CannyCo America LLC Reviews 277

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Exceptional collar. You’d think my 1yr old puppy was bred for dog sledding, that is until we purchased her Canny collar! She’s like an entirely different dog on walks. We’ve tried no pull D rings on t... See more

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Rated 5 out of 5 stars

Purchased a canny no pull collar and lead for my 18 mth German shepherd who is a puller as she gets excited. Tried another well known make beginning with H, And she managed to chew through the small... See more

Company replied

Rated 5 out of 5 stars

Having used other dog headcollars, l can honestly say that the Canny Collar is my "go to" no matter what age or size dog. Compared with other reputable brands my dogs are always happy and comfortable... See more

Company replied

Rated 4 out of 5 stars

On recommendation from another dog owner we ordered a Canny Collar to try and stop our 11 month old Border Collie pulling when on his lead. Collar was promptly delivered and seems well made. Whilst ea... See more

Company replied

Company details

  1. Dog Trainer
  2. Dog Walker
  3. Pet Trainer

Written by the company

CannyCo America manufacture and promote a small range of dog walking products including the popular Canny Collar, the best anti-pull head collar to help train dogs not to pull on the lead, transforming even the worst pullers into happy, well-behaved pets. Simple to fit, easy to use, kind, safe & comfortable, the unique 'behind-the-head' design of the Canny Collar means that it doesn't ride into your dog's eyes nor yank her head to one side. Voted 'Best New Product' by the UK pet industry when first launched, it is still a firm favourite with dog owners, trainers, pet stores and veterinarians. Our mission is to help owners enjoy walking their dog. The Canny Collar helps take away the stress, frustration and embarrassment of walking with a pulling dog, not to mention the worry of being pulled over and causing injury to you both. When you choose a Canny Collar, you're not alone. To date over one million owners have now trained their dogs to walk well on lead using a Canny Collar. Join them today and enjoy a lifetime of walking your dog stress-free on a loose lead.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

277 reviews

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4.7

All reviews

(277)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
High quality product
So simple to use
So effective

June 24, 2022
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Reply from CannyCo America LLC

Thank you so much Steph for your kind words, we are delighted that we could meet your customer service and product expectations. 😊

Rated 1 out of 5 stars

Arrived in a bag with no instructions…

Arrived in a bag with no instructions or note.

Looked up how to use etc on line. Had took measurements before ordering and double checked size so that isnt not the reason this hasn't worked for me and my working cocker

I followed instructions to the latter and it just doesn't work. Slips off,dog can remove it but if pulled too tight his mouth is clasped shut. My dog is clever and responsive. I got this collar just for the more exciting outings while he's still learning. He's otherwise good as gold on a lead especially for his breed.
He's 18 months. Anyway he decided not to move. Nothing worked and you can't use the canny collar to coax a dog along who's not moving. So although I may try again, it's just not suitable for us. I won't drag him or chastise him or set him up to fail. Thanks any way 😊

June 20, 2022
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Reply from CannyCo America LLC

Hello Kay - your order arrived with no instructions because you specifically selected the 'loose collar' environmentally friendly option - with no packaging or instructions - to save the extra 5%. There is a link to the instructions in both the product page from where you bought the collar as well as a separate link on our website.

With regards to the collar not working, had you made contact with us, we would have happily offered advice, including phone advice, to get you walking your dog the way you would like. We have a help page here which has plenty of advice on what you can do should the collar not be working for you as you would like it to: https://www.cannyco.com/pages/faq.

We're sorry that the collar hasn't worked out for you and would like to wish you the best of luck with walking your dog.

Rated 5 out of 5 stars

Purchased a canny no pull collar and…

Purchased a canny no pull collar and lead for my 18 mth German shepherd who is a puller as she gets excited. Tried another well known make beginning with H, And she managed to chew through the small connector on a walk rendering it useless. My wife can take her for a walk on her own she is very well behaved & occasionally tries is pull off with her front paws but it’s still in one piece. The canny lead has a far superior catch. Highly recommend both purchases.

June 10, 2022
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Reply from CannyCo America LLC

Thanks for taking the time to leave feedback Mick and delighted that we were able to help you and your wife enjoy walking your GS. 😊

Rated 5 out of 5 stars

WOW - these are amazing

WOW - I have 2 JRT's - individually they will walk ok - however when I try to walk them together they become a team of Huskies - I have now bought them both a Canny collar and my walks are now Enjoyable !! No more pulling - the younger JRT has stopped jumping at traffic - I would highly recommend these collars and only wished i'd tried sooner.

June 9, 2022
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Reply from CannyCo America LLC

Thank you so much Dawn for this huge vote of confidence!! 🙌 We are thrilled that you are able to walk both your JRs together on Cannys and enjoy the walk with no jumping up. Well done you with your training! 😊🐾 Good luck and hope you enjoy many more walks together.

Rated 5 out of 5 stars

The Canny Collar is brilliant

The Canny Collar is brilliant, I have a 14 month old male springer spaniel 16kgs so quiet small really and the Canny Collar size 2 is perfect. He does not pull at all on this collar, for the first week he only wore it for 5 minutes a day now I do a 10/15 minute walk to the park with him and he is on his best behaviour. When we get to the park he is off lead. Very kind is the canny collar, it is a very kind way to stop pulling and I will certainly avoid any arm or shoulder injuries due to this collar. Thank you canny company. Note for canny company; please advertise, had no idea you existed, heard about it through word-of-mouth. Thank you

June 8, 2022
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Reply from CannyCo America LLC

Thank you so much Carol for your vote of confidence. 😊 We're delighted that you and your Springer are both able to enjoy your walks together. 🙌 🐾 Point taken on the advertising. We do some advertising on platforms like Facebook and Instagram but not much 'conventional' advertising such as in the trade press, magazines for example as it hasn't proven very cost effective in the past. We would look around though for ways to make ourselves more visible, thank you for the heads up!

Rated 5 out of 5 stars

Online order

Arrived on time and well packaged.

May 25, 2022
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Reply from CannyCo America LLC

Thanks Karen, we're happy that we could meet your expectations. 😊 🐾

Rated 5 out of 5 stars

Good product

If you have a husky or two as i do, and find it hard to walk on a leash, because they pull… this is the best product, it takes a while for them to get used to it, but once they do… they cant pull anymore. I wish there was a batter measuring option before buying them, as the one i got are a little big…

May 24, 2022
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Reply from CannyCo America LLC

Thank you Andrei for such positive feedback. 👍 We're delighted that you are able to enjoy walking your huskies on a Canny Collar. 🙌 🐾

Rated 3 out of 5 stars

Disappointed

Nicely made but very disappointed as she is Houdini. Not the product for me.

May 20, 2022
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Reply from CannyCo America LLC

Hello Adrienne - it's important that the Canny is fitted snugly and then tested to ensure that it cannot come off during your walk, especially with dogs that are a little frisky. If you wished to give it another go, you may find our Help & FAQ page here useful: https://www.cannyco.com/pages/faq

Rated 5 out of 5 stars

Out performs other reputable brands!

Having used other dog headcollars, l can honestly say that the Canny Collar is my "go to" no matter what age or size dog. Compared with other reputable brands my dogs are always happy and comfortable in it. We don't have the constant face rubbing, and it doesn't slide around the muzzle, into the eyes etc. Absolutely would recommend to anyone looking for a headcollar that's comfortable, gentle and works.

May 19, 2022
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Reply from CannyCo America LLC

Thank you so much for the vote of confidence! 😊 We are delighted that you think so highly of the Canny and that you're happy to recommend us to others! 🙌 🐾

Rated 5 out of 5 stars

Good buy

Quality product and quick delivery. I would recommend this collar.

May 12, 2022
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Reply from CannyCo America LLC

Thank you for your positive words and feedback, it is very much appreciated. 😊 🐾

Rated 5 out of 5 stars

Canny collar has been a huge help with…

Canny collar has been a huge help with our young springador. He was inclined to suddenly try and run forward, for no reason that we could see, the canny collar doesn’t allow him to. I hope it will break a silly habit and we can return to a normal collar. The product seems to be well made and comfortable for him to wear. The lead is very comfortable for me too, so everyone is happy.

May 9, 2022
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Reply from CannyCo America LLC

Thank you so much for your feedback, this is very much appreciated. 😊 We're very happy that the Canny is helping with training your springador, we hope you continue to have success with it and can enjoy many more walks with him. 🤩 🐾

Rated 5 out of 5 stars

Excellent good quality collar.

Excellent good quality collar.

Looks a good quality and sturdy collar and after 1 month of constant use, its made a big difference and we now have a much 'calmer' walking experience.

May 9, 2022
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Reply from CannyCo America LLC

Happy that we could meet your expectations of product quality Mike and thanks for leaving your feedback. 😊 Great that you can see a difference in your walking training, we hope you both enjoy many happy walks together! 🙌 🐾

Rated 3 out of 5 stars

My 6 year old cocker spaniel has been…

My 6 year old cocker spaniel has been pulling on the lead forever. I’ve spent a fortune on various harnesses and leads. Although she is still pulling on the canny collar I feel more in control as she doesn’t have the same power as she does on a harness. I will persevere until she gets the message that I am in control - not her.

May 9, 2022
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Reply from CannyCo America LLC

Thank you Shirley for taking the time to leave a review and good luck with training your cocker. 😊👍

Rated 5 out of 5 stars

This does work!

This is a very sensible straightforward design which does work for our very pully, sweet but rather wild rescue pointer-cross. It's easy to put on, and while she doesn't like it, it's tolerated and I have high hopes our dog will get the message that pulling isn't the way forward! She can rear up, trying to back out of it, which is unnerving, so if I'm not confident in some situations like near roads I currently pull the lead through a harness for double security.

April 20, 2022
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Reply from CannyCo America LLC

Thanks for taking the time to leave your feedback Jo. 😊 Your rescue has landed on her feet being adopted by you as it sounds like she needs some special training and patience. One suggestion could be to use a double ended lead with one end attached to the Canny and another to her regular collar or harness for extra security (perhaps this is how you are doing it from your description). Either way, good luck with training her. 🤞 🐾

Rated 5 out of 5 stars

Excellent

Collar is excellent, fast delivery.

April 18, 2022
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Reply from CannyCo America LLC

Thank you Melody, happy we could meet your expectations. 😊

Rated 5 out of 5 stars

Excellent product

Excellent product, the only collar I have found to stop my dog pulling. Quick delivery too.

April 14, 2022
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Reply from CannyCo America LLC

Thanks Nicola, we're delighted that the Canny is working for you and your dog! 🙌 🐾 Glad that we could meet your expectations on customer service also. 😊

Rated 5 out of 5 stars

Best collar on the market

Best collar on the market. It is easy to use and you can walk with your dog without being pulled. Excellent

April 12, 2022
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Reply from CannyCo America LLC

Thank you Dorf for your kind words. 😊🤩 We are delighted that the Canny is helping you to enjoy walking your dog. 🐾 🙌

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