Canada Vapes Reviews 476

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I’m very impressed with this company’s performance to date. When I had issues with one of my vapes, without any hesitation, they immediately replaced it. They are reasonable enough priced. Extremely f... See more

Company replied

Rated 5 out of 5 stars

I've only ordered replacement pods for a Nexlim so far but plan on trying their juice soon . Prices are a lot better than what I pay in my home province ( BC ) and they also have things available that... See more

Company replied

Rated 5 out of 5 stars

The only place I will order my items! Shipping is SUPER FAST and there is always the handwritten "Thank You" included. Super easy to connect and ask questions about the products as well! 100% Custom... See more

Company replied

Rated 5 out of 5 stars

Enjoyment on all levels: products, quality, shipment times and best of all great customer service! There is no more of a struggle to find what is needed and even if I'm looking for something that I ca... See more

Company replied

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Written by the company

We are proud to be the vape shop Canadians have been coming back to since 2010! Canada Vapes handcrafts over 75 e-liquids using ingredients we trust. Every bottle is carefully crafted, quality tested, and supported by a team of real people who actually vape and stand behind what we make. Whether you’re new to vaping or looking to upgrade, we carry a wide selection of starter kits and devices to help you find the right fit. Enjoy free shipping on orders over $50, along with handwritten notes, extra goodies, and exclusive coupon codes! For adults 19+ only. Start shopping at www.canadavapes.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

476 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I have been a customer for many years…

I have been a customer for many years and have always had wonderful service.

April 22, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much, Joanne! Your support over the years truly means a lot to us. We’re so happy to hear you’ve consistently had wonderful service with our team!

Rated 5 out of 5 stars

My fav Place

My fav , this place my fav fast service good vape juice serve me with good fast depenble service .For many years since cannot get the flavors i want to vape in NB.Again dont be shy those guy at Vape Canada are good at what there doing .A1
Reg Robichaud

April 21, 2026
Unprompted review
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Reply from Canada Vapes

Hi Rejean, thanks so much for the kind words. We’re really glad you’ve had such a great experience with our team and service over the years. Appreciate you taking the time to share this.

Rated 5 out of 5 stars

Fast shipping

Fast shipping, I received it fast. The e-juice is strong but not that strong since I like 36mg freebase. But it's perfect. 👌

April 21, 2026
Unprompted review
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Reply from Canada Vapes

Thanks for the review. Glad to hear everything arrived quickly and that the strength hit the mark for you. Appreciate you sharing your experience.

Rated 5 out of 5 stars

Very good company to deal with

Very good company to deal with. Been ordering for there since 2013, have nothing bad to say about them.

April 8, 2026
Unprompted review
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Reply from Canada Vapes

Hi Linda, we really appreciate your support since 2013. That means a lot to us. Thanks for sticking with us all these years.

Rated 5 out of 5 stars

Great trustworthy company!

Great trustworthy company!
I highly appreciate the quality of their products and the very prompt delivery. These guys know how to run a business and are very respectful of their customers. They even send you a little handwritten card to thank you for purchasing from them, which is a very nice touch!

March 31, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much for this. We’re glad you’ve been happy with both the products and delivery. And happy to hear the handwritten notes are making an impact. We’ll keep them coming.

Rated 5 out of 5 stars

Kind of stumbled on this website a few…

Kind of stumbled on this website a few years back, great service and orders always arrive within 5 days. Never had any trouble with anything.
Keep doing what you do and vape on

April 18, 2026
Unprompted review
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Reply from Canada Vapes

Thanks Kelvin, we appreciate you sticking with us over the years. Glad to hear everything has been smooth and consistent for you.

Rated 5 out of 5 stars

Great company!

Great prices, great products, everything I need and really fast delivery. The flavours are amazing and the team are the best! The mystery vape liquid have not let me down and are such a value. Love you guys 🥰

April 2, 2026
Unprompted review
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Reply from Canada Vapes

Thanks Andrea, really appreciate the support. Glad you’re enjoying the selection and finding good value in the mystery options. Means a lot.

Rated 5 out of 5 stars

Amazing online store, even better customer service

I ordered from Canada Vapes due to the overwhelmingly positive feedback I’ve gotten from friends about their experiences with the company, and I can, without a doubt, add my voice to sing their praises.

Excellent customer service support (there was an issue with my initial order payment being rejected by e-transfer, so I had to cancel and reorder. There was clear, friendly communication between us on that), and the delivery was quick, despite me ordering on the Thursday before Easter. My order arrived by Tuesday, which was a lot faster than I expected.

The sheer variety and quality of their items to choose from was staggering compared to other online vape shops, and the prices are absolutely fair compared to other shops online and brick and mortar stores.

Would recommend Canada Vapes to everyone who buys these products.

April 2, 2026
Unprompted review
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Reply from Canada Vapes

Hi Rachel, thanks for such a detailed review!! We’re glad the team was able to help resolve the payment issue quickly and that your order arrived faster than expected. Appreciate you calling out the selection and pricing as well.

Rated 5 out of 5 stars

Long time customer

I am a repeat customer- CV provides quality vape products, fast shipping, amazing service!

April 16, 2026
Unprompted review
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Reply from Canada Vapes

Thanks for being a repeat customer, we really appreciate it. Glad you’ve had a consistent experience with both our products and shipping.

Rated 5 out of 5 stars

Great experience with this company

Great experience with this company. The shippers were horrible but when I told the company they did everything they could to fix the problem.

March 2, 2026
Unprompted review
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Reply from Canada Vapes

Thanks Shelly, we really appreciate you sharing this. Sorry to hear about the issue with the shipper, but glad our team was able to step in and get it sorted for you.

Rated 5 out of 5 stars

Highly recommend Canada Vapes!

We are long time customers (2020). Canada Vapes has fantastic online service. Prices are competitive. Good selection of kits and juice.
You receive an email right away about your order with tracking info (and a little humour thrown in). Orders are shipped out quickly. Great customer service. I Love the little hand written thank you note that comes with every order. I highly recommend Canada Vapes!

April 16, 2026
Unprompted review
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Reply from Canada Vapes

Thanks Alison, this means a lot. We’re really glad you’ve been enjoying the experience from ordering through to delivery. And great to hear the little details like the handwritten notes are making an impact. We appreciate the recommendation.

Rated 5 out of 5 stars

Great chat options

Great chat options. Friendly humorous staff

April 1, 2026
Unprompted review
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Reply from Canada Vapes

Hi Sharon, thanks for the kind words. Glad you had a great experience with our chat and team. We’ll keep the good vibes going.

Rated 5 out of 5 stars

Knowledgeable and Honest

Great outfit! I have been dealing with Canada Vapes for a number of years and I have never been disappointed. In the extremely rare case that there is a problem they respond and fix it without hesitation. I'm happy to recommend this company. 👍👍

April 16, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much for your continued support. We really appreciate you recognizing the consistency and how our team handles the rare issues that come up. Means a lot.

Rated 5 out of 5 stars

Great service

Great service, fast and satisfying!!

April 7, 2026
Unprompted review
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Reply from Canada Vapes

Thanks Danny, appreciate the review. Glad everything was quick and hit the mark for you.

Rated 5 out of 5 stars

Totally awesome

I’m beyond impressed with my first experience here. The shipping speed was legendary—I’m convinced Superman is on their delivery team! The added touch of a mint and a handwritten thank-you note was so kind. A top-tier business that I’ll gladly support again. Thank you!

April 16, 2026
Unprompted review
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Reply from Canada Vapes

Thanks Layklant, this made our day. Glad your first experience was such a strong one. And we’ll take that Superman delivery team comment. Appreciate the support and looking forward to your next order.

Rated 5 out of 5 stars

Quality products .

Quality products .. excellent customer service .. fast shipping. Highly recommended overall.

April 8, 2026
Unprompted review
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Reply from Canada Vapes

Thanks for the review, we really appreciate it. Glad you had a great experience across products, service, and shipping.

Rated 5 out of 5 stars

Where do I begin

Where do I begin? Canada Vapes will be my goto for several reasons: product variety, always answering my questions from the first time till now, and quick delivery.
Thank you, Canada Vapes.

January 1, 2026
Unprompted review
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Reply from Canada Vapes

Thanks Jack, this means a lot. We’re really glad to be your go-to and that the variety, support, and delivery have all been consistent for you. Appreciate you sticking with us.

Rated 5 out of 5 stars

Great products and perfect service

April 4, 2026
Unprompted review
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Reply from Canada Vapes

Thanks Alex, we really appreciate the kind words. Glad everything hit the mark for you. If you ever need anything or are looking for something new to try, we’re always here to help.

Rated 5 out of 5 stars

The best place to order!

Great product selection, fast delivery. Glad I found them!

March 27, 2026
Unprompted review
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Reply from Canada Vapes

Thanks so much for sharing this. We’re glad you found us too. Fast delivery and a strong selection are exactly what we aim for. Appreciate you being part of the Canada Vapes community.

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