Captaincookscasino Reviews 24

**** Update. I have done what they requested and emailed them, to which I have not received any reply. It's Friday now, original date of withdrawal request was Sunday. They still have not sent me any money, not even the $15 they said they would. Seems like they just reply to reviews and don't follow through with anything.

More like Captain CROOKS casino! Nowadays pretty much every online casino pays out within minutes. But NOT these guys. They say wait 48 hrs, then the next business day it will be sent before noon. So far, I've waited 96 hrs and haven't seen a dime of my money. They are all liars, they will tell you that they can't send you to a manager, that's a blatant lie! After long enough, they transfered me right away. Absolute worst customer service I have ever seen anywhere. Everyone there should get fired and hire new people. I'm absolutely disgusted to think I've been a customer for years. 🖕

THIS SITE IS HORRIBLE!!!!! STAY AWAY ON THIS WEBSITE. THEY’RE 101% SCAMMER. I NEVER EXPERIENCED TO WITHDRAW MONEY HERE.. I’M A VIP CUSTOMER AND SADLY, NEVER TRIED TO WITHDRAW EVEN ONCE… SCAMMER ALERT!!! STAY AWAY ON THIS SITE!!!!!

I have been waiting a week to get paid out by them now they won't even accept my cards so I thought there was an issue but there's not there sister casinos love accepting my cards. Everytime I look for support no matter what I say there computer has automated responses and ends the conversation without any help whatsoever.

Site design is okay. Lots of slots but appear to be mostly from the same game provider, each game being relabelled with a slightly different theme. Overall boring.

Total deposit CAD $200. Completely cashed out when I won a fairly significant--relatively speaking--winning. Net gain ~CAD$24.

Will see how quick a withdrawal takes place.

On registering the biggest problem was the x100 wager to the bonus given! You have no way of opting out of this ridiculous offer as they cover themselves by saying you need to agree. Check boxes come up on 1st payment asking whether you want the bonus, I didn't check it and assumed they would not automatically apply it. BUT THEY DID and have been doing for the last 5 deposits without my actual permission. So now you're stuffed as the wager 100 times is impossible to meet. They will continue to take your money and set limitations on your account. You'll find the RTP goes down much further than 50%..and I know this from playing regular games that I am familiar with. Not sure who is the actual owner of the site as it looked to be a bonafide site run by Microgaming platforms. Unfortunately as a new asino there is much to be said for the lack of support and hidden agenda's just don't work well for me.

Any casino connected to this casino such as Golden Tiger, Zodiac, Casino Classic, Mondial, there's like 7 of them. Stay clear of them. They don't give you the free spins or bonus after sign up & deposit. Happened numerous times in just the last two days & their " live help" act more like scammers then to help. They say they'll look into it then say they'll pass you to their co-worker then a blank screen appears every single time. Then your asked to rate your experience. Then they offer you a 10% bonus on you next deposit. They are definitely a scam. Be careful as they have the iGaming Ontario logo on their sight but they are not as I have already check with the Ontario government & have their email stating they are not on the list of approved casinos allowed to operate in Ontario.

Do not play here or there sister sites! Verification and Withdrawal takes 6 to 10 days and also hefty $50 fee they dont mention! Also there support is bad just pawn you off then get disconnected etc.

Absolute thieving rats. Don’t waste your money.

Site design needs some refurbishing, I don't like it that much. Very fast payment without any problems tho. Everything went perfectly, not as expected .. Respect.

Played a game all month only to be refused double points bonus at the end. Didn’t mind taking my money but wouldn’t give me any kind of bonus and used responsible gambling as their defence . Avoid this dodgy site

'Yet another rip off casino along with Zodiac casino ..where Mega Moola jackpot is over 10 million No one will win the jackpot whist in lock down they will keep putting it up to get more suckers to play it ..Why more ill gotten gain for them ,,,As soon as lock down ends ,,,IT WILL BE WON steer clear of these sites

Site isn’t too bad, you need to rid that mega Moolah Atlantan treasure, it’s absolute garbage because of this game I won’t be playing here again. It’s stressful you’re gonna lose customers.

They paid out on the right time. No problem.