Care UK Reviews 

142
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Numerous of reports made against a manger of the home Diane Leeming. Just gets brushed under the carpet. I have now persue with court action. Absolute disgusting. Knowing you have a manager running a... See more

Rated 5 out of 5 stars

Reliance Ambulance Team : Kassandra & Adrian would like to state our gratitude towards staff and all residents that made us feel so welcome when we dropped off a Patient, Lovely set up L... See more

Rated 1 out of 5 stars

AVOID AVOID AVOID This company only cares about making the most money. They have no care towards members of staff whatsoever Nevermind the residents!. Absolutely shocking management. Takes over mult... See more

Rated 1 out of 5 stars

My 94yr old mother who is nearing end of life with cancer and Alzheimer's and has been self funding her care at Durham gate care home spennymoor for 27 months. Her finances have almost gone and t... See more

Company replied

Company details

  1. Nursing Home
  2. Retirement Home

Information provided by various external sources

Care UK - care provider offering quality health care including Residential care &GP medical practice


Contact info

2.5

Poor

TrustScore 2.5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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2.5

All reviews

(142)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

First class 100%

This was the very first operation that I have ever had and as soon as you get to this treatment centre all you get is first class care from all the staff from when you get there to when you leave
Thank you so much

February 18, 2014
Unprompted review

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