Campervan Finder Reviews 181

Our contact Gust was very helpful and did a great job. We had a more than amazing holiday in wonderful Australia.
Sorry for the late review Gust.

Gust helped us by searching a few campervans we could pick from. That saved us time & stress.
And money!
3 times: Australia, Tasmanië & Nw Zealand. All 3 good and reliable campervans.
Hooray for Gust!

We booked our camper through Campervan Finder and had a fantastic experience! The customer service was top-notch and they responded to all our questions incredibly fast. We felt supported every step of the way. Highly recommended for anyone looking for a stress-free bookin

Conversing with Gust was very easy and helped make the whole booking process very easy. Despite the time differences between us, Gust was always very prompt in replying to my requests.

We have used Campervan Finder in the past and have always found them, to be very helpful.
Michael replied very quickly to our initial web search and was able to offer us a couple of options for our forthcoming hire, one of which we have now booked.

We have found Michael to be an excellent contact and, based on our previous experience, can't recommend him highly enough.

Flo from Campervanfinder was very responsive and helped us quickly find a campervan that matched our needs. Even though prices increased overnight, the booking process itself was smooth and professional, and we felt well supported at that stage.

It’s important for future renters to understand how the structure works: Campervanfinder is a broker, not the rental company itself. In our case, the vehicle was provided by AutoSleepers, and the pickup in Cairns was handled by their local partner, Camperman. This is quite common in Australia, but it’s something backpackers should be aware of so expectations are aligned.

The pickup experience in Cairns could have been more detailed. The local staff were friendly, but not always fully familiar with all the vehicle features (bed conversion, awning, solar setup). My recommendation is to take your time at pickup and ask for hands-on demonstrations rather than explanations only.

That said, I want to highlight that Campervanfinder, and Flo in particular, remained engaged and ultimately showed good faith and generosity in supporting us afterward, which I really appreciated. While some issues were outside their direct control, they handled the situation professionally.

Overall, I would recommend Campervanfinder, especially for their booking support and willingness to stand by their customers. Just be aware of the partner-based rental model and do a thorough vehicle check at pickup to ensure a smooth trip

Was great to have someone who could pinpoint what vans were available for our specific requests. And communicate with us and answer our questions.

He was tried to best match for all my request

The Company is very easy to deal with.
Michael who helped us with our enquiry's
was very helpful and patient with finding us
the camper that suited our budget.
Thank you again Michael.

Gus was fantastic to deal with and covered everything we needed in great detail

I would like to thank Gust for answering all of our questions in a short period of time.
Great expirience.

The service that we got from Gust has been nothing but faultless, & it has been our pleasure dealing with him :)

We rented a campervan for a road trip from Broome to Darwin. Unfortunately, our experience was not as smooth as expected due to several issues with the vehicle.

First of all, the grey water indicator was always showing “full” even when the tank was empty. I only discovered this after going back to the branch to ask, and they told me it was a known problem that could not be fixed. It would have been important to inform us about this before the rental.

Secondly, the gas bottle had a serious issue: if we left it open for more than half an hour, we could smell gas leaking. This was quite unsafe and made us feel uncomfortable using it.

The remote control for the air conditioning was also not working properly.

Another major problem was again with the grey water system: the tank often got blocked, so water from the shower would come back up as if the tank was full (even when it wasn’t). This forced us to empty the grey water tank very frequently during the trip.

Despite all these problems, we managed to reach our destination, but the trip was not as relaxed and trouble-free as we had hoped.

It was very easy to book through Gust, who replied on emails quickly and presented different options.
Highly recommended

We dealt with Gust who was very prompt, informative, proactive and professional.

Very trustworthy and reliable

Gust was really helpfull and quick and flexible in his responses.

Highly Recommend using this service. Will definitely use again. So helpful and easy

Gust was extremely helpful with my booking. I told him my budget and he came back with the available offers within my budget and booking was straight forward. Couldn’t have been more helpful.