California Security Pro  Reviews 100

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I'm completely satisfied with their services. These guys are professionals and dedicated to their work. I'll recommend CSP to those people who are struggling with their home security. Thanks,

Rated 4 out of 5 stars

Brandon our sales rep and Renee our installer was awesome. Brandon was very clear and very on top our questions..... Renee was awesome. Very efficient at doing the work, very thorough, on time, an... See more

Company replied

Rated 4 out of 5 stars

This was a takeover installation from my existing wired alarm system. We ordered one set of systems and then the installer told us that we needed to go for another systems for ADT Pulse function. Good... See more

Company replied

Rated 4 out of 5 stars

larry and rene were the men who took my order and set up my new alarm system. from the time i called to make an appointment to the time everything was set up, CSP folks were easy to work with.... See more

Company replied

Company details

  1. Security Equipment Store
  2. Furniture Store

Information provided by various external sources

As a local ADT Authorized Dealer, we specialize in home security systems, wireless, wired or activating existing security systems and home security cameras backed by world class ADT monitoring. Your home security needs will be met with ADT's reliable service and latest technologies. Our affordable solutions provide burglary, fire, medical alert, carbon monoxide protection and much more. We will come to your home for a free in-home consultation, providing you with valuable information and insight into the proper ways to protect your home from the various threats that we all face today. If you're interested in taking advantage of this free sit-down conversation about your current home security situation, feel free to give us a call today, toll free. If you're to busy for an in home consultation, you may also order your home security system over the phone. Ask for details about our FREE ADT Security System Promotional Package ($850 Value).


Contact info

4.2

Great

TrustScore 4 out of 5

100 reviews

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Rated 5 out of 5 stars

Stellar service. Thanks!!!

It was a delight working with Brad L. He listened well and was able to help us select the best package for our needs. We had an issue after a couple of weeks the alarm was installed. This was one of the tests of the company and Brad's reliability/accessibility. Brad lined up the tech who installed our alarm that same day and resolved the issue. Today, he just stopped by to see how we're doing (not selling anything).

February 26, 2016
Unprompted review
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Reply from California Security Pro

Dear Customer,

We thank you for your recent purchase of your home security system. We are happy we could find the right security system package for your home and family.

I know Brad will be thrilled to know, that he made you satisfied with his follow ups.

Again we thank you for becoming a customer of California Security Pro.

Rated 5 out of 5 stars

Very happy

Great service.

October 20, 2015
Unprompted review
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Reply from California Security Pro

We thank you for letting us know that you are happy with our services.

It was our pleasure in servicing you and being able to offer you home security services.

Thank you for your business.

Rated 5 out of 5 stars

California Security Pro

Danny the sales rep was really intelligent about his alarm products and overall a real down to earth person. The tech Chris was great. He did clean work and I liked him as much as Danny. I would recommend California Security Pro to my friends and family. So far I'm completely satisfied with their service and employees!

September 21, 2015
Unprompted review
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Reply from California Security Pro

Dear Elk,

Based off of your review we are delighted to hear that Danny took good care of you. It's re-assuring that our staff is performing and provided great services.

We hope your enjoying your security system,

Thank you for your business and recommendation.

Rated 5 out of 5 stars

great, fast, reliable service

everyone i dealt with was wonderful and helpful, and i was able to get an appointment for the next day!!

August 31, 2015
Unprompted review
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Reply from California Security Pro

We greatly appreciate your feedback!

Making sure your satisfied is are goal, we are also happy to know that we could get your security system set up quickly.

We value your business

Thank you

Rated 4 out of 5 stars

Good service

Have been with ADT corporate, tried California Pro and received good rates and service.

August 26, 2015
Unprompted review
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Reply from California Security Pro

We thank you for your business and feedback, we are so happy we are selected alarm company.

Knowing that we satisfied you with our services & prices makes us very happy.

Your business is appreciated!

Rated 5 out of 5 stars

very happy triple A+

made whole process very EZ

August 18, 2015
Unprompted review
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Reply from California Security Pro

Your feedback means everything to us, we sure do appreciate your taking the time in telling us how your experience went.

Making things easy and complex free for our customers is a goal of ours.

Thank you for your business!!

Rated 5 out of 5 stars

Great customer service

All the staff was great!

August 5, 2015
Unprompted review
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Reply from California Security Pro

We appreciate your recent purchase of your ADT-Pulse System. We hope your enjoying all its convenient features it has to offer.

We value your business and feedback.

Rated 5 out of 5 stars

Ca Security Pro staff are friendly, efficient & make sure you are protected

I was having a frustrating experience with ADT sales just trying to schedule a time to have them come by so I could sign a physical contract, the sales guy didn't know how to use the e-document software. So I called California Security Pro. I explained to the Ayesha (Security Pro Sales) what I was looking for and the number of entry points, she was very helpful and put together a system that covered everything at a much more reasonable price than ADT. She took all the information that she needed over the phone and got the process started, the ADT rep couldn't get the process started until after he had the contract signed. She then explained that it would be installed within 72 hours! I couldn't believe it, ADT told me "maybe" they could install within 2 weeks!
She told me that Daniel would be my installer and that it would take about 3-4 hours to install. Daniel got to our house on time, he was a very nice guy and was very knowledgeable about the system. He finished his install in less than two hours!
Would I recommend this company? I already have recommended them to my father in law and I'm thinking about having them out to my work place to evaluate and install as well.
I still have ADT monitoring my system....but I hired California Security Pro for the better signup and install service!

August 4, 2015
Unprompted review
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Reply from California Security Pro

We appreciate your recent order of your ADT-Pulse System.


We value your trust in our company, and we continue to meet your service expectations. We would like to thank you for taking the time in telling us why our services made you completely satisfied.

Thank you for your business and feedback.

Rated 5 out of 5 stars

California Security Pro is a top notch, professional security company who provides exceptional service and support.

Joe met us at our home and arrived a few minutes early. He was professional and honest, and never tried to pressure or over-sell us products. Rene was able to install our system the next day and was extremely professional, clean, organized, and friendly. He made sure to explain everything and even provided tips and recommendations to help get full use out of our new alarm system. CA Security Pro has been pro-actively contacting us to ensure everything is operating as expected in the weeks following installation, and is doing everything possible to ensure we have had a great customer experience. I would 100% highly recommend California Security Pro to anyone and everyone looking for security system. Whether you are looking for a new system, or updating your current, they are the best.

August 4, 2015
Unprompted review
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Reply from California Security Pro

We are pleased that you have chosen California Security Pro for your ADT-home security. We hope you are enjoying the convenience, quality, and affordability of your new security system.

Your satisfactory could not make us more happier!

We appreciate your business!

Rated 5 out of 5 stars

Well done.

Every aspect of my interaction with California Security Pro was professional, timely, friendly and easy. Recommended.

July 8, 2015
Unprompted review
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Reply from California Security Pro

Dear Zachary,

Thank you so much for your recent business with California Security Pro. It is customers like you that help keep us on the right track by giving us your feedback!

We value your business and will continue to give you the service you deserve.

Thank You Again.

Rated 5 out of 5 stars

ADT outstanding

Angel and Gabe provided outstanding customer service. They were nice and understanding. Price was right and couldn't ask for more.

July 6, 2015
Unprompted review
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Reply from California Security Pro

Being able to find the right service package for our customers is our job, we are happy to hear you are satisfied with your purchase price.

We truly thank you for sharing your experience with us regarding are staff.

Your Business is valued, thank you!

Rated 5 out of 5 stars

We were very pleased with California Security Pro's representatives and the ADT system which was installed in our home.

We decided that it was time to consider a home security system for our home. News reports often report home invasion robberies, burglaries, etc. and we researched a system through our local cable company and then decided to find out more about the ADT system. Our representative, Danny Tresierras was very professional and knowledgeable. In addition, he answered our questions and provided valued information about the variety ADT Security plans which are available. Our technician, Ron Loetz installed the sensors, cameras, etc. in a very "clean" manner and checked with us throughout the process to receive our input and opinion regarding placement, etc. We are very, very pleased with our system and would highly recommend California Security Pro, Danny Tresierras, Ron Loetz and ADT to all of our friends and family!

June 17, 2015
Unprompted review
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Reply from California Security Pro

Dear Dale,

We just wanted you to know that we truly enjoyed working with you and feel honored to be your chosen Home Security company. The growth we experienced over the years is because of customers like you, who faithfully support us by giving us their feedback!

Thank you for your business! We look forward to serving you for many years to come.

Rated 4 out of 5 stars

Good customer services and technical support!

Overall, I am satisfied with the services.

May 30, 2015
Unprompted review
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Reply from California Security Pro

We are happy to know that you were satisfied with your Alarm services which we provided.

Your overall experience and satisfactory is are top priority!!

Thank you for your feedback and business.

Rated 5 out of 5 stars

Great team at California Security Pro!!

California Security Pro was a class act through and through. Sales and installation were extremely professional and took the time to walk me through all the options. There was no pressure or up-selling, just honest opinions of what would work best in my house.

Thank you to the entire team!

May 27, 2015
Unprompted review
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Reply from California Security Pro

We appreciate you taking the time to tell us about your experience. I know your sales consultant and tech will be pleased to hear that you were satisfied.

We hope your enjoying your ADT-Pulse System.

Thank You for your business

Rated 5 out of 5 stars

Excellent

Salesman had a great knowledge of the product and options. Knew all about security and listened to my issues and concerns. With my input, we designed a system (ADT Pulse) that works for us. Installer was experienced and explained the operation enough times so I got it. Then left his cell number for any more questions. And they made appointments that fit my schedule, not theirs. I recommend them to anyone wanting a security system, has multiple adults coming and going, and is not dependent on sce, phone lines, or wifi.

May 5, 2015
Unprompted review
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Reply from California Security Pro

Thank you so much for your ADT-Pulse Security System Purchase. We absolutely love when new customers give us their feedback.

We are very pleased knowing your satisfied with our services!! We truly appreciate your business.

Rated 5 out of 5 stars

Excellent service

On time and extremely courteous customer service reps who were able to take care of my needs very quickly on a short timeline

April 10, 2015
Unprompted review
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Reply from California Security Pro

Your honest feedback helps shape our business to best fit your customers standards.

We thank you for choosing California Security Pro for your ADT- Pulse Alarm System.


Your business is highly valued!

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