Callaly Reviews 114

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great products and very reliable - have been using the tampons for a while now, they're my fave. Love the mission and the customer support. Thank you, keep going!

Company replied

Rated 5 out of 5 stars

Really liked this product. Stopped any leaking and meant I didn't have to buy both tampons and liners! Also, the packaging is super pretty, looks great in my bathroom.

Company replied

Rated 5 out of 5 stars

Thank goodness for Callaly! Wonderful service, amazing products that really make you feel confident that you're using safe products. We get the Teen box delivered, my 13 year old loves it. Embracing p... See more

Company replied

Rated 5 out of 5 stars

Always on-time despatch of products. Super easy to change amounts and delivery addresses at any point throughout the subscription. I feel like the value for money is also fantastic! Highly recommend... See more

Company replied

Company details

  1. Toiletries Store

Information provided by various external sources

Callaly is a new British femcare company based in London. Since the tampon became available in the 1930s, its design has remained largely unaltered – despite most women needing to use a separate liner 'just in case'. We thought it was time for a change, so we’ve launched the Tampliner®, the first patented product to completely rethink how a tampon could work.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Callaly logo

Reply from Callaly

Hi Anna 👋 Thanks so much for your review! We're happy to hear you're loving our service 😍 We're always here if you have any questions ❤

Rated 5 out of 5 stars

Innovative

Quick delivery. Not used all items yet but have enjoyed what I have used so far. Worth trying if contemplating giving them ago.

May 10, 2021
Callaly logo

Reply from Callaly

Hi Teresa 👋 Thanks for your review! We'd love to hear your thoughts on our products once you've given them a go ❤

Rated 5 out of 5 stars

If only all businesses had the customer…

If only all businesses had the customer service ethos that Callaly have! I can't fault either the product or the service - so easy to navigate around the website too. Congratulations on an excellent brand!

May 10, 2021
Callaly logo

Reply from Callaly

Hi Caroline 👋 Thanks so much for your review and kind words about our customer service ☺ We're happy to hear you're loving our products as well! We're always here if you have any questions ❤

Rated 5 out of 5 stars

Great products

Great products, absolutely in love with it! I can never switch back to non plastic free, so much waste. I also think the Tampliner is a great product, a much more hygienic way of fitting tampons without applicators and with added protection.

May 10, 2021
Callaly logo

Reply from Callaly

Hi Carolina 👋 Thanks for sharing your thoughts! We're so glad that tampliners are working well for you 💪 Please let us know if you have any questions. We're always happy to help ☺

Rated 5 out of 5 stars

Fast and efficient delivery as always

Fast and efficient delivery as always. I haven't used the tamp liners yet but was impressed by all the info that came with them, how to use etc

May 10, 2021
Callaly logo

Reply from Callaly

Hi Lyndsey 👋 We really appreciate you taking the time to leave us a review. Your feedback means a lot to us and it's great to hear that your boxes are arriving quickly ☺ We'd love to hear your thoughts on tampliners once you've given them a go ❤

Rated 5 out of 5 stars

Really happy with this find

Really happy with this find! Easy, comfortable…..can’t fault any of the products!

May 10, 2021
Callaly logo

Reply from Callaly

Hi Linzi 👋 Thanks so much for your review! We're happy to hear you're finding our products comfortable and easy to use ☺ We're always here if you need anything ❤

Rated 3 out of 5 stars

Not for me

I love that they are made with environmentally friendly products and the pads are quite comfortable but I don't like that they do not absorbent and you feel wet so not really for me. I have not tried any of the other items in box so can't give a honest opinion.

May 10, 2021
Callaly logo

Reply from Callaly

Hi Winter 👋 We're sorry to hear that our pads weren't absorbent enough and we really appreciate you sharing your experience. We're always looking to expand our range of products and will be exploring adding a higher absorbency pad in future. If you have any feedback after trying our other products, we'd love to hear it! Feel free to drop us an email at feedback@calla.ly ❤

Rated 5 out of 5 stars

I like the pads and everything is sent…

I like the pads and everything is sent on time without an issue. Good work!
Only one thing that would be good to change is that might be better to use less plastic for the pads cover.
Thanks!

May 10, 2021
Callaly logo

Reply from Callaly

Hi M 👋 Thanks so much for leaving us a review! It's great to hear that our pads are working well for you and we've taken note of your feedback on our pad wrapper. In case it's helpful, the colourful wrapper that protects each of our pads is biodegradable and will break down naturally in landfill ☺ We're always here if you have any questions or feedback ❤

Rated 2 out of 5 stars

These tampons aren't what I expected

These tampons aren't what I expected. On day 1, my 1st tampon leaked straight away, even though I didn't have heavy period yet, not even medium... I'm very disappointed.

May 10, 2021
Callaly logo

Reply from Callaly

Hi Kamila 👋 Thanks so much for leaving us a review and sharing your thoughts. We're sorry to hear our tampons weren't absorbent enough and caused you to leak. We've sent you an email so we can find out more about your experience. The only way we can know how to improve is by hearing the honest opinion of our customers, so it means a lot to us! ❤

Rated 3 out of 5 stars

The pads are lovely in texture but had…

The pads are lovely in texture but had trouble with them staying in place when wearing. The ‘wings’get detached from the underwear within half an hour of wear. I really hope the design for the wings and the sticky adhesive choice will be improved. As I always catch the pad almost coming off and then need to replace it for a new one every 1,5 hours otherwise there will be 100% leak situation. Please improve the design soon as the other plastic pads are just not an option to wear during period. I have quite heavy periods in first days and need to be sure there will be leak proof and not coming off from even light wear.

May 10, 2021
Callaly logo

Reply from Callaly

Hi Sophie 👋 Thanks for taking the time to leave us a review, we really appreciate your feedback on our pads. The only way we can know how to improve is by hearing the honest opinion of customers such as yourself. If you have any other thoughts or feedback, feel free to send us an email at feedback@calla.ly ❤

Rated 5 out of 5 stars

Brilliant Service!

The delivery boxes are super small and cute and everything is wrapped up to keep it clean and tidy! The service is super easy to use and can adapt to your needs and schedule. I would highly recommend Callay

May 10, 2021
Callaly logo

Reply from Callaly

Hi there 👋 Thanks so much for your review! We're happy to hear you're loving our boxes ☺ If you did want to recommend us to your friends or family, we'll give you £10 off your future orders when they sign up using your unique referral link ❤

Rated 5 out of 5 stars

Products are perfect

Products are perfect. I would recommend.

May 10, 2021
Callaly logo

Reply from Callaly

Hi Jp 👋 Thanks so much for your review! We're happy to hear you're getting along well with our products ☺ Please do let us know if you have questions ❤

Rated 5 out of 5 stars

Very handy subscription service

Very handy subscription service, never have to get caught short again! Love the Tampliners - great idea instead of having to use 2 different products at once. If you haven't yet tried them, definitely recommend having a go!

May 10, 2021
Callaly logo

Reply from Callaly

Hi Naomi 👋 We really appreciate you taking the time to leave us a review. Your feedback means a lot to us and we're happy to hear that you're loving tampliners ❤ We're always here if you have any questions ❤

Rated 5 out of 5 stars

Amazing- company and products.

I have been using Callaly for over a year now. I was recommended these fem products by my sister.

I can honestly say I have never been more impressed. It’s not just the quality of the products. You get a whole service with Callaly.

They send over information regarding current issues/ story’s. They help you with fitting and choosing the best products for you individual needs.

The range of products is amazing, they offer something for everyone that suits all types of flows.

The flexibility and the choice that you can decide what you get each month is a massive perk. You can also skip, pause and cancel at any time (not that you would).

Great products and a company that promotes feminine health.

May 10, 2021
Callaly logo

Reply from Callaly

Hi S. Miller-Howe 👋 We're so happy to hear that you're loving Callaly. Thanks for taking the time to leave us a review and for your lovely feedback! Feel free to drop us an email at feedback@calla.ly if you need anything. We're always happy to help ❤

Rated 5 out of 5 stars

Great product, efficient service

Great product. Using a subscription service for sanitary products is a no-brainer. Love the flexibility and how easy it is to change your order.

May 10, 2021
Callaly logo

Reply from Callaly

Hi Rowena 👋 Thanks so much for your review! We're happy to hear you're loving your subscription and its flexibility 😍

Rated 5 out of 5 stars

Great service

May 10, 2021
Callaly logo

Reply from Callaly

Hi Laura 👋 Thanks so much for your review! We're happy to hear you're loving Callaly 😍 Feel free to send us an email at feedback@calla.ly if you need anything ❤

Rated 5 out of 5 stars

Amazing stuff

Amazing stuff, innovative, I'm a fan

May 10, 2021
Callaly logo

Reply from Callaly

Hi Kat 👋 We really appreciate you taking the time to leave us a review. Your feedback means a lot to us and we're happy to hear that you're a fan ❤

Rated 2 out of 5 stars

The towels not very absorbant

The towels not very absorbant, felt damp the whole time. The tampliners uncomfortable and pointless in my opinion

May 10, 2021
Callaly logo

Reply from Callaly

Hi Patricia 👋 We really appreciate you taking the time to share your thoughts on our pads and tampliners. A member of our team has sent you an email to find out about your experience. We care what our customers think and we'd love to find out more to see if we can help in any way ❤

Rated 5 out of 5 stars
Callaly logo

Reply from Callaly

Hi Jenine 👋 Thanks so much for your review! We're happy to hear you're loving our products and service ☺ If you have any other thoughts or feedback, please do let us know ❤

Rated 5 out of 5 stars

Callaly is an awesome brand

Callaly is an awesome brand. It's affordable given what and how they do. It's an easy service, and their customer service is amazing.

May 10, 2021
Callaly logo

Reply from Callaly

Hi Ramona 👋 We really appreciate you taking the time to leave us a review. Your feedback means a lot to us and we're happy to hear that you're finding us good value for money! Feel free to drop us an email if you have any questions ❤

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look