Care Shop Reviews 24

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Purchased Ford Fiesta from Bristol branch. Jamie was very patient and took time to explain every facet of the car`s dash board as this was my first puchase for many years. The whole process was very e... See more

Rated 5 out of 5 stars

Bought the X2 BMW from car shop Doncaster . Ibby who helped our whole experience in picking the wright car for us was a great experience. Just like to thank Ibby and the whole team for making it stres... See more

Rated 5 out of 5 stars

Had a car off these guys today no fuss no drama Jack and Nathan in Warrington looked after me very well explained everything to me and were very patient no hard sell.

Rated 1 out of 5 stars

Left a £300 deposit and still waiting for a refund as they let me down its day 15 now. Still havnt received my money. There is no customer service. They don't keep you informed. Very unprofessional... See more

3.9

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience all round!

We visited the Catcliffe branch in Sheffield and I have to say they were great on all 3 visits. On our third visit we were handed to Billy who was very patient and very knowledgeable on the cars we were looking at and I really can’t fault his approach to sales at all. Then we were handed to Laura for the payment and finally Bridey who finalised the sale and handed us our new car on the same day. Billy also called us a couple of days later to see how we were getting on and could answer a few brief questions. In conclusion-sales, finance and after care top marks. We’ll definitely be recommending. Well done team! X

March 12, 2023
Unprompted review
Rated 5 out of 5 stars

buying car

I visited the Leighton Buzzard branch of Car Shop to collect a car that had been brought down from a showroom for me. I had the pleasure of dealing with Maahi who was patient with my questions and explaining the process, professional, personable and a pleasure to deal with. I must say that the whole experience from the initial enquiry to the buying the car was very good service. Even after buying the car, Maahi called me up to see if everything was ok and provided further advice on some questions I has. A great experience from start to finish

February 19, 2023
Unprompted review
Rated 3 out of 5 stars

poor communication

We bought some adult bibs from Complete Care Shop,which we are pleased with,however the packaging the come in states they can be Tumble Dried but the garment states not to Tumble Dry. I E-mailed them twice about the discrepancy,but they did not bother to reply!!!

Franjo

August 7, 2016
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look