Carbon6 Reviews 

3,119
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

They were great once, but then just vanished, some people are actually waiting for repairs to be returned, others paid for items that never showed up, ZERO contact from anyone at the company, call the... See more

Rated 5 out of 5 stars

Want to be Unique and different these rings will set the bar and or above! Truly worthy of the expectation i had , beautiful designs, the faceted carbon is unique and everyone loves to see it, all d... See more

Rated 5 out of 5 stars

Delivered a purplue Halo ring (luminescent) to Spain in 14 days. Excelent client service though mail answering any and all questions I had regarding my ring. It came with a small UV light to test it... See more

Rated 5 out of 5 stars

I have been using a Carbon6 ring as my wedding band for about 7yrs now. I love how it feels on my finger and will never wear anything else. I'm actually ordering a second one in a different style just... See more

Company details

  1. Home & Garden

Information provided by various external sources

We're a Brooklyn, New York–based design company specializing in hand-crafted rings made of cutting-edge materials. All of our production is done in-house and we take pride in giving our customers the best experience possible.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.5

All reviews

(3,119)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best customer services ever

The best customer services ever! They contacted me within 24 hours after receiving my voice mail. They also went beyond their best to accommodate my need and have the rings ready for my special day.

September 15, 2022
Rated 5 out of 5 stars

Great ring

I purchased this ring as an "engagement" ring for my fiancé and he loved it. I was so happy I was able to surprise him with a ring of his own.

August 10, 2022
Rated 5 out of 5 stars

The Glow Collection is Stunning!

I had purchased the Radiance and Radiance Lume and my husband couldn't be more happy. We love our rings and my hubby prefers to wear it all the time. The glow lasts a long time and we love going places where we know it'll be glowing for hours. The customer service is fantastic and we will be back for more!

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

Carbon6 has been excellent when it comes to customer service. This isn't the first time I've ordered rings from them either. The first ring I bought from them years ago broke and they offered to replace it for me so their service goes beyond making the sale.

August 30, 2022
Rated 4 out of 5 stars

I bought the Circa ring

I bought the Circa ring. It's very nice. A little big on my finger. I don't want to go through the hassle of swapping it for a 9.5 instead of a 10. I wish it was a little wider of a ring, but it's certainly not thin like a ladies ring. I did order another ring since they're on sale currently.

August 8, 2022
Rated 1 out of 5 stars
Carbon6 logo

Reply from Carbon6

Hi Candice, I'm so sorry to hear that. It definitely should not have happened and of course we will replace it right away. I've sent a note to our customer service person to get you in the system for a replacement. She'll be reaching out to you ASAP. Thanks and so sorry again.

Rated 3 out of 5 stars

Rings was badass

Rings was badass! Quality is nice. Shipped pretty fast. No reply to emails or social media. If y’all need someone to run your social media hit me up. I went to college for it and could get thing flowing on there! Thanks for the unique ring. I love it!

July 30, 2022
Rated 5 out of 5 stars

I've been seeing ads for their glow…

I've been seeing ads for their glow rings for awhile, and while interesting I thought "eh, how long can they really glow for 20min?", and never went thru with the purchase. I finally bought the blue one a few weeks ago. Last night I woke up about 4am, and looked at my hand to see it was still glowing nearly 6hrs since I'd went to bed and turned out the lights. Was impressed.
Other than that, the fit and finish of the ring is nice, ordering and shipping was easy and fast. Will likely buy from carbon6 again.

July 30, 2022
Rated 5 out of 5 stars

Don't take your rings off!

I loved this ring, and it even came with one for my fiance for free. We both adore the glow!!! They are super light weight. You barely notice it's there.

We're getting married at burning man, and these were perfect! Unfortunately, I took it off at the Denver airport. I took it off to wash my hands...well, lesson learned about taking jewelry off.

July 12, 2022
Rated 5 out of 5 stars

LOVE Carbon6 rings!

LOVE Carbon6 rings!! My wife found these for us when we got married a few years back and we both LOVE our glow rings! They are the coolest thing ever and create some great conversations too! Pricing is also very reasonable! My wife and I each have 3 different rings!! THANK YOU Carbon6!!! & HAPPY BIRTHDAY TOO!!! :) Keep up the amazing work!!

July 6, 2022

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