Capterra Reviews 1,073

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 1 out of 5 stars

They will first ask way too many personal details, and then brush you off with ‘you are not eligible’. Note that their lenghty copy/paste reply uses lots of words but misses the point; they promis... See more

Company replied

Rated 1 out of 5 stars

Capterra will pay a few times, then flag your reviews as "Unfortunately, your recent review(s) failed to comply with one or more of our published Reviews Guidelines." This is a scam, don't waste your... See more

Company replied

Rated 5 out of 5 stars

Capterra made the process incredibly easy! They quickly identified two great options for what I needed and even reached out to both companies on my behalf to schedule demos. Within just a few hours of... See more

Company replied

Rated 5 out of 5 stars

With so many Learning Management Systems on the market and having purchased and tried 5 of the top 10 LMS's on the market I was getting very frustrated as this was delaying our grand opening of our ne... See more

Company replied

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Capterra connects people to the right technology. Compare software, read and leave reviews, and access objective insights that empower business growth. Visit www.capterrra.com for more information.


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3.4

Average

TrustScore 3.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent Software Discovery with Capterra

I recently had the pleasure of using Capterra to find the perfect software for my business, and I couldn't be more satisfied with the experience.The detailed reviews and comparisons provided by Capterra helped me make an informed decision, saving me both time and resources.

September 3, 2024
Unprompted review
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Reply from Capterra

Thank you for your feedback, Imo. Glad we could help!

Rated 5 out of 5 stars

Capterra was very helpful with my…

Capterra was very helpful with my professional software search. They fed me three alternatives, and I ended up choosing one of them that I likely wouldn't have known about without Capterra's guidance. I'm a fan!

August 8, 2024
Unprompted review
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Reply from Capterra

Thanks so much for your feedback, Arlen!

Rated 1 out of 5 stars

Somehow got on their mailing list and…

Somehow got on their mailing list and can't unsubscribe! Have tried at least 8 times now. This is ridiculous.

July 27, 2024
Unprompted review
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Reply from Capterra

Thank you for letting us know. If you could email our support team at info@capterra.com and let them know about the issue, they will be able to look into the matter for you and make sure to get you unsubscribed.

Rated 1 out of 5 stars

I was one of the Capterra platform…

I was one of the Capterra platform employees! I have started working on the Capterra software platform to help App developers review and optimize their unknown applicants. My job role was to submit some of those Apps on the Capterra platform to increase their exposure and search rates. Each day I have to complete 3 tasks and get a commission for my work. But most of the time I got the portfolio, the negative amount of money, the big orders to have to deposit some money, and then I was able to withdraw. I had an online mentor to teach, and a customer support service to help with the tasks to complete. One month ago, I encountered five times negative amounts in one set of tasks in one row, which needed me to deposit a huge amount to complete the task. It took time but I have tried to get a loan, borrowed from my friends, and family to clear the negative. Since I completed the deposit of the required amount, my mentor disappeared, and customer support has not responded, and they have closed my working account. It was big scam under the name of Capterra! They bobbed me huge amount of money.

April 25, 2024
Unprompted review
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Reply from Capterra

We are sorry to inform you that you did not have a genuine experience with our company and were likely the victim of a scam from a group of criminals using the Capterra name to gain trust. What you have described is not a service or practice of Capterra. We conduct all of our development work-in house, and we do not assign mentors to even legitimately contracted employees, as you have described. We would encourage you to contact your local law enforcement about the matter, and since our company is a victim of this fraud as well, we would like to ask that you remove your negative review of us since are not responsible.

Rated 5 out of 5 stars

Learning Management System Referral

With so many Learning Management Systems on the market and having purchased and tried 5 of the top 10 LMS's on the market I was getting very frustrated as this was delaying our grand opening of our new university. I was on the Capterra website and the chat started with "Do you need some help?" My answer was Yes. Advisor Jessica Raynor with Capterra recommended Microcasting.com. I contacted the owner Ken Burke. He had everything I needed. I signed with Ken. Jessica gave a great recommendation. Her and Capterra saved me a lot of time, money and frustration.

July 9, 2024
Unprompted review
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Reply from Capterra

Thanks so much for your feedback, Kevin! Glad we could help.

Rated 5 out of 5 stars

Capterra team do listen

Capterra team provided the best software for my budget. All, I had to do is stand back and make a choice that fit for my business.

July 16, 2024
Unprompted review
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Reply from Capterra

Thanks so much for your feedback, Jeff! Happy to help.

Rated 5 out of 5 stars

Just starting out on doing reviews

I am a college student that’s going through content writing and I am so glad to have found your site. I can’t wait to work your reviews full time. I was told that I needed a remote job before I graduate in 2025 and I am glad that I landed on your Capterra site. You seem like a wonderful company. I searched for your company and I did find out that you have a high rating.
Now I do know that you are legit and you will have me for a long time working for you. This is exactly what I have been looking for. :)

August 7, 2024
Unprompted review
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Reply from Capterra

Thank you for your feedback

Rated 4 out of 5 stars

Capterra allowed us to narrow the field…

Capterra allowed us to narrow the field with a quick review of many software providers. Then when we started talking with them we could confirm what others had reported which made the process go faster.

June 19, 2024
Unprompted review
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Reply from Capterra

Thanks so much for your feedback, Doug!

Rated 1 out of 5 stars

Capterra is the new Yelp

Capterra is the new Yelp. They pay for reviews, and allow companies to pay for reviews.... and they screen negative reviews. I recently received a notification from a business saying they would pay for my review if published on Capterra (even though i didn't use the product, they just randomly emailed me because i was on a distro list somewhere), so i made a review calling this practice out. It was not published.

If you want to get trustworthy reviews of a company, please do not use Capterra, or Yelp for that matter.

June 18, 2024
Unprompted review
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Reply from Capterra

Thank you for alerting us to your recent review submission experience. Only published reviews that pass our QA process and which are part of an incentive campaign (https://review.capterra.com/about-reviews-journey) are eligible for gift cards. All reviews are treated equally regardless of the vendor or the rating Please review our guidelines and FAQs (https://www.capterra.com/reviews/faqs-reviewers) and if you still have concerns please contact reviews@capterra.com.

Rated 5 out of 5 stars

Capterra is in my case a tool to get…

Capterra is in my case a tool to get dive in IT, now a microst focusing on AI very much and like other organizations , it is good to know various explorations in computer intelligence,I am aspiring developer and my project is in GitHub which needs tools some resources and Capterra intelligence provide me good source of coumpter world. Social I rate it 5 as it help me on my project.

May 17, 2024
Unprompted review
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Reply from Capterra

Thank you for your feedback

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