Car-Act Automotive Development Co.,Ltd Reviews 29

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

CarAct’s customer service and products for my 2011 Lexus LX570 have been phenomenal. I ordered the VCA1110 2008–2015 Lexus LX570 Tune Into TRD Style Body Kit in 2024, and from start to finish... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchase. On March 3, 2022 I ordered an engine cover for my 2020 Honda Accord EX 1.5L. Nice quality and fit. Customer service responds very quickly to inquiries. The cover... See more

Company replied

Rated 5 out of 5 stars

It took almost 3 months due to Covid and whatnot, but my CA832 Lexus 2IS to 4IS bumper conversion finally arrived at my door. Everything went well. Great product and an amazing customer service. Cici... See more

Company replied

Rated 5 out of 5 stars

I was initially concerned with the grille fitting the car correctly, as well as ordering something from an overseas company. Peter contacted me directly, verified the product would work for our vehic... See more

Company replied

Company details

  1. Tuning Automobile
  2. Auto Body Parts Supplier

Written by the company

Car-Act Automotive Development is a Professional Manufacturer specializing in a wide range of Aftermarket Parts, including Body Kits, Bumpers, Splitters, Diffusers, Side Skirts, Spoilers, and more. We are Committed to consistently delivering the Coolest and Highest-quality tuning parts at Affordable prices, ensuring our customers receive the best Value in the Aftermarket industry. ***** We are a team of automotive Enthusiasts with a core mission: to help our customers create Stunning, Road-ready vehicles. With years of unmatched Experience in Design, Manufacturing, Quality Control, Export, and Customer Service, we pride ourselves on producing parts that meet the Highest Sandards. ***** Our Expertise lies in tuning auto bodywork using Top-grade materials, resulting in a Flawless Fit and Finish. Additionally, many of our visual enhancements provide a Cost-effective alternative to original equipment (OE) Replacement parts, especially when dealing with expensive accident repairs. ***** We welcome Partnerships with businesses seeking wholesale or distribution accounts and offer flexible distribution Options to Support the growth of our partners. Whether you're a retailer or a distributor, Car-Act Automotive Development is your trusted source for premium aftermarket parts that resonate with car enthusiasts worldwide. ***** Thanks for your time! *****CAR-ACT


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Outstanding Quality and Service

CarAct’s customer service and products for my 2011 Lexus LX570 have been phenomenal.

I ordered the VCA1110 2008–2015 Lexus LX570 Tune Into TRD Style Body Kit in 2024, and from start to finish, the experience was outstanding. The customer service, communication, shipping updates, and quality of the parts were some of the best I’ve experienced in today’s market.

Every inquiry email was answered, and they kept me informed from the time my order shipped to every stop along the way. They even went above and beyond by painting the parts that weren’t black, saving me the extra hassle.

I also had a part for my rear spoiler that was lost due to adhesive tape issues. I was willing to pay for the replacement, but CarAct shipped the part to me fast and completely free. That kind of service is rare.

I love my purchase and would highly recommend CarAct to anyone with a Toyota or Lexus who is looking for quality parts and dependable service. I’m a stickler for quality and value, and CarAct has not let me down. Thanks CiCi

April 29, 2026
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Hi, Irving;

Thank you so much for taking the time to share this amazing review and for trusting Car-Act with your 2011 Lexus LX570 build.

We’re truly happy to hear that you were satisfied with the CA1110 LX570 TRD Style Body Kit, our communication, shipping updates, paint service, and overall product quality. We know that ordering aftermarket body kits online can feel uncertain, so we always work hard to make the process smooth, clear, and reliable from the first message to final delivery.

We especially appreciate your kind words about the rear spoiler replacement part. Supporting our customers after the sale is just as important to us as making quality aftermarket body kits and exterior upgrade parts.

Reviews like yours help other owners feel confident that they are in the right place when choosing upgrade parts they can trust.

Thank you again for your support, and we hope to serve you again on your next project.


Best regards,
CiCi & Car-Act Team

Rated 5 out of 5 stars

Communication is well

Communication is well, products came as described and the fitment is well . 5 stars

August 13, 2024
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Hi, Malik, thank you for the 5-star review!
We’re thrilled to hear that our after-sales communication and the fitment of the Lexus GS body kit and headlights met your expectations. Your satisfaction is our top priority, and it’s fantastic to know that we delivered on both quality and service.
If you ever have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help and look forward to serving you again in the future!
Safe driving and, Show Your Charater!

Rated 5 out of 5 stars

Great Service, Products and Price

I bought a body kit for my 8G Honda Accord (front+rear bumper, grill, skirts) and the process went extremely smoothly and efficiently. The was price was cheap for what I got and it arrived just over a month from the date of purchase which was much earlier than the expected 2 month delivery time.
The sales rep, Cici, was super communicative and extremely helpful with all my questions. She gave updates every week letting me know of the status of my order and would reply within a day of any of my emails. The product was also shipped perfectly packaged and in great condition. It looked even better in person!
ils. If you’re worried about buying from this website, don’t worry they are great and I would happily buy from them again.

July 29, 2024
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Hi, Sanjoe, thank you so much for your kind words!

We’re thrilled to hear that you had such a positive experience with your purchase. It’s great to know that the body kit exceeded your expectations and arrived earlier than anticipated. We’re especially glad that Cici could assist you throughout the process and provide the support you needed.

Your satisfaction is our top priority, and we’re delighted that you’re happy with both the product and the service. If you ever need anything else in the future, we’d be more than happy to assist you again. Thank you for trusting us with your Honda Accord's upgrade!

Safe driving, and enjoy your new look!

Rated 5 out of 5 stars

Since I made the purchase there was a…

Since I made the purchase there was a continuos follow up on my orden, everything arrived well and very well packaged. The quality of the product is great, the only issue is the time of delivery but trust me is worthwhile.

April 10, 2024
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Reply from Car-Act Automotive Development Co.,Ltd

Hi, Adlher, thank you for your feedback!
We’re delighted to hear that you were pleased with the quality of RAV4 bodykit you purchased, and the follow-up communication throughout the process, your satisfaction means a lot to us.
We understand that the delivery time can be a bit longer, appreciate your patience and trust.
Hope you enjoy your new parts, and look forward to serving you again in the future!

Rated 5 out of 5 stars

Lexus 2IS to 4IS bumper conversion

It took almost 3 months due to Covid and whatnot, but my CA832 Lexus 2IS to 4IS bumper conversion finally arrived at my door. Everything went well. Great product and an amazing customer service. Cici went above and beyond. I strongly recommend Car-Act for your next body mod project!

May 27, 2022
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Dear Sam, thank you very much for your trust and endorsement. Your kind encouragement will be our strength to strive for better products and services in the future business. Wish you all the best!

Rated 5 out of 5 stars

Trustworthy Seller

Very happy with my GX Fsport grill. Came within 50 days as promised, fit perfectly, and the quality was better than expected. Communication with seller was fast - would buy more products from these people.

April 9, 2022
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Dear JusG, thank you very much for your trust and endorsement. Your kind encouragement will be our strength to strive for better products and services in the future business. Wish you all the best!

Rated 5 out of 5 stars

Very pleased with my purchase and service experience

Very pleased with my purchase. On March 3, 2022 I ordered an engine cover for my 2020 Honda Accord EX 1.5L. Nice quality and fit. Customer service responds very quickly to inquiries. The cover arrived more quickly than I expected (about 3 weeks from China to Chicago USA suburbs) even with all of the supply chain issues.
I definitely recommend Car-Act.
Thank you,
Rick H.

April 3, 2022
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Dear Rick, thank you very much for your trust and endorsement. Your kind encouragement will be our strength to strive for better products and services in the future business. Wish you all the best!

Rated 5 out of 5 stars

Excellent customer service and quality products

I recently ordered a nx f sport front grille from them and it was good quality and was very easy to fit with no fitment issues whatsoever. Always replied to my msgs about delivery update's until I finally received the package. Will definitely be purchasing more items in the future.

February 2, 2022
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Dear Emil, thank you very much for your trust and endorsement. Your kind encouragement will be our strength to strive for better products and services in the future business. Wish you all the best!

Rated 4 out of 5 stars

Hey I don’t have a review but I have a…

Hey I don’t have a review but I have a question do you guys ship to Canada

May 11, 2021
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

LOL! Unprecedented way to contact.
Yes, we can ship to Canada, please email us for details. sales@car-act.com

Rated 1 out of 5 stars

WASTE OF TIME

Very poor customer service. They charge so much for shipping. It has been more than 2 weeks and they just created the shipping label. Now they are saying it will take an extra 40 days for the package to arrive at UPS, which is completely ridiculous. PLEASE DO NOT WASTE YOUR TIME AND MONEY.

April 28, 2021
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Hi, Falik, I am sorry you are upset!
The shipping cost is charged by the forwarder and because of the COVID-19, it's more expensive and slow.
Shipping directly by air to US is too expensive so we had to ship by container to US and dispatch by UPS after arriving their facility so the tracking updates from there.
We have contacted you by WhatsApp, Email and Phone call over the week for after sales service, but have not received response, please contact us for a satisfactory solution.

Rated 5 out of 5 stars

Love my order from Car-Act

My experience with Car-Act was fantastic. Their customer service skills go above and beyond expectations. They were very friendly and responsive over email to answer any of my questions about shipping, the product design or for help with directions during the installation process. The shipping to my home in the US took about a month, coming from overseas and the part arrived in perfect condition. Use of PayPal for payment was easy and felt secure. I’m enthusiastic about how good of quality their products are. The plastic they use is strong and looks/ feels the same as the original OEM materials used by the dealer. Overall the people at Car-Act were very nice to deal with and I highly recommend their products. Any questions you have will be quickly be answered by them. I am amazed by how positive of an experience I had working with this company and I recommend them for anyone else who may need help deciding.

February 2, 2021
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Reply from Car-Act Automotive Development Co.,Ltd

Thank you very much Trew, it's our honor to receive your such compliment, we are thrilled, and this will be our motive to continue our max effort to provide good products and good services to earn more happy customers like you!

Rated 5 out of 5 stars

Buying experience was awesome

Buying experience was awesome. Peter was excellent. Knowledgable and ALWAYS responds quickly.

January 4, 2021
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Thank you very much Dean, it's our basic performance to be reachable and provide services as good as possible.

Rated 5 out of 5 stars

Great Product..Exceptional customer service!

I was initially concerned with the grille fitting the car correctly, as well as ordering something from an overseas company. Peter contacted me directly, verified the product would work for our vehicle..and helped push the shipment process even when facing the current pandemic conditions. I love the overall look of the grille and have full confidence in Peter and his company. Well worth the money.

December 25, 2020
Car-Act Automotive Development Co.,Ltd logo

Reply from Car-Act Automotive Development Co.,Ltd

Hi, Grant, thank you so much for the endorsement, we will never fail to it. We will keep up the good side and always improve the insufficient side to strive for more and more happy customers.

Rated 5 out of 5 stars

Very helpful customer service on point…

Very helpful customer service on point with communicating with their customers as for the products simple amazing in every way fits my car perfectly no imperfections whatsoever I’m currently looking to purchase a rear bumper from Car-Act because I’m so much satisfied with the front bumper I bought from Car-Act ⭐️⭐️⭐️⭐️⭐️ It was great doing business with you guys and looking forward to doing more business in the future.

October 14, 2020
Car-Act Automotive Development Co.,Ltd logo

Reply from Car-Act Automotive Development Co.,Ltd

Hi, Omar, we ask nothing but happy customers like you. Thank you very much for your ⭐️⭐️⭐️⭐️⭐️ review, we will try our best to hold and guard them all along. And looking forward to our further cooperation.

Rated 5 out of 5 stars

Peter was great!

Peter was great to work with! Thanks!

March 17, 2020
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Hey, Marc, thanks for your praising Peter, we all are as good to work with as like him. :) Best wishes to you!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. I bought two Lexus front bumpers and dealt with Brian, who was incredibly helpful and prompt with his replies. The whole process was straight forward and it arrived well ahead of schedule. We did run into a bit of a hiccup with the products received (the wrong type was mistakenly sent so I had to get a couple of holes filled before painting) but Car-Act were quick to get it resolved. Mistakes can happen anytime, but it all comes down to how it's dealt with afterwards, and Car-Act were absolutely perfect in this respect, so 5-stars for customer service. I would happily recommend them to others and would certainly buy from them again. Thank you for your efforts and professionalism, you've made a couple of people very happy.

March 4, 2020
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Hi, Scott, thank you very much for kind understanding and glad you are happy with the solution. It was a good lesson for us to avoid such mistake in the future.

Rated 5 out of 5 stars

Very Good communication

Very Good communication
Excellent packing
Fast shipping
Good price
Excellent quality

December 12, 2019
Unprompted review
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Reply from Car-Act Automotive Development Co.,Ltd

Hi, Andy, thanks for your review! You are a good communicator and warm hearted, it was honor and pleasure serving you.

Rated 5 out of 5 stars

Fast delivery of goods

Fast delivery of goods, good quality bumper.

December 12, 2019
Unprompted review
Car-Act Automotive Development Co.,Ltd logo

Reply from Car-Act Automotive Development Co.,Ltd

Hi, Roman, thank you very much for your confirmation and publicity, it helped us to reach more customers. Спасибо!

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