I have had my Cancard since 2022 and I am glad to have something to show if I am ever challenged on the spot while medicating in public. I am well able to recite the law at them but its easier to whip... See more
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Cancard is a validated indication to the police, or any third party, that you are consuming cannabis for medical reasons.
Contact info
Floor 3, 86-90 Paul Street, EC2A 4NE, London, United Kingdom
- support@cancard.co.uk
- www.cancard.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
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Easy website, quick!
Really easy to use the website and apply and I can't believe how quick it was. I feel so much better knowing I am protected with a Cancard and even better you can add them to your digital wallet.
Im renewing for my second year and im…
Im renewing for my second year and im delighted with the service. I whole heartedly advise anyone with a medical condition that would benefit from the service to apply.
I have used Can card now for over 2…
I have used Can card now for over 2 years, I’m in my 3rd year now and even tho I have never needed them, they do give you the confidence that if you ever do, they will have your back and give you legal advice that is factual. Plus help with several legal issues you will come across. Like.. Housing issues with landlords etc, 24/7 police support. Plus you get access to 1000s of people in similar situations. No brainer in my eyes, I think it’s worth every penny and some just for the reassurance. Keep up the amazing work!
I joined cancard as I was going through…family court
I joined cancard as I was going through family court for 50/50 custody of my son. I’ve rang 4 times to be told a specialist would call me back which never happened and it’s been 4 weeks now I’ve also emailed at least 8 times and only had one response which said they help but then they didn’t respond again. Very disappointing. You only start replying to me after this review. Also the 22nd is my court date not the date I need to submit my evidence.

Reply from Cancard
Very easy to access the forms
Very easy to access the forms. Got approved really quick. Easy to understand what cancard can be used for and who to speak to for support
Great company
Great company, streamlined process and good response time with quiries.
Nice smooth easy to follow application…
Nice smooth easy to follow application and CanCard did the rest.. next i knew it was processed and available to me within few days, very well organised service. Thanx and good luck for the future.....
Just renewed my third year..
Just renewed for a third year. Process is easy and although I never needed to use it, it gives me much needed peace of mind. So far its worth every penny and id recommended it to and medical user. They also do great work at campaigning and getting better understanding for law makes and enforcement and general public as well. Keep up the good work!
Does nothing on its own.
Cancard does absolutely nothing on its own without a prescription. If you do have a prescription it leaves Cancard useless anyway as you only have to show the prescription, which any valid owners should keep with their medication.
Cancard offered free membership to Grow…
Cancard offered free membership to Grow Lab Organic investors. This was for as long as we were investors but Cancard have gone back on their word. They are claiming it was just for a year but I've had free Cancard membership for at least two years. Not good, Cancard have gone back on their word

Reply from Cancard
Used to be a good company… gone…
I’ve had a reply to my below review and email… (they just state my card has been updated, it hasn’t, and state I can upload my prescription, despite the issue being I can’t) I can login and can see it’s not updated or able to update details, so as you can see they are of no assistance and don’t even read my issues or try to assist?!
Used to be a good company… gone downhill!
Although not a legal card it was handy to have and could probably bamboozle a stupid copper and may well be helpful to have in a few situations…. However the business had been taken over and now is useless, I’ve paid/updated my card 10 days ago (and although they sent an email saying it will be updated within 24h it hasn’t), also updating your prescription and medical summary no longer works?!
I’ve emailed with these issues and just got a generic email saying my new card is in the post… obviously no one even read my email, haven’t had no assistance, asked for a refund, surprisingly no reply, absolutely useless!
Used to be good, now doesn’t work and no support, turned into a scam! Avoid!!!

Reply from Cancard
Concard or Scamcard ultimately pointless
Affectionately known as Concard or Scamcard. I foolishly bought one when it first came out. I am astonished it is still being sold. If you have a qualifying condition it is easier and cheaper than ever to obtain a medical prescription, especially with so much competition now, and that alone is the ONLY legal protection. It is extremely worrying that so many believe otherwise, so this is obviously misleading. Cancard state: “Our card isn’t a shield against prosecution, and we’ve never claimed it is. What it does offer is support, guidance, and coverage”. Well here is some support and guidance; don’t consume anything illegal without a valid prescription or you will face prosecution. ..Because that’s the law! There you go. That was free! ❤️
I applied for my card and never heard…
I applied for my card and never heard anything back - they send constant marketing emails but won’t get back to my enquiry - I have submitted it many times and yet I get no where and so I’d rather they just say they don’t want to help and I’ll use another large company then!

Reply from Cancard
Applying and getting your cancard is a…
Applying and getting your cancard is a easy to do application. I have had one now for several years,it gives me peace of mind. Every year the process is no nonsense and I know there is always help on hand if needed.

Reply from Cancard
Always helpful if you phone them up
Always helpful if you phone them up, cici ( not sure that is how you spell her name) is always happy to help, Cancard helps keep law abiding citizens out of the grasp of overbearing officers

Reply from Cancard
I’ve had a really positive experience…
I’ve had a really positive experience with Cancard.
The application process was straightforward, communication was clear, and everything felt professional from start to finish

Reply from Cancard
A total scam..
A total scam..I paid for a renewal on 9 December 25, my card was still showing on the web as expired so I reached out to support on several occasions, eventually on the 12 January 26 I got a reply telling me they had pushed my application through, and a new physical card would be issued, but could take upto 3 weeks, on the 23 February I started sending emails and calling the phone number only to get a answerphone. On the 2 March I eventually got a email response telling me my details had been sent to the production company and if I needed help my card can still be viewed online. I still have not had my card and after talking with my clinic, I realise Cancard is a total waste of money anyway, if you are legally prescribed CBMP all you need is a copy of your prescription or letter from your clinic, if you are using but not prescribed then Cancard offers no defence, do yourself a favour and if you are using Cannabis to treat a medical condition then get a prescription from a clinic, that is all the legal defense you need. I might have access to a online card, but I paid for a physical card before I realised I don't need it. A letter from a clinic offers more legal safety than a Cancard.

Reply from Cancard
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