Canada Direct Reviews 43

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

"canada direct often ships same day" is a third-party vendor for Amazon and seems to be highly resistant to providing returns. The Rhino-Rack I ordered did not fit my crossbars and to return it, I ha... See more

Rated 1 out of 5 stars

Terrible customer service. Make it incredibly complicated to return items and you get charged an arm and I leg. I bought stuff through Amazon, it got cancelled outside of my control, they still sent t... See more

Rated 1 out of 5 stars

They called me twice. First, they wanted to know if I could qualify for an immigration program. Then, they were supposed to send me their info by email in order to have a second call. When I asked the... See more

Company replied

Rated 4 out of 5 stars

I believe that Canada Direct is doing wonoderful job. They were very patient, while taking me guiding me through the application process, The promptness with which mails were replied is very apreciate... See more

Company details

Written by the company

At Canada Direct, our experts will handle all of your immigration needs through and through. With our unique approach, our team of RCIC’s will provide you with personalized assistance, consulting, and advising when it comes to all temporary and permanent resident applications. With each and every client, we always strive to represent your best interests in every case. When it comes to our clients, we always go above and beyond to deliver exceptional service. At the end of the day, we’re looking to make Canadian immigration more accessible, more affordable, and less strenuous. Each and every day, we work to not only meet the expectations of our clients, but to exceed them. Due to the nature of the beast, far too often clients seeking immigration into Canada rarely have any contact whatsoever with their Canadian immigration lawyers throughout the application process, either because the countries in which these clients reside permit contact, or because these lawyers may be located in a different city than the particular city the client is looking to move to. Coupled with the fact that correspondence is conducted via the mail service for immigration into Canada, this process has become extremely disconnected – especially between clients and the lawyers who are supposed to be representing them and their best interests. Here at Canada Direct, we’re looking to change that. Each and every day, we strive to offer a more personalized solution towards immigration.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

43 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Its a scam

Its a scam, they ask you for your credit card info over the phone, I asked for a refund the next our and they didnt respond.

April 7, 2021
Unprompted review
Rated 1 out of 5 stars

It's a scam. Really. Don't do it. Contact the your local canadian embassy and ask for references.

It's a scam. The positive reviews I read were all obviously fake. Aside from that yep, they're a scam. Was contacted by them after I filled up a form. They're a scam. The best thing would be to contact your local Canadian embassy and ask for references. Also look in facebook for local groups that can give you honest feedback with regards to available, LEGIT, agencies.

I'll bet their reply will be

"We have checked our ---- and we have never contacted you ----" ahahahhahah If you read all the negative reviews they have almost the same reply in HORRIBLE english. ( Quite suspicious ) Their payment portal --- It doesn't go to a canadian bank! -_-

Really, do you need more evidence?

April 6, 2021
Unprompted review
Rated 1 out of 5 stars

Obvious scam

I haven't made use of their services but truth be told I don't need to either; just looking up information on it gives away conflicting entries so it automatically undermines any so-called credibility or a chance this website or organization has theoretically.

March 28, 2021
Unprompted review
Rated 5 out of 5 stars

Luxyin Bumble Bee earrings

I had been seeing the Instagram and for months and finaly decided to risk a purchase. I bought the Bumble Bee earrings from luxyin and they are exactly as depicted, arrived in about 3 weeks and I'm very pleased with them. Despite the negative reviews I saw I would definitely recommend them and would purchase from them again.

March 19, 2021
Unprompted review
Rated 1 out of 5 stars

BEWARE THIS IS COMPANY IS A SCAM

BEWARE THIS IS COMPANY IS A SCAM

Regarding your kind answer, let me clarify:

1. I did not receive any product as you state

2. One of your so called "representatives" gave me a price "required to continue the process” and ohhh surprise, your company wanted me to pay 3 times that amount with the excuse of….”you probably misunderstood him..”

3. I am not qualifying you based on your accent but on your lack of intelligence. You are clearly not Canadian born and anyone can tell by the way you speak, yet you insist on using Canadian names, I believe with the purpose of creating confidence in your customers. Use your real names and problem solved.

4. By the way, you confirm on your answer that your representatives are not Canadian born…I suggest you make up your mind on the matter.

All the above just leads me to think YOU ARE A SCAM

January 12, 2021
Unprompted review
Canada Direct logo

Reply from Canada Direct

Dear Gilberto,

This  is not correct. You received your assessment report on the 12/15
The immigration process is not for free ,we provide a service and charging for it is definitely not 
a scam .

Canada is a country full of immigrants and we do not discriminate and hire all Canadians.(immigrants or native)

This is really unfortunate that this is your thought process .

Canada is an immigrant country and the fact that you may have an accent or were not born here does not make you less of a Canadian.

You have no claim for sacm

Best WIshes 
Canada Direct

Rated 1 out of 5 stars

It is definitely a scam

It is definitely a scam. Run away and don't provide any credit card information

January 2, 2021
Unprompted review
Canada Direct logo

Reply from Canada Direct

Hi Foued,

First we see that you never registered on our website and never had any contact with us, Canada Direct . Therefore , we do not understand where this allegations are coming from.

We advise to contact the real agency you have an issue with.

In regrades to credit card information, regulated agencies are able to make a payment with VISA, MASTERCARD and AMX is because we have a contract with them.

The services for immigration are not for free so just because they /we asked you to pay does not mean they /we are not legit

Best Wishes
Canada Direct

Rated 1 out of 5 stars

I don't know if its a scam or not but…

I don't know if its a scam or not but for me all the positive reviews placed on this web page about Canada Direct looks fake they all talk detail process of the application and how good Canada Direct job is, also all the negative reviews answers from Canada Direct blame the customer always saying "you" and always revealing personal information of the customer's payment.

for the secure link they sent me its on Pay.me site witch is not hosted on Canada witch is weird because the payment is not going to a Canadian Bank also Pay.me can easily transfer the money you send to Canada Direct to another country and its hard to get money back because they sell you the 400$ USD assets as if it was software and also their website canada-direct.com is not hosted on Canada, its hosted on Scottsdale Arizona US.

Also you can check out this link where you can find more information about how to know if Canada Direct is a Scam or not and as you will find out they fail in some points

cic.gc.ca

How can I tell if an immigration website is a scam?
There are many commercial or private websites that offer immigration or citizenship services. Some promote legitimate representatives’ services that you will need to pay for. Others will offer false guarantees to take your money or steal your private information.

A website might be a fake or a scam if:

you are asked to pay to access application forms and guides. IRCC only charges fees to process your application.

Forms and guides are free on the IRCC website.
the website offers special, too good to be true immigration deals, or guarantees entry into Canada, high-paying jobs or faster processing of your application.

it looks like an official Government of Canada site but it is only in one language and does not have the Canada.ca URL or a URL that ends with “.gc.ca.”
you must provide personal information, financial information or make a deposit before you even start the application process.

there is no padlock in the browser window or https:// at the beginning of the web address to show it is a secure site. Even if the site appears secure, be cautious.
https:// at the beginning of a web addressA padlock in a browser window

the website was advertised in an email from a stranger that you did not ask for.

you cannot reach anyone listed in the website’s contact information, or the website has no contact information.

the company’s or representative’s credentials cannot be found on the site. Paid representatives have to be authorized.

This means they are a member in good standing of the designated body for their group.

To avoid website scams:

Do a Web search to see if anyone has reported any problems with that site.

Contact the website owner by telephone or email before you do anything.

Make sure your browser is up to date.

Browser filters can help detect fake websites.

Beware of websites advertised in emails from strangers that you did not ask for.

Do not give out personal information unless you are sure the site is secure and you know whom you are dealing with.

Read disclaimers, notices, and terms and conditions before you do anything.

If you choose to pay for a service, understand what you will receive for your money before you accept or sign anything.

as I told you before I see to many inconsistencies on their services BE WARE.

feel free to check all this information in whois.com before you spend 400$ USD

December 25, 2020
Unprompted review
Canada Direct logo

Reply from Canada Direct

Hi Hector,

First of all we are not a scam company and the reviews are by our clients. I do not see you details here as one of our clients.
We do not blame the costumer, we are in communication and we must reply according to the claim.
We may find ourselves disagreeing and that is ok.
We never reveal personal information (passports or resumes) we only respond with a full name. That is not revealing personal information.

The assessment report is 399USD we use a secure link to make sure that the client is processing the payment from his side.

I do not understand what is the problem with a secure link when it keeps you and your personal information safe. I am not sure where you are receiving the misguided information of our server. It is in Arizona like most company's around the world through GoDaddy which is a popular server in Canada and worldwide.

We are a regulated immigration agency with an RCIC agent, All clients receive his information wants they start the immigration process.

Best Wishes
Canada Direct

Rated 1 out of 5 stars

SCAM

Be aware. It is a scam!!!!

December 22, 2020
Unprompted review
Canada Direct logo

Reply from Canada Direct

HI Gemma,

We have a hard time understanding why you made this comment when you have never been a client or contacted us.

We are a regulated agency with an RCIC agent who is a member of the ICCRC.

It is very easy to make a claim as strong as this without the proper evidence to back it up.

We sent you an email to see find the reason for your unreasonable claim

Best Wishes

Canada Direct

Rated 1 out of 5 stars

Using misleading information

I responded to one of their questionaries and the day after, they call me and using misleading information they convince me for an Assesment that I paid 399dlls for and when they sent me the "assesment", the information was incorrect. I have been contacting them via email asking for a refound and they are just excusing themselves blaming it on me.
I highly recommend to not trust them at all
Also, they are rude - When I was asking about the legitimacy of their call they responded back in a pushy manner and they basically told me "how would this not be legit, if I already waisted 40min here"

December 17, 2020
Unprompted review
Canada Direct logo

Reply from Canada Direct

Hi Regina,

You left your information and made the payment form your side with a secure link.
You received the product and then asked for a refund .
After you received the product you decided to change your mind.

The information on the assessment report is correct, you did not know how to read it.
Please check before you make assumptions.

We are an agency with an RCIC agent and you received all information.
Please let us stick to the facts, all calls are monitored and we can not start a process with out your permission especially with a secure link .

Best Wishes
Canada Direct

Rated 1 out of 5 stars

I gave my credit card information on…

I gave my credit card information on the phone to pay for the initial fee for consultation and on my second call, I get informed that the fees will be 5.000 USD. A payment I did not authorize YET. Still CANADA DIRECT tried 8 times to charge the money and finally, I was Charged with 1.500 UDS. My consultant Adam and Customer service SAID that they do not save our card details but that is obviously a lie. BE CAREFUL1

December 3, 2020
Unprompted review
Canada Direct logo

Reply from Canada Direct

Hi Rossy,

We do not make payments without our clients permission. You made a complaint and we are looking into it . As promised you will get a response by Monday .All of our calls are monitored and we are unbale to make a payment with your verbal agreement. We do not save credit card information at all.
The payment method is international and we have a few terminals therefore, there are automatic attempts .
Again we will investigate and check, If you did not agree for the payment you will receive a full refund.

Best Wishes

Canada Direct

Rated 1 out of 5 stars

Sale Call Center

I was curious about the agency and of course tempted on Canada. I don't think is a "scam" in the sense they are just taking your money and leaving you behind. but make no mistake, they are focused on taking that money. That is OK is a company none the less that needs income but further than an agency looks more like a sales call center. Like an impulse buy.
They contacted me after replying to one of their social media posts. Send me emails and indeed called. Explained the process and asked me to proceed to the assessment and process and payup. Is was not a decision i was ready to make ($400 USD immediately) so i asked for a moment tried to wrap my mind around it and understand it and they hung up. Tried to called them back but didn't hear from them. Leave them a message to call me back.
They did the next day and asked them to explain further and see if they could call and explain to my partner, Said they CAN NOT call me back i heard everything and it was recorded so if i was not willing to pay they would not explain or talk and proceed to inmediatly hungup on me again.

So be aware that you need yo payup front. If they treat you like that before you even pay imagine if they all ready have your money. Be wise and try to research a bit more.

In response to Canada Direct.
It’s understandable to search for your customer and double check the story. So readers, do understand that they went through my call, listened and decided this was my fault. My bad experience is subject to my bad behavior. All I said was that my experience was bad because they hung up, because they refuse to answer more questions or talk to my wife, because they where RUDE and that i found it to be a sale process more than a Inmigration help you process.

Note that in every response (for every bad review) is always “you”...you contacted.. you where the one...you did this and you did that.. -we- are not responsible. We didn’t force you to pay, etc. Ups we charged you 4000 USD instead of 400 or 40 but we never tried it just so happens....

Never i said Canada Direct forced me. And they even use “Like i said” so please be more thorough in your reading.

So let me clarify again, not to Canada Direct, but to you reader searching for a suggestion.
Canada Direct might be able to help you or might not, I didn’t go through the process, this is totally up to you.

They never said sorry, or try to improve. Not in my response or in anyone else.

This is not a review for the product itself. But a review for the service which is terrible, and reading that reply just confirms it. So if you don’t mind rude agents and passive aggressive reply’s then this might be a good fit for you. I suggest reading other clients reviews since they did pay up and had a bad experience. So.. take it as it is.

And CD best wishes as well.

November 26, 2020
Unprompted review
Canada Direct logo

Reply from Canada Direct

Hi Diego,

You showed interest in immigrating to Canada, and you contacted us.

You had a full conversation with one of our agents that checked your eligibility and saw that you meet the initial requirements to start the assessment questionnaire.

The assessment stage is done in order provide you with all the immigration programs you qualify for.

After understanding the assessment process you asked for another day to discuss it with your wife and granted that additional day.

We contacted you the next day where you had a another conversation with your agent and he explained again but you were still indecisive.

You need to understand our agency has many requests for assessments and we would like to cater to everyone, however, we are unable to continuously call uncertain clients.

The call was disconnected we tried to call you back but there was no signal.

We do not hang up the phone on anyone , we also do not force anyone to pay as you said.

We provide immigration services to Canada and of course there is a fee that you need to pay to receive the services- The choice is yours whether to pay or not.

We wish all the best
Canada Direct

Rated 1 out of 5 stars

Absolute scam website

Absolute scam website. Took 400 Canadian dollars for 'assessment.' Then proceeded to charge my credit card 4000 USD without asking my permission. I asked for a refund of the 4000 USD and the representative said it would take a couple of business days, only to find out about 5 days later that the money is non refundable and they already put the paperwork in order. The representative then blamed me for not telling her in time to stop the process, yet she was told, literally minutes of charging my account without permission, that I want a refund immediately. I was informed that the call was being recorded, yet when requesting the recording, Canada Direct support has ignored the email and refused to send me the recording. I went to my bank to cancel the transaction and I had to cancel my entire credit card in order to not be robbed of the 4000 USD. The transaction did not even place in Canada, but in Israel. I have all the documentation to prove this for anyone reading reviews. None of Canada Direct's RCIC's seem legitimate and you cannot get in contact with the person to ask.
Don't be fooled into using this immigration service as it is scam to rob innocent people trying to make a better life for themselves.

November 9, 2020
Unprompted review
Canada Direct logo

Reply from Canada Direct


Dear John,

You have the wrong company.

We do not see your information in our system, which means you are not our client!

We do not charge in CAD dollars.

This is a false review I suggest you email the correct company.

In our company we charge for services that we provide, with the complete consent and

understanding of the client.

Our RCIC agent is registered and recognized with a membership number which appears on the

government website.


Canada Direct

Rated 1 out of 5 stars

No RCICs provided, meaning scam company

Hi
I couldn't find your company or any of your agents in canada official web.

iccrc-crcic.ca
find-a-professional

It's weird to ask for payment without more details about the process.

Could you share your RCICs number?

October 29, 2020
Unprompted review
Canada Direct logo

Reply from Canada Direct

Hi Sir,

We have and provide the RCIC agent information to our clients and potential clients.

You are either of those.

You are more than welcome to register on our website to receive information

Canada Direct

Rated 1 out of 5 stars

This is a TOTAL SCAM!! BEWARE OF THEM!!

This is a total scam. They talk very nicely by phone during more than 30 minutes and then they ask for your credit card information to charge you for their consultant agent services.
NO WASTE YOUR TIME!!
SCAMMERS!!!

October 26, 2020
Unprompted review
Rated 4 out of 5 stars

Great service

I am still in process of applying for a visa. Through all this, Canada Direct has been extremely professional and very patient when it comes to explaining things. The support staff is always kind and helpful. The only negative feedback is that at the beginning of the process the total cost of it was not entirely clear. For the rest, the work they are doing is great! Thank you Canada Direct for your excellent service.

October 22, 2020
Unprompted review
Rated 4 out of 5 stars

Canada Direct is doing…

I believe that Canada Direct is doing wonoderful job. They were very patient, while taking me guiding me through the application process, The promptness with which mails were replied is very apreciate . The treatment of the staf is 100%.. I love and will highly recommend Canada Direct for anyone trying to immigrate to Canada without any issues.

October 22, 2020
Unprompted review
Rated 1 out of 5 stars

They ask for your credit card number…

They ask for your credit card number over the phone. Scammers.

October 6, 2020
Unprompted review
Canada Direct logo

Reply from Canada Direct

Hi Denis,

The immigration process is not for free. We are a regulated agency with an RCIC agent
(Registered Canadian Immigration Consultant) .

The RCIC agent is a member of the ICCRC which is the Immigration Consultants of Canada Regulatory Council. The RCIC agent provides our clients with all immigration programs they qualify for.

We also provide personal assistant throughout the the entire process.

The fee is for the assessment report and the fee is done with the client's approval, All calls are monitored since we work with secure lines to keep the clients information safe.
We also have legal contracts with Visa, Mastercard and AMEX.

We use this methods of payment since they are the most trustworthy, it ensures the client safety.

We are also in the 21st century and this is the safest and most convenient way to make an international transaction.

Once you make the payment you receive an invoice which is a legal contract between the client and Canada Direct stating that we must provide the services paid for.


Best Wishes
Canada Direct




Rated 1 out of 5 stars

Be careful, it can be a scam

They called me twice. First, they wanted to know if I could qualify for an immigration program. Then, they were supposed to send me their info by email in order to have a second call. When I asked the agent to send me their legal certificates, she immediately stopped the call supposedly to send me the requested documents, but she never called back. That was too suspicious for me

September 15, 2020
Unprompted review
Canada Direct logo

Reply from Canada Direct

Hi Francisco,
First we call all clients that are eligible for an assessment based on the information the client provides.
In our system we can see that you have received multiple emails with information about us however, you did not reply.

Best Wishes
Canada Direct

Rated 1 out of 5 stars

I applied to get knowledge for the VISA

I applied to get knowledge for the first steps on how to apply for the Visa. They made an assessment for me which is originally costs 49 USD on their website. However, they asked my debit card information and I made a mistake with giving my debit card information to them. They charged me 400 USD. I asked them to refund the amount and to charge just 49 USD. However, they refunded just 199 USD. Do not believe to this company, as they are scammers and they do not follow Canadian Consumer Protection Law.

July 7, 2020
Unprompted review
Canada Direct logo

Reply from Canada Direct

Hi Anar,

You registered on our website. You received a call based on the information you provided which showed that you meet the initial requirements .

After receiving the product, the assessment report, you asked to cancel.

We sent you the refund policy which explained that due to the fact that you have received the product (assessment report) According to your terms and condition you were found non eligible for a refund however, we made exception and refunded you 50%

Best Wishes
Canada Direct


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