Cardyard Reviews 

240
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I've been using Cardyard for a while, mostly for Amazon as it's one of the few ways of making a saving, but havent had a reason to write a review. On a recent transaction it turned out one of the... See more

Company replied

Rated 5 out of 5 stars

Used Cardyard for just over a year. Spent about £300 on vouchers, £60 (20%) of which were refunded due to bad actors selling used cards. Support is very active and on it with these issues, as long as... See more

Company replied

Rated 5 out of 5 stars

Customer since April 2022 I've placed just over 1200 orders for gift cards from different retailers here. The discounts are brilliant, and the customer service has been exceptional. Yes I get it, i... See more

Company replied

Rated 1 out of 5 stars

This morning, I uploaded 3 Xbox gift cards for son with a value of £25 each on them. I scratched the panel off and uploaded them. I received an email a few minutes later to say they had no balance... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

If you have a gift card you don't want, we'll buy it off you for cash. If you shop at a national retailer, you can save money by purchasing a discounted gift card from Cardyard - it's like free money.


Contact info

3.7

Average

TrustScore 3.5 out of 5

240 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(240)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Place, Would Recommend

Had a £50 Amazon Gift card as part of a gift but felt that it would have been better to swap for cash.

I came across Cardyard & at 1st wasn't keen on waiting for 2 weeks but had no other choice.

Had a bit of trouble due to my contact details but luckily I managed to get it all solved.

I would defiantly recommend this site

October 5, 2022
Unprompted review
Cardyard logo

Reply from Cardyard

I'm glad you were able to resolve the contact detail issue, and thanks for taking the time to leave a review and for your recommendation. Best wishes, Mike

Rated 5 out of 5 stars

Pleasantly surprised

Initially I was very nervous about using this service. Selling gift cards is a horrendously risky process as you never really have any proof of where your money has gone should things go awry. Overall I am extremely happy with Cardyard, they purchased my gift card at a fair price and paid me promptly once the quarantine period (a necessity for the buyers protection) had elapsed. Will definitely be using again, highly recommended for those unwanted gift cards.

September 28, 2022
Unprompted review
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Reply from Cardyard

I so pleased you persevered despite your concerns Craig. We can only exist if we look after people and the value on their gift cards, and we appreciate your understanding of the quarantine period. Thanks for your recommendation and we look forward to seeing you again soon on Cardyard.
Best wishes, Mike

Rated 5 out of 5 stars

Excellent service.

I had an unwanted Amazon voucher that I wanted to change for cash. I found this site and it was very straightforward to use. I just had a code, so they needed to go through some security checks before paying me – it all happened very smoothly and I was kept informed of progress at each stage. I recommend them highly and will certainly use them again.

September 22, 2022
Unprompted review
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Reply from Cardyard

Many thanks for taking the time to leave your review Mark. I'm glad to hear you had a good experience on Cardyard, and thanks for your recommendation. We look forward to seeing you on Cardyard again soon.
Kind regards, Mike

Rated 1 out of 5 stars

SHAM CARD, SHAM SITE

I purchased a 'all for one' restaurant card from this website. I went to use it in one of the restaurants and to my absolute embarrassment, it did not work. Not one, but THREE times it was swiped and did not work each time - i was given the receipts each time to show this. It simply would not go through. When i contacted cardyard, the manager Demi, very helpfully told me the card is valid with credit on, despite me sending the receipts all saying 'void', 'void', 'void'. She then stated that i would need to post it back to her - i would need to pay for this of course, they would re-advertise it to another poor unsuspecting soul who will once again endure the embarrassment of it not working, and once they've fooled another person, ONLY THEN, will they refund me the money, TWO WEEKS after it has been sold?! Absolutely SHOCKING customer services, expect nothing less of a sham website clearly.

July 25, 2022
Unprompted review
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Reply from Cardyard

We look forward to receiving your returned giftcard Sarah. Its important to understand we are separate from the retailer that issued the gift card, so we have to fund our service from our own activities.
Edit 22 Aug: Hi Sarah, it is nearly a month later and you still haven't returned the card but I see you have continued to make purchases from our website.

Rated 5 out of 5 stars

Purchase Was Smooth

Just purchased £35 worth of xbox gift cards. I was skeptical at first after seeing a few negative reviews but I signed up made the purchases. The first order was for a £10 code took 1 hour worked fine second order was for a £10 and a £15 code received them within 5 mins both worked great no hassle will purchase again

July 21, 2022
Unprompted review
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Reply from Cardyard

Thanks for your review Dan and for seeing through the purchase despite your reservations and I'm glad it all worked well for you. We look forward to seeing you on Cardyard again. Best wishes, Mike

Rated 1 out of 5 stars

Be very careful when buying gift cards…

Be very careful when buying gift cards from here. There are lots of scams, I purchased a £100 Amazon gift card from Cardyard to find out it had already been used. It then had to prove to Cardyard that I had not applied it to my account and not used it elsewhere. I had to get Amazon involved and fortunately for me it had been used a few days before I purchased it so they agreed to a refund after a lot of work proving it was a scam.

July 14, 2022
Unprompted review
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Reply from Cardyard

We provide an excellent service Chris. You raised an issue at 5.06pm, and were refunded by 2:15pm the next day, beating your own request for resolution in 24 hours. You had purchased a discount gift card from a member of the public who we were able to see was up to no good. We protected you, and refunded you, all within 5 business hours.
When you purchase discount gift cards from Cardyard, you benefit from cost savings, but that comes from a small risk the gift card won't work. We provide a service to mitigate that risk and many thousands of people come to us for those savings and work with us when there is a problem. You were unfortunate this time, but I see you have benefited from our service before without issue and saved money shopping with a discounted gift card.

Rated 5 out of 5 stars

Brilliant service

I had a Halfords vouchers over £150, I sold to CardYard for just a little less - I wasn't going to use it so was grateful for anything! Very wary at first, as new to this, but everything went perfect! The card was uploaded and sold within 3 weeks, the expected date did change as it didn't sell straightaway, but the funds went in my bank on the promised date! Will definitely use again if I ever have any unwanted/unsellable gift cards! Thank you

June 30, 2022
Unprompted review
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Reply from Cardyard

and thank you Laura for your review of Cardyard. I'm glad you came to our site to offload your unwanted gift card and good to hear it went smoothly. Best wishes, Mike

Rated 5 out of 5 stars

Good service

Sold a good number of unwanted giftcards and not had any issues so far! Highly recommend this service if you have any unwanted gift cards to sell, they have good rates for this kind of service and are very reliable.

June 4, 2022
Unprompted review
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Reply from Cardyard

Many thanks for taking the time to leave this review Ela, and thanks for recommending our service.
Best wishes, Mike

Rated 5 out of 5 stars

Good product, good service; pleasant experience

I've saved a lot of money using this discounted gift card service. Once in a while a gift card code is not valid. Most of my issues with invalid codes have been with Adidas cards, in which case you contact them over chat and they refund you without hassle. Once they even proactively messaged me to say 'hey, did you use this code yet?' - to ensure I got my money's worth. Turns out the code was indeed not valid, and they refunded my money promptly.
Overall a good product, good service and a pleasant experience. Look forward to buying more cards in future :)

May 26, 2022
Unprompted review
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Reply from Cardyard

Thanks very much for your review and I'm very glad you had a good experience with Cardyard and thanks for sharing it. Kind regards, Mike

Rated 5 out of 5 stars

Great concept and so easy to use

Great concept and so easy to use. Sold two cinema vouchers with so much ease. Slight problem with payment but totally my fault and resolved in a matter of minutes - amazing customer service experience. Looking forward to using Cardyard again.

May 13, 2022
Unprompted review
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Reply from Cardyard

Thanks so much for your review Tim, and we look forward to seeing you on Cardyard soon.
Best wishes, Mike

Rated 5 out of 5 stars

Essentially free money

Save a bit of money for absolutely minimal effort. Will certainly use this again!
Also the delivery process after purchasing was a few minutes (maybe even just seconds) into my inbox.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, I sold my unwanted voucher and received the payment without any issues

March 30, 2022
Unprompted review
Rated 1 out of 5 stars

Not Trustworthy

Sold a voucher to them and payment was due 2 weeks after sale. They bought the card and it says payment will be made on March 15th in my account. Well that's been and gone and no payment or contact from them at all and obviously my gift card has been spent. So basically this is just a scam

March 16, 2022
Unprompted review
Cardyard logo

Reply from Cardyard

This is not a scam. We pay thousands of people a month. We asked you for ID Reem, but you hadn't provided it. It's much easier if you contact us by chat or email rather than conducting business through Truspilot. This matter was resolved the same day and you received full payment for your gift card.

Rated 1 out of 5 stars

Amazon Voucher Fraud Vulnerability

This is my second time selling with Card Yard and unfortunately I was a victim of fraud using their service the second time round.

I listed a £50 Amazon voucher which was sold almost immediately. Unfortunately however, Card Yard contacted me once purchased stating the buyer reported the voucher as already redeemed. This was impossible as I had only scratched off and revealed the card number to list on Card Yard (nobody else had access to this information).

I challenged Card Yard on this stating that surely they had checked the balance of the card before selling on (as stated as one of their due diligence checks on their website), therefore proving the card was only redeemed after purchase. They responded they don’t carry this out for Amazon vouchers, as once redeemed you can’t sell them on (this makes you wonder why they allow the selling of Amazon vouchers in the first place when the seller is wide open to fraudulent purchases).

They claimed the buyer had sent them proof the card had not been redeemed against their account (presumably using a screenshot of the email used to purchase the card), equally they have no evidence to show the buyer hadn’t simply used the card elsewhere on another account, claimed it was redeemed and then asked for their money back.

There is literally nothing in place to stop buyers purchasing Amazon vouchers, redeeming them against a friend’s account, sending a screenshot of their own account (showing nothing has been redeemed) and then asking Card Yard for their money back - leaving you without your voucher or your money. I did raise this vulnerability with Card Yard and unsurprisingly they didn’t respond.

Card Yard were no help at all, and just said “contact Amazon”. Amazon won’t refund the money even if you still have the card, packaging etc. unless you have the original store receipt (but why would you if you have been gifted a voucher?) and in the interests of GDPR, will not disclose the email address it has been redeemed against.

So I’ve effectively lost £50 using Card Yard’s service, which I was drawn to in the hopes their platform was secure and had appropriate seller protection in place. Unfortunately however, in the instance of Amazon vouchers, there is no seller protection in place, and Card Yard are effectively relying on the goodwill of buyers to not redeem your card elsewhere and claiming it’s already used.

Therefore these vulnerabilities make it no safer than eBay, Gumtree etc. so don’t be fooled. Any fraudsters out there hoping to make easy, unchallenged money - this is it!

March 5, 2022
Unprompted review
Cardyard logo

Reply from Cardyard

This reviewer received full payment for their card. They left an identical review on reviews.co.uk and we responded in more detail on that platform.

Rated 5 out of 5 stars

Excellent

These guys are providing an excellent service. I was a little nervous about the process of selling vouchers but needn’t have been. The timelines were very clearly explained and payment was on time and as quoted. The rate offered I think is also very fair. I will definitely be using again.

January 31, 2022
Unprompted review
Rated 1 out of 5 stars

Utter waste of time

Just gone to check the credit to my account will be honoured 2 WEEKS after I sent my voucher in, there is a new statement with a new date ESTIMATE TIME OF SALE another 2 weeks...

So misleading, website is not clear at all that I will be waiting around for someone else to buy the voucher. Clearly if the voucher is still on the books then can't have very much traffic to the site in the firs place.

What a waste of time, dont even bother spending the time making your account, sending the voucher etc

January 26, 2022
Unprompted review
Cardyard logo

Reply from Cardyard

When you list a card on Cardyard, you are given estimates for how long on average it takes to sell the card, and how long the last card has been on sale. You cancelled the sale of your card within these timescales. What do you plan to do with the card now Abi?
We have tried contacting you Abi and would like to know how we can improve the website to make it easier to follow the information provided. We've made many improvements recently and we believe the information is consumable, but we always welcome feedback.

Rated 5 out of 5 stars

Excellent…sold a £250 E-card and…

Excellent…sold a £250 E-card and received the money £215 into my account a day early. Superb.

January 19, 2022
Unprompted review
Cardyard logo

Reply from Cardyard

Thanks for working with us to sell your e-card, and thanks for taking the time to leave a review. Best wishes, Mike

Rated 5 out of 5 stars

Great service

Received a gift card that I had no use for, thought I would try and sell it on card yard. I was a little nervous at doing so with the limited reviews online and the fact this was what I consider to be a considerable amount of money (£300).
After jumping through a few hoops, sending details, photos, photo id etc everything went perfectly smoothly. Money was in my account 2 weeks after they sell the voucher exactly as explained. Great company. Will be using again.

January 6, 2022
Unprompted review
Cardyard logo

Reply from Cardyard

I'm glad you overcame your concerns and trusted Cardyard to sell your gift card. Thanks for working with us to sell it, and I'm very please to hear you will be using us again.
Best wishes, Mike

Rated 1 out of 5 stars

4 Months and still not received money…

4 Months and still not received money for a redeemed Amazon voucher. Voucher was redeemed by the buyer and then Amazon closed buyers account before they could use it. How is this my problem! Now they say buyer can claim the value from Card yard and card yard claim it from me. I already lost £400 giving you my voucher without getting money for it and now you saying you will take £400 from me too over and above? This place is a joke! AVOID

December 22, 2021
Unprompted review
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Reply from Cardyard

We were able to resolve the issue with your gift card and you received full payment for it. Best wishes, Mike

Rated 5 out of 5 stars

Fully legit, cash takes a couple of weeks to get to your account

Had a few google play gift cards to get rid of, found card yard on google and was sceptical as you have to give them the card codes before you get the money.
Decided to test one as they seemed fairly legit given the reviews on here plus I found them on companies house.
Successfully sold the first and got the money in my paypal, sold the rest in one go and got all the money today.
They email you with updates so you're not just thinking some dodgy company has taken your money.

December 6, 2021
Unprompted review
Cardyard logo

Reply from Cardyard

Thank your for leaving your review Marco, and good to hear you overcame your scepticism to use our service and Cardyard worked well for you. Best wishes, Mike

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