CameraTools.nl Reviews 5,177

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Shady shop. I'll never buy anything else from CameraTools. I ordered a Sony lens on Amazon on the 27th of November, which was supposed to arrive by the 15th of December. After realizing it wasn't go... See more

Rated 2 out of 5 stars

The goods were very badly packed and came dirty. The box has already crumbled. I had to check it with a courier. Delivery time 21 days! It was not a big problem for me, but I was waiting for some com... See more

Company replied

Rated 2 out of 5 stars

I placed my order 10 days ago and still did not receive it, nor did I get a message about the shipping of my order. This is already taking very long time, and I find that getting a satisfactory questi... See more

Rated 5 out of 5 stars

The price was great, allowed me to give a very special present to my son, the product arrived quick and safe, good wrapping in the box and nice service aftersales. I'm happy with the product descripti... See more

Company details

  1. Photo Shop

Information provided by various external sources

CameraTools heeft als doel zowel de beginnende als professionele fotograaf te voorzien in de beste informatie en producten om te komen tot de mooiste opnames. Het maakt niet uit of je een doorgewinterde professional bent of gewoon heel enthousiast aan de slag wil met foto en video, bij CameraTools ben je verzekerd van advies op maat en enkel de beste producten. ✔ Minimaal 2 jaar garantie op nieuwe producten ✔ Scherpe prijzen ✔ Deskundig advies op maat ✔ Uitgebreid assortiment ✔ Uitstekende aftersales ✔ Afhalen en bezorgen ✔ Verzending op werkdagen tot 23:59 uur


Contact info

2.3

Poor

TrustScore 2.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Very good service and right prices!

I found the camera bag I was looking at CameraTools at the best price in all Europe. Their service was outstanding and immediate. I recommend it without a second thought!

December 9, 2016
Unprompted review
Rated 5 out of 5 stars

Perfekt

I bought a Elinchrom 1200RX flash set and received it after two shipping days.
I am very pleased and will definitely use Cameratools.nl again

November 6, 2016
Unprompted review
Rated 5 out of 5 stars

Customer delight

I have detailed chat with Cameratools.nl regarding my query on lenses, filters and screen protector for which they had responded me in details and in very friendly manner. When i ordered my stuff, within few hours i got shipment tracking number and the very next day i got my order delivered. The packaging was great along with delivery of brand new sealed products. I am very much happy with overall experience and would like to HIGHLY RECOMMEND CAMERATOOLS.NL
Thanks

September 26, 2016
Unprompted review
Rated 5 out of 5 stars

Panasonic 14mm f2.5

I have ordered online an used lens, a panasonic 14mm f2.5, perfect conditions, really like new, fast delivery by post.nl. Happy to buy on cameratools.nl

September 8, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect

Very well organized website, large choice of items. The prices are very attractive compared to other vendors. Orders very easy to place. Very quick delivery (Netherlands to Belgium), with an outstanding follow up of your order. First order, but not the last one!

July 18, 2016
Unprompted review
Rated 5 out of 5 stars

great experience

bought a second hand lens from the occasion section and delivery was fast in 2 days, the lens was in great condition and I have nothing to complain about

May 15, 2016
Unprompted review
Rated 5 out of 5 stars

Camera Tools is an amazing camera hardware provider

With the help of power online marketing, more and more photographers are getting their dream shots captured. This leads to newer and newer products being developed, and newer innovations flow into the market. I was looking for a specific new innovation called the MagMod, which was unavailable anywhere else in the Netherlands. CameraTools.nl came to the rescue and this shows that they really care about photographers' needs.

April 5, 2016
Unprompted review
Rated 5 out of 5 stars

Recommended

Helpful customer service when I needed to amend the delivery address. Prompt delivery

March 3, 2016
Unprompted review
Rated 5 out of 5 stars

Fuji X100S

I bought a Fuji X100S camera and the front ring was missing. I spoke to Customer Service, and they were very friendly and helpful. They solved the issue within one week, by sending me the front ring and a few extra accessories to make up for the inconvenience. (They also offered me to return the camera free of charge.) Thanks!

October 17, 2015
Unprompted review
Rated 5 out of 5 stars

Fast and friendly!

Ordered a Lumopro LP-180 as these are otherwise only available in the US.
Communication and delivery was smooth and spot on. When I discovered that I paid too much vat (order went to Switzerland) the refund was done without further fuzz. Brilliant!

October 8, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service, promp replies by mail, thrustworthy. Very clear as to how the purchase should be made I would recommend anyone to buy there. I have used them twice.

May 13, 2015
Unprompted review

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