CameraWorld Reviews 

7,249
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,038 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively fast delivery times and note that their delicate photographic equipment always arrives carefully packaged and in pristine condition. Many buyers also appreciate the highly competitive prices, the straightforward online ordering system, and the knowledgeable guidance provided by the friendly store staff. Some reviewers were not happy with unexpected delivery delays, explaining that shipments took much longer than initially promised to reach their final destination. A few people also mentioned experiencing frustrating issues regarding missing items, incorrect products being dispatched, and occasional difficulties when trying to get timely support.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive promptly and in... See more

Product

Clients share positive opinions on product quality, noting that items arrive well packaged and exactly as... See more

Service

Customers had positive experiences with service, often praising the prompt and efficient assistance provided... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great deals on a variety... See more

Order

People report ambiguous experiences with order processes, reflecting a clear split in customer satisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent comms, rapid despatch, well packed and lens exactly as described - will happily come to you again! Only downside was when your courier left the parcel with £2k-worth of kit outside our gate... See more

Rated 4 out of 5 stars

This company were helpful with their advice and service. Delivery was well packaged and in good condition when it was delivered. A day later then the four days delivery time they said but that could b... See more

Rated 5 out of 5 stars

The parcel arrived well packed and in good condition. The courier let me down a bit by telling it was going to be delivered the day after they received it but later that day they told me there was a p... See more

Rated 5 out of 5 stars

Great service camera was delivered promptly and well packaged. Also received a follow up call from Dee which was positive. This was a present to my daughter who has confirmed the the camera is worki... See more


Company details

  1. Photo Shop
  2. Camera Store

Information provided by various external sources

CameraWorld is a real camera shop, helping you to make the most of your hobby. Our expert team has many years' experience within the photographic trade with knowledge gained over 40 years. Many are photographers themselves and enjoy passing their knowledge on. You'll also find our online service fast, efficient and courteous and you can always call us if you want to talk to a human being. We are dedicated to bringing you the very best in service, choice and price. We are specialists in used equipment. We offer high prices for trade-in or even if you just want to sell your old gear. We'll even collect from you if that's more convenient, just call us to discuss your needs. We can give you an estimation over the phone so no need for complicated web forms if that is what you prefer. We always carry a huge range of used equipment which has been checked, cleaned and tested before sale. We also offer a guarantee for your peace of mind so buy with confidence and grab a bargain

Real People, Real Shops, Real Experts

Written by the company

Real Camera Shops That Care About Your Hobby
We are an independent specialist photographic retailer with camera shops in London’s West End, Chelmsford, Essex and Stevenage, Hertfordshire, as well as online. Formed back in 1999 by keen photographers with decades of experience in camera retail, to offer the best in good old-fashioned service and the lowest online prices on the biggest range of top brands. We have won the Amateur Photographer Good Service Award every year since opening! All of our shops have keen photographers who love to pass on their knowledge with expert advice on the best new and used camera lenses, camera bags and tripods as well as the best deals on new and second hand digital cameras. We also stock a large range of the latest camera accessories, flashguns, scopes and binoculars. We are official retailers of Canon DSLR cameras and lenses, Nikon, Sony, Fujifilm, Panasonic, and Olympus, as well as Sigma, Tamron and Zeiss lenses and top accessory brands. We are specialists in Part Exchange, second hand cameras, both film and digital cameras. If you need advice, or the best deal, get in touch or pop into a store.

Free delivery, extended guarantees, expert knowledge

Free insured courier delivery when you spend over £150

2 year guarantee on any new camera or lens over £300. If we can't fix it we'll replace or refund it. All our second hand equipment has been lovingly cleaned and checked and comes with a full CameraWorld 6 month guarantee allowing you to buy with confidence.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(7,249)

964 reviews in the last 12 months

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Rated 3 out of 5 stars

Item out of stock after ordering

After a research on the internet, I had placed the order and ordered 2 filters as they were on discount at that time. However, after placing the order, I did not heard any update from them and therefore need to follow up by myself. After repeated email enquires, the answer was this item out of stock and I need to wait for them to re-stock this item. After waiting for more than a month, I finally received the filters after a long long wait. The fact was I did not receive any compensation on the inconvenience caused.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Best deal great delivery

Did a lot of research on the product I wanted and found Camera world had the best deal going. Ordering online was straightforward and delivery was prompt.

July 29, 2026
Rated 5 out of 5 stars

I was looking for a lens for my…

I was looking for a lens for my grandson and I spoke to Will from Cameraworld and he talked me through all options for my grandsons R7. I chose the Sigma 16-300mm, the ordering process was simple, the delivery was spot on, the lens was extremely well packaged and I can not thank Will enough for all of the advice.
I will certainly be coming back to Cameraworld when my grandson needs another upgrade for his growing love for photography.
Thanks again.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

The parcel arrived well packed and in…

The parcel arrived well packed and in good condition. The courier let me down a bit by telling it was going to be delivered the day after they received it but later that day they told me there was a problem and had to wait until the next day. Obviously this wasn't Camera world fault.

July 28, 2026
Rated 2 out of 5 stars

Bit of a calamity got there on the end

After ordering a tripod and gimble that was in stock and ships in 3-5 days I spent the next 2 months chasing up the order. I was initially told after it hadn’t arrived within a week that it was in their warehouse and would arrive shortly.
This then turned into various conversations with different scenarios of when and why over the following 2 months all initiated by me after the previous deadline faded away. Although I did eventually get the product and it was exactly what I wanted I did miss several opportunities to use the product abroad during this time.
I would like to thank Will who eventually sorted out my problem in the end.
I did have a bit of a chuckle to myself when I was contacted by Will who said he would upgrade my shipping now the product was in stock to 24 hour delivery and at no extra cost to me to make up for the delay.
If I had been told that the product would take 2 months to deliver initially on ordering then this would be a 5 star review as the price was very competitive and apart from the delay I had no other problems.

July 24, 2026
Rated 5 out of 5 stars

Super efficient and friendly service!

Super efficient and friendly service from start to finish. Very easy ordering process online (as well as a great stock), order was ready to collect the following morning. My camera was in really great condition, it was priced very reasonably, and the kind man who served me in store was a great help, offering me lots of wisdom and advice as well as helping me pick up all the other bits I needed. Great company and very nice people.

July 6, 2026
Unprompted review

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