CameraWorld Reviews 

Went to the shop in Stevenage on a Monday morning to buy a lens. £40 cheaper than anyone else. Jordan was very helpful and friendly but lens was not in stock. Decided to send to home address between 3 and 5 working days for delivery and duly paid in full. I was going to be home on the Friday and Monday anyway. Hadn't heard anything by Thursday so phoned to enquire. I was chastised as the five days weren't up yet, even though i was just asking for progress. Got a text the next Monday afternoon that courier had it but no expected delivery time/date. Text Tuesday to say it would arrive that day. Rush home from work to be at home for delivery. You really need to improve your communication Camera World when sending kit by courier.

Great price and great service (fast delivery) as always. Highly recommended.

Really good deals at great prices. My first purchase and I'm really pleased with the service. I was updated regularly on the order status and it arrived very quickly. Hopefully I'll get a chance to visit the store when I'm in London.

DPD left a brand new Canon R6V left on doorstep all day. Split the items into separate deliveries when I asked them to ship them together. Paid for each parcel to be delivered on a Sunday but this was not the case unfortunately.

Arrived really quickly and product is in excellent condition.

I ordered an item, the delivery was delayed by a month due to the item being out of stock - which is fine, as I was notified of this. However when the item did turn up it was obviously a used item with some minor usage marks and the seal broken on the box, not a new item as I had ordered.

I’ve contacted the company 3 times on email and also called several times regarding this over the last 2 weeks and I am getting nowhere. I had one response to my initial email saying that they would look into a resolution, then I’ve heard nothing, despite me following up several times. Very poor customer service and they have lost me as a future client now.

Very annoying as the item was over £200 and it should have been an easy fix for them to arrange a simple return and then send a replacement out. It’s a waste of my time chasing this. Sort it out Camera World.

I bought a Hoya 62mm circular polariser at at a very good price it arrived well wrapped and in perfect condition.

Really good service. Great price and same day despatch. Recommended.

Good communications from the company, good product and the price was reasonable

website easy to use .good value and speedy delivery.happy with my camera just took a while to get accustomed to as different to my previous camera.
only problem was I was not aware I needed to buy an ion battery charger so that was purchased separately.

Straight forward transaction. Saw a lens that interested me, did some research then bought it. Online ordering was straight forward. Communication was good. Lens arrived on time and in a large box, very well packaged. No issues, would buy from Camera World again.

Order was on a back order from godox. It took longer than expected but staff at camera worked kept me informed and answered queries

Unfortunately, I'd ordered the wrong lens, so had to return it. Entirely my fault! The customer service was amazing. It really was. I was refunded within a few days. I will definitely use Camera World again but next time, I'll order the right gear!

Excellent experience and the customer service was superb. Kept me informed with my order - would recommend!

I ordered a second-hand extension for a Canon r8 that had just come in. Excellent communication from Camera World from the start. The item was delivered the following day (on a Saturday) for a very reasonable £5 charge. It was like new and in the original box - for a very reasonable price. 5***** service thank you.

Good service, friendly staff, Well packaged for delivery.
Good information of part of order not ready .
Excellent product.
Delivery on time.

Great experience, updates on delivery, delivered on time, great staff & service, use them all the time now

Great experience, the part I bought was not something I could use, that was explained when I went to pick it up so I did not pick it up. A refund was arranged

Ease of ordering and kept informed of order purchase status.