Canada Vapes Reviews 475

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I’m very impressed with this company’s performance to date. When I had issues with one of my vapes, without any hesitation, they immediately replaced it. They are reasonable enough priced. Extremely f... See more

Company replied

Rated 5 out of 5 stars

I've only ordered replacement pods for a Nexlim so far but plan on trying their juice soon . Prices are a lot better than what I pay in my home province ( BC ) and they also have things available that... See more

Company replied

Rated 5 out of 5 stars

The only place I will order my items! Shipping is SUPER FAST and there is always the handwritten "Thank You" included. Super easy to connect and ask questions about the products as well! 100% Custom... See more

Company replied

Rated 5 out of 5 stars

Enjoyment on all levels: products, quality, shipment times and best of all great customer service! There is no more of a struggle to find what is needed and even if I'm looking for something that I ca... See more

Company replied

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

We are proud to be the vape shop Canadians have been coming back to since 2010! Canada Vapes handcrafts over 75 e-liquids using ingredients we trust. Every bottle is carefully crafted, quality tested, and supported by a team of real people who actually vape and stand behind what we make. Whether you’re new to vaping or looking to upgrade, we carry a wide selection of starter kits and devices to help you find the right fit. Enjoy free shipping on orders over $50, along with handwritten notes, extra goodies, and exclusive coupon codes! For adults 19+ only. Start shopping at www.canadavapes.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Vapes were awesome 👌

The shipping was fast and I really enjoyed the products plus discounts on next order. I will definitely continue to order from this company.
😊

May 1, 2026
Unprompted review
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Reply from Canada Vapes

Joanne, thank you so much for the awesome review! We’re really happy to hear you enjoyed the products and fast shipping. Glad you’re enjoying the discounts too 😊 We truly appreciate the support and look forward to your next order!

Rated 5 out of 5 stars

Canada vapes is very competent

Canada vapes is very competent
Always have my products
Always well packaged and even get a mint
I'm in Fredericton NB and order from them.
I very much recommend being a client with them.
Happy kindly Donna

April 23, 2026
Unprompted review
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Reply from Canada Vapes

Donna, thank you so much for the kind words and recommendation! We’re really happy to hear your orders are consistently arriving well packaged and that you’ve had a great experience ordering from Fredericton. Love that you mentioned the little mint too 😊 Thanks again for the continued support!

Rated 5 out of 5 stars

I started ordering from Canada Vapes…

I started ordering from Canada Vapes because my nearest shop closed down. I have been very satisfied with what they offer and the products they have.

May 8, 2026
Unprompted review
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Reply from Canada Vapes

Brenda, thank you so much for giving Canada Vapes a try after your local shop closed down! We’re really happy to hear you’ve been satisfied with both our selection and products. We truly appreciate the support and look forward to continuing to serve you!

Rated 2 out of 5 stars

I’m sorry but I was misinformed about…

I’m sorry but I was misinformed about the flavour I received. The advertising for a cigarette flavour said it was the best but I can’t vape it. It is not recommended. Now I’m stuck with it and it was a waste of money for me

April 24, 2026
Unprompted review
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Reply from Canada Vapes

Lee-Anne, we’re sorry to hear the flavour wasn’t what you were expecting. Flavour preferences can be very personal, especially with cigarette-style flavours, and we understand how disappointing that can be. If you ever want help finding a flavour that may better suit your preferences, our team would be happy to help. You can email us at support@canadavapes.com
, give us a call toll free at 1-844-286-VAPE, or use our website chat at canadavapes.com. We truly appreciate the feedback and the opportunity to improve your experience.

Rated 5 out of 5 stars

Best service EVER!!

Best service EVER!!! Please keep it up

May 7, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much for the kind words, Csaba! We really appreciate the support and we’ll keep working hard to deliver the best service possible.

Rated 5 out of 5 stars

5 stars

Great company, great service and great products! Highly recommend!

May 7, 2026
Unprompted review
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Reply from Canada Vapes

Thanks for the amazing review, Carrah! We’re so glad you’ve been enjoying both the service and products. Really appreciate the recommendation!

Rated 5 out of 5 stars

Really love their service and choice

Really love their service and choice
Been ordering since 2023

May 6, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much for the support, Veronique! We’re so happy to hear you’ve been enjoying both the service and selection over the years. We really appreciate you choosing us since 2023!

Rated 5 out of 5 stars

Highly recommend

I have been purchasing products from Canada Vapes for 10 years. Deliveries are incredible, both accurate and fast. Customer service is amazing, through chat, email and phone. Highly recommend them for your vaping needs.

April 21, 2026
Unprompted review
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Reply from Canada Vapes

Thank you so much, Lucia! Hearing that you’ve been with us for 10 years truly means a lot to our team. We really appreciate the kind words about our service, shipping, and support!

Rated 5 out of 5 stars

There are so many sites to chose from…

There are so many sites to chose from that its hard to stand out, this one does! The products are great, the website is easy to navigate, shipping is fast. Ticks all the boxes!

April 22, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much for the awesome review! We know there are a lot of options out there, so it means a lot to hear that we stood out. Really appreciate the support!

Rated 5 out of 5 stars

Great Service

My first order came attacked by a sorting mechine, they offered the discount I prevously had got with free xpress shipping, Highly reccomended

April 17, 2026
Unprompted review
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Reply from Canada Vapes

Thank you for the kind words! We’re really glad our team was able to help make things right with your first order. We appreciate the recommendation and your support!

Rated 5 out of 5 stars

I have been buying from Canada Vapes…

I have been buying from Canada Vapes for the past several years. I love their products and service. They pay attention to the small details.

May 5, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much, Scott! We really appreciate your support over the years. Hearing that the small details stand out means a lot to our team!

Rated 5 out of 5 stars

Longtime customer

Longtime customer, Canada Vapes has always been reliable, responsive and helpful when needed on inquiries about new hardware or liquids. Quite satisfied and no hesitation to recommend them to others.

April 27, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much for the continued support, Maurice! We’re really happy to hear our team has been able to help with your hardware and e-liquid questions over the years. We truly appreciate the recommendation!

Rated 5 out of 5 stars

The best in customer service

These mesh coils last longer than any other atomizers that I been able to find. Canada Vapes has been exceptionally helpful! Their customer service is top notch!

April 18, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much, Joe! We’re really glad to hear the coils have been working so well for you. We truly appreciate the kind words about our customer service and support!

Rated 5 out of 5 stars

Great quality products

Great quality products. Great shipping speed. Personal service with never a challenge unanswered.

April 29, 2026
Unprompted review
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Reply from Canada Vapes

Thanks for the awesome review, Robert! We’re happy to hear you’ve been enjoying the products, fast shipping, and support from our team. Really appreciate the support!

Rated 5 out of 5 stars

Amazing products and people

Amazing products, great sales, fantastic customer support. Every purchase they put in a hand written note and a little gift. A truly Canadian experience!

March 25, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much, Jenn! We’re really happy to hear you’ve been enjoying the products, sales, and support from our team. We’re glad the handwritten notes and little extras help make the experience special!

Rated 5 out of 5 stars

Great service and items as described

Great service and items ordered as described. Will buy from Canada Vapes again!
Highly recommend.

April 22, 2026
Unprompted review
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Reply from Canada Vapes

Thanks for the great review, Liz! We’re so glad everything arrived as expected and that you had a great experience with us. We really appreciate the recommendation and look forward to your next order!

Rated 5 out of 5 stars

Second time ordering from this company…

Second time ordering from this company and would definitely recommend Canada Vapes. Great customer support and fast shipping

April 13, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much, Shannon! We’re really happy to hear your second experience with us was a great one. We truly appreciate the recommendation and support!

Rated 5 out of 5 stars

so far i tried 2 flavours from…

so far i tried 2 flavours from canadavapes, i recommend this site and the shipping is very fast. the service is great 👍

April 29, 2026
Unprompted review
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Reply from Canada Vapes

Thanks for the kind words! We’re glad you’ve been enjoying the flavours so far and that your orders arrived quickly. Really appreciate the support!

Rated 5 out of 5 stars

Outstanding products and service !

I live on the east coast and have been ordering vape supplies from Canada Vapes for a very long time. They have a great selection of quality e-liquid. Customer service is second to none. They are always ready to answer questions or have an online chat. Orders are well packaged and arrive quickly.

April 11, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much, Bonnie! We really appreciate your support all the way from the east coast. We’re so happy to hear you’ve been enjoying the selection, service, and fast delivery over the years!

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