Call me Reviews 36,652

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I used to be their customer, then I left — you know, “looking for something better.” And suddenly they called me, explained everything clearly, and offered conditions that were hard to refuse. Honestl... See more

Company replied

Rated 5 out of 5 stars

I used Lyka before and now using Lebara for my phone. Those are very affordable for phone. I am also using Telenor for my home wifi (unlimited data), which cost me 289kr every month. Now I choose Call... See more

Company replied

Rated 1 out of 5 stars

Call me used to be very good, but I have recently experienced a very bad customer service. I have order a phone subscription with moving my number, they accepted and canceled my current service provid... See more

Company replied

Rated 5 out of 5 stars

Im customer from very long time around 9 years and i never had any problems with connection or customer service. Every time when i call with questions or need for help workers are so kind to me and... See more

Company details

  1. Cell Phone Store
  2. Mobile Network Operator

About Call me

Written by the company

Har du spørgsmål eller brug for hjælp til dit abonnement eller mobiltelefon, så hold dig ikke tilbage med at kontakte os. Vi skal nok hjælpe dig, så hurtigt vi kan :-)

Du kan få hjælp på følgende måder:

1. Facebook
www.facebook.com/callme

2. Kundeservice www.callme.dk/kundeservice

3. Kontakt os
www.callme.dk/kontakt


Billigt. Nemt. Punktum.

Så enkelt kan det siges. Det er hvad CALL ME er, og hvad du kan forvente af os som kunde – et mobilselskab med nemme og enkle produkter til lavpris. Længere er den ikke.

Vi har abonnementer til ethvert behov, hvad enten det gælder mobiltelefoni eller mobilt bredbånd. Begge dele på Nordens bedste netværk (Telias netværk) og selvfølgelig med gratis oprettelse og ingen binding. Og har du brug for en ny telefon, tablet, høretelefoner, cover eller andre gadgets, har vi et stort, bredt udvalg. Som CALL ME kunde kan du desuden nyde godt af eksklusive rabatter og gode tilbud på fx rejser og koncerter i CLUB CALL ME.

For os er service højt prioriteret. Det er bl.a. derfor, at vi har nogle af Danmarks mest loyale kunder og derfor, at vi er kåret til vinder af Loyalty Award inden for mobilselskaber hele fire gange siden 2015, hvor vi bl.a. har vundet i kategorierne: Bedst oplevede netværk og Teleselskabet som flest vil anbefale til andre.

Det hele foregår på callme.dk, hvor du let kan administrere og tilpasse dine abonnementer på vores selvbetjening. Og hvis du har brug for hjælp, kan du altid kontakte os på mail, chat eller ved at ringe til os.

Så skift nemt til CALL ME – vi flytter dit nummer for dig.

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

37K reviews

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Rated 5 out of 5 stars

I only had good experience with the…

I only had good experience with the company. Always answering my questions and it doesn't matter which week day it was. They even helped me on a sunday. Top support and top prices for Denmark. Took the subscription with the first phone i bought, have no plans on changing them at all.

March 22, 2025
Rated 1 out of 5 stars

I called the warranty many times and…

I called the warranty many times and they called where the phone was taken. The phone is still broken. It's been more than two weeks and I haven't received a call from them. Before that, the insurance said to call them and they said to call them. I pay the warranty and they can't fix the phone. What nonsense is this?!?!? Where should I go then? What am I paying the insurance for if they can't fix the phone!?!?

March 19, 2025
Unprompted review
Call me logo

Reply from Call me

Hi Dovile

Thank you for reaching out, and I can absolutely understand your frustration with the situation. It sounds like a very challenging experience, especially after paying for warranty coverage and still not receiving the service you expect.

We want to help resolve this for you as soon as possible. To assist you further and ensure we address your concerns properly, please send us an email at trustpilot@telia.dk. This will allow us to investigate the issue in more detail and find a suitable solution.

Thank you for your patience, and we look forward to assisting you

Best regards
Liv

Rated 5 out of 5 stars

A fantastic sales person

Caroline (sales person) !
She talked (in Danish) clearly, slowly and very friendly.
Sometimes I am contacted by sales people who speak very quickly and are difficult to understand.
But full marks to "sweet Caroline".

March 10, 2025
Rated 1 out of 5 stars

Call me does not provide a coverage on…

Call me does not provide a coverage on phone calls around EU, which is basic for other companies, they charge extra for it! Besides that, they charge you for roaming and internet service outside of EU when it’s not working at all. Of course, don’t forget that to speak with customer service they keep you waiting for more than an hour.

February 24, 2025
Unprompted review
Call me logo

Reply from Call me

Hi Maria

Thank you for sharing your feedback. I’m sorry to hear about your frustration regarding our coverage and the additional charges for roaming and internet services.
We understand how important it is to have reliable service, especially when traveling, and I apologize for the inconvenience you’ve experienced.

I would like to mention that we do offer subscriptions that provide coverage within the EU, and I encourage you to explore these options if you frequently travel within the EU. Additionally, we are constantly working to improve our services and customer experience, including addressing wait times for customer support.

Best regards
Liv

Rated 4 out of 5 stars

I am a customer on many years

I am a customer on many years. During this time I took advantage of many interesting promotions, purchased a lot of electronics. I can wholeheartedly recommend "Call Me" for new users.

February 23, 2025
Rated 1 out of 5 stars

I had my mobile abonnement from Callme…

I had my mobile abonnement from Callme for a couple of months. It was OK i the beginning, but I got extra abonnement for calling somewhere, that I was pretty sure, it didn´t happen for me, and each time I wrote an mail, I get the same irrelevant response after almost a week. Finally I moved to another accompany.
Shiva

January 31, 2025
Unprompted review
Call me logo

Reply from Call me

Hi Shiva,

Thank you for your review.

We are really sorry to hear about your experience.

We would like to take a look at the case and see if we can find a solution.

Please send us an email at trustpilot@callme.dk, and we will respond as soon as possible.

Kindest regards,
Liv

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