Canada Flowers Reviews 

667
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 491 reviews, reviewers had a great experience with this company. Consumers frequently share that online ordering is exceptionally fast and easy to navigate, providing a wonderful selection of flowers and gifts suitable for any celebration. Buyers truly appreciate the efficient service and very prompt deliveries that consistently arrive right on time, bringing joy to friends and family. Some reviewers were not happy with missing tracking updates or unexpected delivery delays that negatively impacted their important personal milestone events. Furthermore, a few customers mentioned that the received flower arrangements occasionally looked quite different from the original online pictures or showed signs of wilting.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the flowers are fresh, beautiful, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, often praising promptness and timely... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly. Many consumers praise the... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the fresh and beautiful bouquets... See more

Service

Consumers find service to be positive, highlighting top notch flower quality and efficient ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made a mistake on the delivery date when ordering online. I called to ask if I could change it, and they were very accommodating. The delivery was for a different city than that in which I live; m... See more

Rated 5 out of 5 stars

If I could give more stars, I would! I had ordered flowers to be delivered to my sister-in-law for her birthday. She ended up in hospital for a couple of days before the delivery but did make it home... See more

Rated 5 out of 5 stars

The flowers are absolutely stunning. Red and Yellow roses with baby breath. The flowers were perfect. No discoloration. I called in the morning and they were delivered in the afternoon. The recip... See more

Rated 5 out of 5 stars

Your on line communication was superb, as was the delivery. My friend was so happy with the flowers and displayed them them, at her catered, birthday dinner, that evening.


Company details

  1. Florist
  2. Flower Market

Written by the company

As an online floral e-commerce retailer, Canada Flowers has provided local, national and international online flower delivery services since 1997. As a retail florist with a reputable 'brick and mortar business, Canada Flowers has been in the flower business for 60 years. CanadaFlowers.ca is the online gifting company that makes sending as enjoyable as receiving. We've created a seamless, one-of-a-kind experience to help make anyone's day from coast to coast. Much of our 'brick and mortar flower shop locations have been transformed into a full-service, high-tech customer service, retail contact centre and shipping facility, complete with a high-tech photo studio, secure climate-controlled server room, and more. We offer a wide selection of personal and corporate floral and gift items appropriate for any occasion and every sentiment. Our catalogues include; fresh flowers, plants, balloons, chocolates and gift baskets. For convenience, we offer a full-service Corporate Client Services department, with a different phone number and dedicated staff designed to meet all the needs of our customers.


Contact info

4.2

Great

TrustScore 4 out of 5

667 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(667)

488 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order. Speedy delivery and even made a last minute accommodation for me and the quality was good. It was affordable too.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Easy ordering process, quick delivery and incredibly beautiful flowers.

Thank you once again for your amazing service 😊

June 29, 2026
Unprompted review
Rated 4 out of 5 stars

Online flowers

Site was easy to navigate with detailed product description and pictures and an easy to understand FAQ section. Lots of selection arranged in categories for different occasions

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

The arrangement was larger and more beautiful than anticipated. Sometimes when you pay for an upgrade it's not worth the extra cost but in this instance it exceeded expectations and the promo discount available that day covered most of the upgrade. Even without the discount the price was very reasonable for the value recieved.

Great value, beautiful bouquet, happy sender and recipient.

June 24, 2026
Unprompted review
Rated 4 out of 5 stars

Communication

From ordering to the delivery it was a smooth and easy process but i would recommend to improve the updates about the order. I think i would have liked to get a notification with more details about the time of the delivery or something like that. But over all everything went very well and i can absolutely recommend this website.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, creative, responsive

I want to thank Canada Flowers and their affiliate in Kemptville ON for the stunning bouquet you put together The lilies and all of the colours in the bouquet looked gorgeous-the recipient was delighted.
As well as creating a beautiful arrangement the florist who delivered the flowers in Kemptville was professional and thoughtful, making the whole experience rewarding.
I will definitely be calling Canada Flowers for all future on line flower deliveries.
Thank you.
Sharon

June 23, 2026
Unprompted review
Rated 3 out of 5 stars

The flowers were ok

The flowers were ok, didn’t look nearly as full and put tighter as the picture online, the vase was also supposed to be red glass, and they just stuff some clear wrapper inside with some red accents. My girlfriend was happy, but for the price of over $115 I kinda expected them to be much nicer, I even upgraded from the standard option. Not sure I would order again from here in the future with so many other options available

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company to order from

This the first time I order flowers on line to send it to the state.
I was so impressed with the excellent service.
There was I mistake with the address I
provided,the company acted fast to inform me about it.
Thank Canada Flowers!!

June 14, 2026
Unprompted review
Rated 3 out of 5 stars

Flowers not fresh

The online ordering was easy and although I anticipated that the arrangement would not look exactly as pictured, as they never are, I didn’t appreciate the dying, old roses that were included in the arrangement. If they were fresher it would have been so beautiful. Everything else went as planned.

June 20, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look