8, 2025
Unprompted review
Cafeyn logo

Reply from Cafeyn

We’re thrilled to hear that you enjoy Cafeyn and that our team has been helpful! Thank you for your kind words and encouragement it means a lot to us.

Rated 5 out of 5 stars

One of the best newspaper apps in the world

I always enjoyed this application giving you access to countless magazines and catalogs, but whenever i have any issue to my account i always can count on the customer care with a fast and quality answer.

Thank you Cafeyn.

September 9, 2025
Unprompted review
Cafeyn logo

Reply from Cafeyn

We’re glad you enjoy using Cafeyn and that our support has been helpful! Thank you for your kind words and for taking the time to share your experience.

Rated 5 out of 5 stars

Huge offering of the best newspapers…

Huge offering of the best newspapers and magazines. I have a subscription and use the app every day to stay up-to-date on what's happening in the world. The app gets updates every couple of weeks, with new features and other improvements. So far, it's been a great experience for me.

August 19, 2025
Unprompted review
Cafeyn logo

Reply from Cafeyn

Thank you for your feedback! We’re glad you enjoy the wide selection of newspapers and magazines, and that the regular updates and improvements enhance your experience.

If you ever need assistance, you can reach us at support@cafeyn.co.

Rated 5 out of 5 stars

Brilliant customer service.

I enquired as to why my subscription had been stopped and was told that payment was declined. I relaised then that it had been declined because of fraudulent actrivity on my cards. I explained this but later found I could gain access to cafeyn. U was surprised and delighted that I had been given a promotional sunscription to cover me until my new cards arrived. So good to find an organisation that treats customers well: I must make a specialo mention of Nabil who organised it all.

May 24, 2025
Unprompted review
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