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Needed help & advice sorting out new DAB head unit + all the leads to keep stalk control functionality & enable separate info-display unit to work in our Renault Master II based campervan... Came to t... See more
I ordered an edge e6 1500w rms 4500w max subwoofer with orange emblem and orange stiching and recieved an e3 1500w rms 3000w max with silver emblem and silver stiching. After several emails I had an a... See more
Emailed with enquirers got a response very fast telling me everything I needed that met my requirements for my vehicle. All great prices and nothing way too expensive like most companies! Fitted all m... See more
Company details
Information provided by various external sources
Car Audio Direct offers car stereo and audio video electronics for the car including receivers, MP3, CD players, DVD players, car subwoofers, bass systems, car speakers, car amplifiers, DAB radio, and more.
Contact info
Unit 7 Tower Industrial Estate, OX10 7LN, Wallingford, United Kingdom
- 01865 341179
- support@caraudiodirect.co.uk
- www.caraudiodirect.co.uk
2.5
Poor
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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great customer service
Ordered a CD player from them online, got a phone call to say it was out of stock but they would send me out a newer version of the one I had originally ordered. It arrived fast too. customer service was friendly and emails were always answered quickly. can't fault them and will be telling all my friends to come here first!
July 14, 2014
Unprompted review
Extremely helpful, knowledgeable and very quick service.
Being a novice at fitting an aftermarket head unit , I was at first bewildered by the variety of cables, leads etc that I had to choose from. Fortunately, all the guesswork was taken out by buying from Car Audio Direct. When I told them my make of car, and stereo, they quickly dispatched the correct cables, and in less than an hour, following their precise instructions, the job was done.
Many thanks CAD.
June 6, 2014
Unprompted review
Excellent Company fast and reliable
I am very happy with my Kenwood DNX 5230DAB that I bought from Car audio direct. The guys there know their stuff. The price is affordable and you will never find another service and price as good as them. They gave me a day that my order would be with me and I couldn't believe it when I received it on that same day.
I would definately recommend them to anyone who is looking for a reliable and trustworthy company to deal with these guys.
I would say to anyone that is looking for any kind of car audio, forget about the rest and just deal with the best!
A BIG thankyou to Lee who dealt with me.
From Rickie in London.
June 2, 2014
Unprompted review
Outstanding Service
Initial problem with ordering online,but once resolved, PioneerF50BT Sat Nav ordered 4.15pm 10/04/14. Delivered 9am following morning. Courier even sent text advising delivery time. Brilliant, another bonus, unit had dropped by another £30. Would give CADirect more than 5* if possible. Many thanks,JH Newark.
April 11, 2014
Unprompted review
Arrived next day and really well packed!!!
I ordered a few big bits from CAD and they all arrived separately packed, clean and tidy. I even got a text from the courier giving a 1 hour window when he will arrive!
Along with top prices it's easy to phone up and talk to the actual staff on topics the y actually know about.
Very passionate about what they do, sell and how to use it to the best.
A*
November 23, 2011
Unprompted review
Best known service, I have ever recieved!
Been recently getting in to my car audio and got alot of advice from their staff member called Colin, advised me on whats good or should go with each purchase.
Paid for it at 11am one day and recieved just after 9am the next day.
Everything was very well packaged, nothing bumped or dented.
Even tho I found a single 100amp fuse that should have been 150a, it was replaced with a simple phone call.
Very helpful, imformative and apologetic over a simple fuse.
Can not recommend this company enough, I will be calling them again soon.
November 23, 2011
Unprompted review
Helpful and thorough service.
Website is easy to use and informative, prompt delivery on items ordered and very helpful. When a I found a fault with my CD carriage they arranged a speedy collection, tested and confirmed the fault and shipped a replacement. They kept me up to date with developments and were a pleasure to do business with,
August 5, 2011
Unprompted review
great service excellent on postage
i was acturely put off after reading the bad review on this page but i decided no i will go for it. first i acturely phoned to check items where in stock and got a lot of help on the phone on the items i wanted and how they would sound(speakers) and all questions i had where answerd very well i acturely orderd after 3 and i still got my items next day cant get any better really. Have allready recommendid to all my mates and will definetly use again many many thanks.
January 20, 2011
Unprompted review
thank you
i ordered 4 items and recieved all 4 items ,very happy with the price (a saving of about 60%) delivery was also very quick, very happy with service,website easy to use.Will use company again.
January 9, 2011
Unprompted review
Terrible service
I bought some speakers from them, and after waiting almost a week after not receiving the speakers I decided to email them. They responded quickly, but to tell me that from the morning I emailed them they had stopped selling the speakers I bought.
I don't know why they didn't ship what they apparently had in stock at the time. Or why they didn't even bother to tell me, but they get a big thumbs down from me.
They tried to offer me an alternative, but they would only offer me downgrades to the product I initially purchased, and straight up refused for anything with a similar spec.
On the upside I did receive a full refund.
I'd avoid these people and buy elsewhere.
March 19, 2010
Unprompted review
Reply from Car Audio Direct
This does not sound at all how we do business, we always keep our customers informed at every step of the way by email and SMS and with the option of an immediate refund or alternative if any rare availability issues occur.
Sometimes manufacurers have issues with the supply of products but on these unusual occaisions we always try and work with the customer to find a suitable solution. The alternative chosen can be any product we sell with a simple price adjustment (up or down) depending on the choice.
Are you sure it was not another company with a very similar name that is (unfortunately) often confused with us?
If it was definitely Car Audio DIRECT we would like you to contact us with the order number so we can investigate the circumstances further.
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