Thank you for renewing my car insurance. I had an email afterwards from you, and I looked at the policy document, but I was expecting to see the actual details of our car, our names and details, and... See more
Company replied
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Let me first explain that I am a laryngectomy (loss of the Larynx) and thus have some difficulty in speaking and maintaining a conversation. However the Consultant was very patient and helpful throug... See more
Company replied
Thank you; you sent a reminder in good time and when I had not responded quickly you sent a new one while there was still time. I rang to ask about any less expensive options; Duncan managed to reduc... See more
After a lot of trouble with the administration of this company ( my name is still spelled incorrectly on my emails) , I have found one of your staff members extremely helpful in solving an ongoing... See more
Company replied
Company details
Information provided by various external sources
It's quicker and easier to talk. Our friendly, experienced team is waiting to talk to you and help you find the best insurance at the best price which meets your needs. With over 30 insurance companies to choose from, we can find you the right one.
Contact info
Barrett house, Savoy Close, SP10 2HZ, Andover, United Kingdom
- 08002989753
- customer.care@callwiser.co.uk
- www.callwiser.co.uk
4.3
Excellent
236 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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My insurance renewal
Deborah is very lovely and help full. She helped me through every part of my Insurance renewal.
October 28, 2020
Unprompted review
Reply from Call Wiser
We appreciate your feedback, Richard, and would like to thank you for choosing to renew with us once again.
Deborah is an extremely valued member of Be Wiser and it is great to hear that she has assisted you so ably with your renewal.
Kind regards
Sam was very good and gave me a great…
Sam was very good and gave me a great service.
October 26, 2020
Unprompted review
Reply from Call Wiser
Thank you Mark for your wonderful review of the service Sam gave for your insurance. It is always important to us that you have a friendly experience at all times and I hope that we are able to assist you for years to come.
Kind regards
Danielle was extremely helpful
October 14, 2020
Unprompted review
Reply from Call Wiser
It is such a pleasure to receive your comments regarding Danielle and the help that she provided. She is a highly valued member of the Be Wiser family and I will ensure your comments are passed on.
Kind regards
Very happy with service,only down fall…
Very happy with service,only down fall is that I would like the policy posted to my house and not on my email account
October 13, 2020
Unprompted review
Reply from Call Wiser
I am sorry to hear you did not receive your documents in the post; I can see that you provided an email address for these to be sent so you can check them straight away. However; I will ensure that your documents are sent to you in the post also.
Kind regards
Reply from Call Wiser
Thank you Lynne for this review.
We really do appreciate your comments. It is great to hear that the agent was very nice and I will pass this to the relevant agents.
Kind regards
Excellent service the gentleman was…
Excellent service the gentleman was very helpful and on the ball sorting my van insurance thanks
September 25, 2020
Unprompted review
Reply from Call Wiser
It is wonderful to hear that the agent was able to assist you with your insurance needs . Thank you for this review.
Kind regards
Insurance renewal
Let me first explain that I am a laryngectomy (loss of the Larynx) and thus have some difficulty in speaking and maintaining a conversation.
However the Consultant was very patient and helpful through the whole process one that included updating the vehicle covered from the original policy but changed mid term. His knowledge and the Call Wiser system was excellent, oh and the new policy saved some money. What more can one say
September 24, 2020
Unprompted review
Reply from Call Wiser
Thank you for this review and your comments. It is lovely to hear that the agent was able to assist you and I will pass your feedback to his manager.
Kind regards
Reply from Call Wiser
We appreciate you taking the time to provide this review; its wonderful to receive your comments.
Kind regards
I spoke to a gentleman named jack I…
I spoke to a gentleman named jack I found him to be very polite and very helpful can’t fault him Explained everything I needed to no I felt very at ease talking to him great job
September 16, 2020
Unprompted review
Reply from Call Wiser
your comments help us to maintain a high level of customer service and it is wonderful to hear that Jack was able to assist you so well.
Kind regards
Great service as always
Great service as always. A lovely lady explained everything clearly. Great price on my car insurance.
September 3, 2020
Unprompted review
Reply from Call Wiser
Thank you for choosing Be Wiser for your insurance and also for providing this review. It is always great to hear that your insurance was explained and met your needs.
Kind regards
Reply from Call Wiser
We appreciate your comments and feedback as it helps us to maintain a high level of customer service.
Kind regards
This is my 3rd year using Be Wiser…
This is my 3rd year using Be Wiser insurance. the service from the team is excellent always have time for me and explain and talk things through and always come up with an acceptable price Deborah was great I would recommend Be Wiser to my friends.
Thank you
August 18, 2020
Unprompted review
Reply from Call Wiser
It is great to hear that you would recommend us and that Deborah was able to assist you. I will ensure that your comments are fed back to the renewals department.
Kind regards
spoke with Joseph from be wiser who was…
spoke with Joseph from be wiser who was absolutely disgusting , just wanted to inform him that the insurance renewal was too high and would not be required . conversation recorded , he would not take no for an answer and would not listen !
July 16, 2020
Unprompted review
Reply from Call Wiser
I am sorry that you have experienced this service and will forward to a member of the Customer Care team to investigate and contact you with our findings.
Kind regards
Reply from Call Wiser
We aim to assist all of our customers as quickly and efficiently as possible and to our high standard and we thank you for confirming that this was provided to you.
Kind regards
As always a very good and quick renewal…
As always a very good and quick renewal of my house insurance. Been with Bewiser for some years now and hope to continue with them for many more.
July 13, 2020
Unprompted review
Reply from Call Wiser
We love to hear that you are pleased with the service we provide every year. Thank you for choosing to renew with us once again.
Kind regards
Reply from Call Wiser
it is wonderful to receive your comments and we would like to thank you for choosing to renew with us for another year.
Kind regards
Service and help five star
June 22, 2020
Unprompted review
Reply from Call Wiser
We appreciate your review and giving us 5 stars; its always great to receive feedback for the service we provide
Kind regards
Car Insurance Renewal
Car Insurance Renewal
Very helpful staff who sorted my renewal quickly and efficiently. One very happy customer 👍
June 19, 2020
Unprompted review
Reply from Call Wiser
Thank you for choosing Be Wiser for another year. We really appreciate your comments as it helps us to maintain a high level of customer service.
Kind regards
This is by far the best Motorcycle…
This is by far the best Motorcycle Insurance company i have dealt with, straight forward, they answer your call straight away & deal with your request,
June 18, 2020
Unprompted review
Reply from Call Wiser
It is wonderful to receive your comments and we would like to thank you for choosing Be Wiser; I will ensure that your comments are passed back to the teams.
Kind regards
EXTREMELY RUDE HANGING UP AS HE DIDN'T…
EXTREMELY RUDE HANGING UP AS HE DIDN'T GET THE ANSWER HE WANTED.
Their quote was more than 2 x expensive the guy asks how do you feel about the quote I was honest it sounds more than 2 x expensive to the guy hangs up no phone manners very rude.
June 16, 2020
Unprompted review
Reply from Call Wiser
We are extremely sorry to hear that this happened and we will investigate this matter and the Customer Care team will be in contact with you.
Kind regards
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