Wes fixed my old but much-loved camera perfectly. Very quick, clear messages about what needed to be done and pricing. A real pleasure to deal with Wes and I have every confidence in him. Would re... See more
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Cost £126 (plus postage to them) to repair my Canon SX730. A new equivalent camera would have been at least £500. Good exchange of emails to clarify the precise problem, repaired camera returned qu... See more
Excellent communication and top service from Wes and his team, replacing the LCD of my Lumix TZ200 within promised timescale and returning it securely packaged in time for an overseas trip. A pleasur... See more
These guys are amazing! 100% recommended. Id give them more stars if I could. Very speedy service including email responses, repairing my camera and sending it back to me. Quoted me a very reasonable... See more
Company details
Information provided by various external sources
We are are camera repair company with over 30 years of experience in fixing photographic equipment. Please feel free to fill out the form on our website for a free no obligation estimate or give us a call to talk to a technician about your requirements.
Contact info
Building 105 Dunsfold Park, GU6 8TB, cranleigh, United Kingdom
- 01483 200639
- mail@camerarepairdirect.co.uk
- www.camerarepairdirect.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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I recommend Wes without reservation
Wes fixed my old but much-loved camera perfectly. Very quick, clear messages about what needed to be done and pricing. A real pleasure to deal with Wes and I have every confidence in him. Would recommend without reservation.
Great service and great turnaround…
Great service and great turnaround time. I was well informed throughout the process. Wes was really helpful.
Top service
Excellent communication and top service from Wes and his team, replacing the LCD of my Lumix TZ200 within promised timescale and returning it securely packaged in time for an overseas trip. A pleasure dealing with a company that knows what it's doing and does what it says. Thanks Wes!
An Honest Trader Who Knows How to Fix Cameras (not a Scam)
Cost £126 (plus postage to them) to repair my Canon SX730. A new equivalent camera would have been at least £500.
Good exchange of emails to clarify the precise problem, repaired camera returned quicker than expected.
I did raise something else on the camera I'd liked them to look at, which they didn't come back on, but that was down to me submitting Iate in the day after they had quoted a price.
i sent a Canon SX740 hs because the…
i sent a Canon SX740 hs because the camera lens was jammed and i couldn’t use the camera but Camera Repair Direct fixed it in a week , great communication and great service. my camera looks great
Sent a broken camera lens in for a…
Sent a broken camera lens in for a repair and it was a very quick turn around. Excellent communications. Repair cost quite reasonable. Returned in a nice sturdy box and safely packaged. Would recommend.
Brilliant service in every respect!
Prompt and efficient repair to my camera which I had accidentally dropped, but fortunately didn't need any parts. The camera came back within a week of the initial estimate in full functioning order. Great communication throughout. Many thanks, Wes!
Great service
Friendly and honest assessment with clear options given for my camera repair. Great service and communication throughout the process and I now have a fully functioning camera. Thank you Wes!
Amazing service !
The service and communication was amazing , turnaround time was so speedy and they sent it back on a day that was convenient for me , quoted price was honoured and it was super affordable!
Avoid at all costs.
Sent camera in with card reader issue. Could shoot tethered fine. Needed new pins as one looked slightly bent. Got a message back saying the camera was completely dead and wouldn't turn on. They didn't tell me straight away so I couldn't claim on postage insurance as clearly something had happened in transit. Sent it back with parts loose / different, other bits completely missing. Have photos of camera before sending to prove it. Waste of time and money and seems more like a scam operation. Should have never used them. Avoid at all costs.

Reply from Camera Repair Direct
Prompt and Efficient Repair to Broken Card Reader
Prompt and efficient repair to a broken card reader in a DSLR camera that others had said could not be repaired. Turned round in a week and returned in full working order. Bill was as per initial estimate. Thoroughly recommended.
Great service and good communication.
Outstand service.
Outstand service.
2nd time, ive had to send my camera way to this company. They are the best. Communication/repair completed quick. No messing about or extra charges. Brill company!
Excellent service at reasonable prices.
Excellent service, very fair pricing would not hesitate to use again.
Wes is a true professional
Fantastic service, replies by email were very prompt even on weekends. Fixed my camera with no hesitation, while other repair shops weren't even willing to look at it. To top it off camera was returned earlier than expected on a bank holiday weekend! Couldn't ask for more!
Amazing service
Amazing service, I am delighted. My Nikon D80 would turn on for less than a second before switching itself off. Turns out the circuit was faulty. Wes replaced it with a second hand circuit salvaged from another camera and hey presto it now works perfectly. Quick turnaround and great value. Thank you very much Wes.
What a great Company
What a great Company. SD card broke inside the card reader in my Mirrorless canon. Emailed them and Wes sent an estimate the next day. Sent the camera special delivery and it was fixed in a couple of days. I will not hesitate to use them again.
Canon 24-70 f2.8 L USM (Mark 1) - Superb Repair Service
I'm delighted with the repair service received from this company. Clear communications from Wes, job done well at a reasonable price, impressively fast turnround, well packaged on return - perfect. I will certainly use again - highly recommended.
If I could have given more stars I…
If I could have given more stars I would have! Had connecter pins replaced in cf card port on older canon model. An amazing, fast and professional service with excellent communication. If you want a quick, cost effective repair where you are updated every step of the way, look no further.
Good quick repair and value for money
Itemised estimate, confirmed receipt of my camera, very fast return and my camera is like new. Quick, efficient and value for money. Heartily recommend this man.
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