CarFinance2U Reviews 

459
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Living 4 hours away from Auckland makes it difficult to deal with sellers, especially car dealers unless we are there face to face. Rome at CF2U made the whole process easy, from sourcing finance to... See more

Rated 1 out of 5 stars

There sales person Aaron was so rude and unprofessional! I wouldn’t trust this company, if there customer service isn’t great imagine what they might be selling! I’d happily go elsewhere

Rated 4 out of 5 stars

My request for finance was dealt with by Kobus. He's an excellent communicator making the process a breeze from start to finish! Everything was done electronically right down to signing the contract... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Many of our customers approach us because they have a less than perfect credit rating. Please don't be fearful if this applies to you as we are NZ's experts when it comes to getting difficult cases approved!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

459 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(459)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AWESOME!!

Thank you guys so much for allowing me to get a new vehicle. I was dealing with Jane who is super awesome. She would always call every 10 mins either reminding me about something that i had to do or just letting me know whats happening. Thank you so much for what you have done. Ill recommend car finance 2 u to anyone. Big smiles all around!

October 12, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome Company!

I was super impressed with Anna Barber, she was very efficient and determined to make sure i was successful in my application. I would highly recommend CarFinance2U for anyone looking for car loans. Very happy customer and look forward to continuing with using CarFinance2U. Well done!

October 12, 2016
Unprompted review
Rated 5 out of 5 stars

Great fast service

Very efficient fast and friendly service. They did update me when they said they would, they even helped me look for the type of vehicle I was looking for. Would recommend to all.

October 7, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service and OMG quick application process. I have nothing to complain about communication was super efficient and helpful. Thank you Simon for your exvellent communications and efficent service.

October 7, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

This was the easiest, stress free experience I've ever encountered with the best customer services ever. Everything was completed online and the emails/texts/phone calls were always helpful and friendly. I applied on Monday and picked up my new car the same week. Thank you so much for all your help and a huge heartfelt thanks to Rene Johnson for providing outstanding customer service throughout this process, you are definitely an asset to your company. Thanks again!

October 4, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent company

I was declined couple of times to get a car loan and finally found car finance 2u. The guy that I dealt with was very helpful throughout the process. I just got my new car and I'm very happy with it. I would recommend this company to anyone out there. Thanks guys.

September 30, 2016
Unprompted review
Rated 5 out of 5 stars

Smart Service

From the time I applied for my loan to the time I received my car, the staff were so friendly and helpful. They kept me in the loop through the whole process from start to finish. I would highly recommend purchasing a vehicle through these guys as I found the staff to be very helpful.

September 23, 2016
Unprompted review
Rated 5 out of 5 stars

Laura is a Star!

Laura was amazing! I needed the cars for my new business as my own car was written off and Laura helped make it all happen with great timing very little stress. Business as usual with 2 beautiful cars! Thank you Laura! You're definitely a star!

September 22, 2016
Unprompted review
Rated 5 out of 5 stars

Great full

One year ago laura from car finance 2 u helped me to get a loan for my car as my old car had had it she helped me get one quickly so I could get back to work. One year later I needed another loan and azlyn and laura helped me again such great customer service going the extra mile and keeping in contact after normal work hours but while azlyn was at home sick as well. I truly appreciate your girls help and the friendly nature. Highly recommend.

September 22, 2016
Unprompted review
Rated 5 out of 5 stars

Thank you Ihaka

AAA+ 5star service!!! Ihaka was exceptionally helpful and supportive throughout the whole process. I will recommend without hesitation. Thank you!!

September 18, 2016
Unprompted review
Rated 5 out of 5 stars

Happy - Thank you

I filled out the online forms at midnight and was contacted in the morning. Anna was very helpful and when I needed to ring in, other staff members were very friendly. I was given regular contact via email, text and calling. My application was successful within the week and Im very happy. Thank you.

September 14, 2016
Unprompted review
Rated 5 out of 5 stars

Thank you Ihaka

You have been extremely amazing. You have helped us so much and we are so grateful now things are easier for us and we are LOVING our new car. Thank you for really pushing through for us and for giving us a chance when no one else would. #cf2uarethebest

September 13, 2016
Unprompted review
Rated 5 out of 5 stars

Thank you laura

This will be the second time I have been through this company... my family has grown and needed a bigger car so laura helped us finance another car by trading in the first car we had it took no longer then a week for me to be in my new bigger cat.. thanks again laura your customer service was great.

September 13, 2016
Unprompted review
Rated 5 out of 5 stars

Simon you have been fantastic to deal with from day 1

I wasn't too sure if I would be so lucky to get a car loan. But from day 1 Simon remained possitive and so helpful. He was so patient with us while trying to find the perfect car.
Simon explained every step and followed through with emails and calls to check how we were going with our car hunting.
I would recommend this comapny to everyone I know. I will certainly be back for any car needs in the futre.
Thank you Simon, you have made my mum and I so pleased we will be back on the road again. 😊

September 2, 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look