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Rated 1 out of 5 stars

This company is from Valencia Spain. I bought a log burner for my house in Spain. In less than 11 months rust was evident. I emailed Carbel who said they would investigate and come back to me. They sa... See more

Rated 5 out of 5 stars

Hugely popular! We bought lots of Christmas presents for family in the UK from Carbel this year and everyone loved them! We bought a range of products, from face masks to salt lamps, and they were all... See more

Rated 2 out of 5 stars

I was very shocked and sad that Your plastic free item arrived in tons of plastic bubble wrap and a thick plastic envelope

Company replied

Rated 5 out of 5 stars

Got myself some soy candles and a pair of lovely coconut bowls - in love with them. It helps that it’s all eco-friendly too, love the selection of products and look forward to more thoughtfully made o... See more

Company details

  1. Decoration and Interior Design Store
  2. Rustic Furniture Store

Written by the company

Like any great love story, this starts when boy meets girl. Carlo's Italian heritage instilled a love of culture, craft and good food. Isobelle's British-Filipina upbringing instilled a love of design, nature and wellness. Together, in 2020 they began by curating a selection of everyday essentials dedicated to normalising a sustainable lifestyle. Channelling their fresh thinking and the belief that great designs affect how you feel, they personally hand-pick and qualify each and every product on their site - ensuring Carbel's commitment to eco-friendly, sustainably sourced products for young and conscious buyers.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

23 reviews

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1-star

No history of asking for reviews

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2.5

All reviews

(23)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is from Valencia Spain

This company is from Valencia Spain. I bought a log burner for my house in Spain. In less than 11 months rust was evident. I emailed Carbel who said they would investigate and come back to me. They said this could be as a result of humidity or cleaning products but as the fire had only been used 3 times and not required cleaning and as I also have a Dovre fire (20 years) which was unblemished, this could not be the case. Since my reply there has been absolutely nothing. I would avoid and use a Scandinavian or UK manufactured product.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great products and very effective…

Great products and very effective customer service, impressed! Isobelle goes out of her way to ensure the customer is satisfied. Love my new stylish bedside table lamps and for an initially damaged product a replacement was offered immediately. Happy customer here :-)

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Good stuff!

Got myself some soy candles and a pair of lovely coconut bowls - in love with them. It helps that it’s all eco-friendly too, love the selection of products and look forward to more thoughtfully made offerings to brighten my home life. Keep it up guys!

February 10, 2021
Unprompted review
Rated 5 out of 5 stars

The best!

Great products and great service!! Highly recommended and the best part is all 100% natural!! Thank you Carbel UK 😍😍😍 Love it!!

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer service

Recently bought my own flat and need some bedside tables. I searched the internet for minimalistic and affordable bedside tables and Carbel came up! Very impressed with the table! Really good quality and efficient customer service.

January 26, 2021
Unprompted review
Rated 2 out of 5 stars

I was very shocked and sad that Your…

I was very shocked and sad that Your plastic free item arrived in tons of plastic bubble wrap and a thick plastic envelope

December 29, 2020
Carbeluk logo

Reply from Carbeluk

Hello Alessandra,
Thank you for giving us your feedback.
We are sorry to disappoint you with the plastic packaging - we work extremely hard to ensure that all our packaging is plastic free and we do reflect this in most of our delivered products. Our aim in 2021 is to be completely plastic free as we are absolutely committed to reducing plastic waste.
I hope that we can rectify your shopping experience with us in the future.
Yours sincerely,
Isobelle

Rated 5 out of 5 stars

Hugely popular

Hugely popular! We bought lots of Christmas presents for family in the UK from Carbel this year and everyone loved them! We bought a range of products, from face masks to salt lamps, and they were all really high quality and beautifully presented. Highly recommended!

December 27, 2020
Rated 5 out of 5 stars

Great Website

My products came quickly and they were of great quality. Good value for money and good range of products.

November 27, 2020
Unprompted review
Rated 5 out of 5 stars

It was easy to navigate their website

It was easy to navigate their website. The check-out system is easy and quick. My orders arrived on time as specified in their website. Quick, easy and simple - these are the things you need nowadays.
I would highly recommend Carbel UK.

October 20, 2020
Rated 5 out of 5 stars

Fantastic products

Fantastic products!
I ordered few of them and They are all great and came perfectly in time.
I will definitely order more from them.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

LOVE it

Items as described, very good quality, great service and quick delivery! Highly recommend seller

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Clean, modern, new designs

Imaginative website with clean, modern, new designs. Nicely priced and immensely pleasing. Ordered, confirmed & delivered seamlessly. Really happy with my earthy, bohemian acquisitions that compliment & enhance a calm lifestyle. Simplicity is beauty!

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products, we are in love with our purchase,very excited to have this eco friendly product to decorate our new home.
We received a very fast delivery, excellent service and truly recommended.

August 1, 2020
Unprompted review

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