At the beginning the updates on my case were frequent. All the fees are paid, documents submitted but the job search is dragging so long. Not a single interview in over 5 months. Im anxious and panick... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a good agent service that take all the require time to explain to me step by step how the process could be and I appreciate it. I had just a problem with my financial part because I'm in need... See more
Company replied
Greetings! The experience with you was great, I have nothing but praise for you. Unfortunately, my wife choose not to continue due to language problems. She does not speak English so well. Maybe w... See more
Company replied
Dear ladies and gentlemen, Please I don't have the intention to quite, or not to go further, sometimes, I got your email lately, because of my job routine, if your association can help me and fam... See more
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Company details
Written by the company
Looking for a professional Canada Immigration Service? You've come to the right place. We know Canada immigration. Get help moving to Canada.
Contact info
Canada
- www.canadacis.org
4.3
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Canada Citizenship Immigration Services
Dear Kabelo,
Thank you very much for your positive review and for taking the time to share your feedback.
We are pleased to hear that you found our service good. Providing reliable and supportive guidance throughout the immigration process is always our priority, and your appreciation means a lot to our team.
We truly value your trust and wish you all the best in your future steps.
— CanadaCIS Team
Good morning.it was excellent helpful…
Good morning.it was excellent helpful info agent was great 👍
May 14, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Camille,
Thank you for taking the time to share your feedback.
We are sorry to see that your rating does not fully reflect your written comments, as you mentioned that the information provided was helpful and that the agent was great. We always aim to ensure a consistently positive experience from start to finish.
If there was anything specific that made your experience feel less satisfactory overall, we would appreciate the opportunity to understand it better and address it properly.
Thank you again for your time, and we wish you all the best in your future steps.
— CanadaCIS Team
Kind and helpful
May 14, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Mirko,
Thank you for your kind review and positive feedback.
We are truly pleased to know that your experience with our team was kind and helpful. Supporting our clients with professionalism and care throughout their journey is very important to us.
We sincerely appreciate your trust and wish you all the best moving forward.
— CanadaCIS Team
Service and complete information
May 13, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Walter,
Thank you very much for your positive feedback.
We are glad to hear that you were satisfied with our service and the completeness of the information provided. Ensuring clarity and transparency throughout the process is always one of our main priorities.
We truly appreciate your trust in our team and wish you all the best in your future steps.
— CanadaCIS Team
Nothing I didn't dislike it's hurting…
Nothing I didn't dislike it's hurting Me I feel like always get rejected.
April 27, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Motlung,
Thank you for taking the time to share your feedback.
We are truly sorry to hear that you are feeling discouraged and that your experience has been emotionally difficult. We understand that immigration processes can be stressful and sometimes disappointing, especially when expectations are not fully met.
Our intention is never to make clients feel rejected, but rather to provide clear guidance based on individual profiles and eligibility criteria. Every case is different, and outcomes depend on many factors that are carefully assessed during the process.
We appreciate your honesty, and we remain available should you wish to receive further clarification or discuss your situation in more detail.
We wish you strength and the very best moving forward.
— CanadaCIS Team
Reply from Canada Citizenship Immigration Services
Dear Salifu,
Thank you very much for your positive feedback.
We are delighted to hear that you are excited about your experience with our team. Your enthusiasm means a lot to us, and we are glad to be able to support you on your journey.
We remain committed to guiding you with professionalism and care at every step.
— CanadaCIS Team
Even though l couldn't continue with…
Even though l couldn't continue with the process due to personal reasons the advisor was dedicated to getting me in the programme.
May 11, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Abraham,
Thank you very much for taking the time to share your feedback.
We are glad to hear that you felt supported and that the advisor demonstrated dedication throughout your initial process. We also fully understand that personal circumstances can sometimes prevent clients from continuing, and we respect your decision.
We truly appreciate your trust and wish you all the best in your future plans. Should you decide to resume your immigration journey at a later stage, we will be here to assist you.
— CanadaCIS Team
Reply from Canada Citizenship Immigration Services
Dear Collern,
Thank you very much for your kind review and for taking the time to share your experience.
We are glad to hear that you appreciated the honest and clear communication from our team. Transparency and clarity are at the core of how we support our clients throughout their immigration journey.
We truly value your trust and wish you all the best moving forward.
— CanadaCIS Team
Reply from Canada Citizenship Immigration Services
Dear Austin,
Thank you very much for your positive review and for taking the time to share your feedback.
We are pleased to hear that everything met your expectations and that your experience with our team was well handled. Your satisfaction means a lot to us.
We truly appreciate your trust and wish you all the best in your future steps.
— CanadaCIS Team
The client who attended to me was very…
The client who attended to me was very good at communication, and she helped me resolve the doubt I had about the immigration program. They contacted me as they promised after I paid the consultation fee. Thank you
May 12, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Lidu,
Thank you very much for your kind review and for sharing your experience with us.
We are glad to hear that our team was able to communicate clearly with you and help resolve your doubts regarding the immigration program. It is also great to know that our follow-up after your consultation met your expectations, as we always aim to keep our commitments to clients.
We truly appreciate your trust and wish you all the best in your immigration journey.
— CanadaCIS Team
Consistent communication and update on case very crucial to client
Thank you for your prompt response and update with my case, specifically my job search.
I have no complaints
April 29, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Phumelela,
Thank you for your message.
We’re sorry to hear that you are considering a refund. To properly assist you, we will need to review your file and understand the details of your case, including the services already delivered and the stage of your process.
Refund requests are handled in accordance with the terms agreed upon at the beginning of the process, and each case is assessed individually by our support team. We kindly ask you to contact us directly with your full details so we can review your situation and provide you with a clear response as quickly as possible.
We remain available to assist you and clarify any concerns you may have.
— CanadaCIS Team
It gives new ops
Respectful treatment, clear and precise explanations.
May 10, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Juan Esteban,
Thank you very much for your positive feedback and for taking the time to share your experience with us.
We are glad to hear that you felt respected and that our team provided clear and precise explanations. Delivering professional, transparent, and supportive guidance is always our priority throughout the immigration process.
We truly appreciate your trust and wish you all the best in your future steps.
— CanadaCIS Team
Well the lady who called me was very…
Well the lady who called me was very much polite and was in much assistance to me
May 8, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Simelela,
Thank you very much for your kind review and for sharing your experience with us.
We are pleased to hear that the consultant who contacted you was polite and able to assist you effectively. Providing respectful and supportive communication is something we take great care in, and your feedback is truly appreciated.
We wish you all the best in your future steps and remain available should you need any further assistance.
— CanadaCIS Team
A lot of very detailed information
A lot of very detailed information. Phone immediately after I sent a request. Extremely friendly.
May 7, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Tanja,
Thank you very much for your kind feedback and for taking the time to share your experience with us.
We are pleased to hear that you received detailed information and a prompt follow-up after your request. It is also great to know that you found our team extremely friendly, as we always aim to provide both professionalism and a supportive approach.
We truly appreciate your trust and wish you all the best in your future steps.
— CanadaCIS Team
Your company is pushing to much towards…
Your company is pushing to much towards payments...
May 7, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
We are sorry if you had this impression. Our goal is always to provide clear information and professional support throughout the process. The requested payments are related to the services chosen and the work carried out by our team, but transparency and respect for our clients remain our priority. We appreciate your feedback, as it helps us improve our communication and customer experience.
I got to speak with a helpful person…
I got to speak with a helpful person from this company. This immigration advisor was very understanding and supportive to the point that I could recover a great amount of meaningful info about a better life in Canada, the prospect of what makes Canada a country that cares for people, as it is. The advisory agent from Canada CIS was also kind and friendly. It’s a shame that, as I explained, I cannot move so quickly to the next level due to my current situation.
April 23, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Thank you for your kind words and for taking the time to share your experience with Canada CIS. We’re very pleased to hear that our immigration advisor was able to provide you with helpful information, support, and guidance about the opportunities available in Canada.
We completely understand that every situation is different, and immigration is an important decision that must happen at the right time for each person. Please know that we appreciate your honesty, and we’ll be here to assist you whenever you feel ready to take the next step.
We wish you all the best in your current situation and hope to speak with you again in the future.
Hi my name is Abel Ngandu from…
Hi my name is Abel Ngandu from République démocratique of congo DRC living in south Afrique refuge I have License code 14 for Truck Drive International and Passport for congo I will like too come in Canada here xenophobic start again
May 7, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Abel,
Thank you for reaching out and for sharing your situation with us.
We understand that your circumstances in South Africa are difficult, and we are sorry to hear about the challenges you are facing. Canada does have different immigration and protection pathways depending on each individual profile, including work-based immigration programs and, in some cases, protection-related processes where applicable.
To properly assess your situation, including your experience, qualifications as a truck driver, and current legal status, a detailed review would be necessary with one of our advisors. This will allow us to guide you accurately on the most realistic and suitable options available for you.
If you would like, we can arrange a consultation to review your case in detail and explain the possible pathways step by step.
We wish you strength and safety in your current situation.
— CanadaCIS Team
Reply from Canada Citizenship Immigration Services
Thank you, Romero, for your excellent review and for sharing your experience with CanadaCIS.
We are truly happy to know that you had a good experience with our team. Your support and trust mean a lot to us, and we remain committed to providing professional guidance and attentive assistance throughout the Canadian immigration process.
We sincerely wish you success in your future plans and remain available whenever you need us.
The service is great and they got back…
The service is great and they got back to me at the agreed time, just that when I started this application I didn't have the funds and have not consulted with my parents, so I wasn't ready to start immediately
May 5, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Thank you, Udoka, for your honest feedback and for sharing your experience with CanadaCIS.
We are very happy to know that you appreciated our service and that our team contacted you at the agreed time. We also completely understand that starting an immigration process is an important decision that requires financial preparation and discussions with family.
There is absolutely no pressure to begin immediately, and we respect your decision to take the time you need before moving forward. Whenever you feel ready, our team will be here to guide and assist you throughout the process.
We sincerely appreciate your trust and wish you all the best moving forward.
Sorry
Sorry, I couldn't continue with you because we had an illness within the family, my mother in law had an CVA disease and is in a coma, so we had to put aside the interview, I'm very sorry. Thankyou for your understanding.
May 5, 2026
Unprompted review
Reply from Canada Citizenship Immigration Services
Dear Jorge Herrera,
Thank you very much for your 5-star rating and for taking the time to share your message with us. We truly appreciate it.
We are very sorry to hear about your family situation. Please accept our sincere wishes for strength during this difficult time. We hope your mother-in-law receives the care she needs and that you and your family find support and comfort.
There is absolutely no need to apologize. We completely understand that situations like this require your full attention, and your well-being and that of your family must always come first.
Whenever you feel ready to resume, we will be here to assist you and continue the process at your own pace. In the meantime, please do not hesitate to reach out if you need any information or support.
Thank you again for your message and your trust. We are thinking of you and your family during this time.
Canada CIS Team
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