Camera Repair Direct Reviews 131

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Wes fixed my old but much-loved camera perfectly. Very quick, clear messages about what needed to be done and pricing. A real pleasure to deal with Wes and I have every confidence in him. Would re... See more

Rated 5 out of 5 stars

Cost £126 (plus postage to them) to repair my Canon SX730. A new equivalent camera would have been at least £500. Good exchange of emails to clarify the precise problem, repaired camera returned qu... See more

Rated 5 out of 5 stars

Excellent communication and top service from Wes and his team, replacing the LCD of my Lumix TZ200 within promised timescale and returning it securely packaged in time for an overseas trip. A pleasur... See more

Rated 5 out of 5 stars

These guys are amazing! 100% recommended. Id give them more stars if I could. Very speedy service including email responses, repairing my camera and sending it back to me. Quoted me a very reasonable... See more

Company details

  1. Camera Repair Shop

Information provided by various external sources

We are are camera repair company with over 30 years of experience in fixing photographic equipment. Please feel free to fill out the form on our website for a free no obligation estimate or give us a call to talk to a technician about your requirements.


Contact info

4.8

Excellent

TrustScore 5 out of 5

131 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I recommend Wes without reservation

Wes fixed my old but much-loved camera perfectly. Very quick, clear messages about what needed to be done and pricing. A real pleasure to deal with Wes and I have every confidence in him. Would recommend without reservation.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Top service

Excellent communication and top service from Wes and his team, replacing the LCD of my Lumix TZ200 within promised timescale and returning it securely packaged in time for an overseas trip. A pleasure dealing with a company that knows what it's doing and does what it says. Thanks Wes!

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

An Honest Trader Who Knows How to Fix Cameras (not a Scam)

Cost £126 (plus postage to them) to repair my Canon SX730. A new equivalent camera would have been at least £500.
Good exchange of emails to clarify the precise problem, repaired camera returned quicker than expected.
I did raise something else on the camera I'd liked them to look at, which they didn't come back on, but that was down to me submitting Iate in the day after they had quoted a price.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service in every respect!

Prompt and efficient repair to my camera which I had accidentally dropped, but fortunately didn't need any parts. The camera came back within a week of the initial estimate in full functioning order. Great communication throughout. Many thanks, Wes!

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Friendly and honest assessment with clear options given for my camera repair. Great service and communication throughout the process and I now have a fully functioning camera. Thank you Wes!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service !

The service and communication was amazing , turnaround time was so speedy and they sent it back on a day that was convenient for me , quoted price was honoured and it was super affordable!

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs.

Sent camera in with card reader issue. Could shoot tethered fine. Needed new pins as one looked slightly bent. Got a message back saying the camera was completely dead and wouldn't turn on. They didn't tell me straight away so I couldn't claim on postage insurance as clearly something had happened in transit. Sent it back with parts loose / different, other bits completely missing. Have photos of camera before sending to prove it. Waste of time and money and seems more like a scam operation. Should have never used them. Avoid at all costs.

September 22, 2025
Unprompted review
Camera Repair Direct logo

Reply from Camera Repair Direct

Sad to read this review but camera needed parts that are no longer available. We spent hours trying to repair with 2nd hand parts but to avail. We didn’t charge a penny other than the return postage which took 9 months to get. Grips had fallen off in this time which we have offered to replace at no charge. Customer thinks this is a scam but need to get better at my scams as lost a lot of money on this one as we never charged. Understand the frustration but nothing we can do without parts.

Rated 5 out of 5 stars

Outstand service.

Outstand service.
2nd time, ive had to send my camera way to this company. They are the best. Communication/repair completed quick. No messing about or extra charges. Brill company!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Wes is a true professional

Fantastic service, replies by email were very prompt even on weekends. Fixed my camera with no hesitation, while other repair shops weren't even willing to look at it. To top it off camera was returned earlier than expected on a bank holiday weekend! Couldn't ask for more!

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, I am delighted. My Nikon D80 would turn on for less than a second before switching itself off. Turns out the circuit was faulty. Wes replaced it with a second hand circuit salvaged from another camera and hey presto it now works perfectly. Quick turnaround and great value. Thank you very much Wes.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

What a great Company

What a great Company. SD card broke inside the card reader in my Mirrorless canon. Emailed them and Wes sent an estimate the next day. Sent the camera special delivery and it was fixed in a couple of days. I will not hesitate to use them again.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

If I could have given more stars I…

If I could have given more stars I would have! Had connecter pins replaced in cf card port on older canon model. An amazing, fast and professional service with excellent communication. If you want a quick, cost effective repair where you are updated every step of the way, look no further.

December 10, 2024
Unprompted review

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