Car hire Malaga Airport | CarGest Reviews 1,899

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and friendly service, highlighting the helpfulness of the staff. Many appreciate the quick and easy pick-up and drop-off processes, often noting the absence of pressure to purchase additional insurance. The quality of the vehicles is frequently mentioned, with many reviewers receiving clean, new, or upgraded cars. The convenient shuttle bus service to and from the airport is also a significant positive point for many. However, some customers have experienced minor inconveniences with the shuttle service, such as being dropped off at the pick-up point instead of departures, or finding the first shuttle bus full. A few people also noted issues with car features like windshield wipers, or a single instance where luggage was left in the car upon return.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Product

Reviewers highlight positive aspects of the product, consistently praising the quality and condition of the... See more

Location

Consumers find location to be positive, highlighting the convenience of pick-up and drop-off points near the... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent condition of the cars, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking 260007963: Booked through doyouspain and got a great price for an 11 day rent that was less than half what Avis wanted! Paid €100 for the fully comprehensive insurance which is a lot cheaper t... See more

Company replied

Rated 5 out of 5 stars

Good price,excellent communications. No messing around waiting .pickup from outside airport by mini bus and office is literally five mins away. Straight in ,car waiting,check details ,paperwork ect an... See more

Company replied

Rated 5 out of 5 stars

Rented 10 times a car at Malaga airport. Carrental with big names like A--- H---. Most of the time annoying side effects. Therefore happy with Cargest: very competent friendly and correct staff, quick... See more

Company replied

Rated 5 out of 5 stars

We’ve hired from Cargest many times now. They are a fraction more expensive than the likes of Firefly and Malagacar but what makes them different is the speed and efficiency of pick up without any ha... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Car hire company located in Malaga airport with more than 25 years of experience offering car rental service with very affordable prices and new vehicles. You can book online on our website quickly by comparing the cheapest rates and choosing the best cars. ✓ Large fleet of brand new cars ✓ Direct hire. We are not brokers ✓ Pay your booking on arrival ✓ Unlimited mileage on Premium Pack ✓ No credit card needed for rental ✓ No hard sell on your arrival ✓ 24 hour break-down assistance ✓ Free cancellation ✓ Free shuttle bus to the airport ✓ Best price guaranteed on website ✓ 2 hours courtesy"


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

For the 2nd time very good experience

For the second time we hired a car here. Ones we went to a other and that was a bad experience. So after that we hired at Carjet again. They have a fast and food service. What you hire is what you get and ALWAYSpay what you booked. So no extras payment for extra insurance the day you pick up the car or after.
Also when you call, they help you fast and even if you want to extent the hire period.
Fast ride from and to the airport where they stationed within 5 minutes.

December 18, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment, Venize.

We are delighted to hear that, for the second time, your experience with Cargest has been so positive and that you have decided to place your trust in us once again. We know how important it is to have a clear rental experience with no surprises, which is why we work to ensure that the vehicle you reserve is exactly the one you receive and that the final price is always the same as the one confirmed in the reservation, with no additional costs for insurance or extras.

We are also delighted that you appreciate the speed of our service, both in terms of our telephone support for extending the rental period and our airport transfers, as we strive to make the entire process convenient, smooth and efficient from the moment you pick up the vehicle until you return it.

We look forward to seeing you again!

Kind regards,
Cargest Team.

Rated 5 out of 5 stars

Another fantastic service

Another fantastic service, great car great service everything A1

December 18, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment.

We are delighted to hear that both the vehicle and the service you received met your expectations.

We hope to see you again soon!

Kind regards,
Cargest team

Rated 5 out of 5 stars

One of the best experiences

One of the best experiences. The car was very new, clean and full options, however I booked an economy small car. The check-in process was quick, simple and friendly. The shuttle works also fast and without any problems. All in all, the best and deserve more than 5 stars. Thanks for making nice experience for us.

January 8, 2026
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment.

It is a great satisfaction for the entire team to know that we have managed to offer you one of your best rental experiences. We are very pleased that you were completely satisfied with the vehicle assigned to you, as well as its cleanliness and equipment.

We are glad to hear that processes such as registration and courtesy transport were quick and friendly, and we are comforted to know that your visit to our offices was smooth and pleasant.

We sincerely appreciate your words and those ‘more than 5 stars’. Comments like yours motivate us to continue maintaining our quality standards at the highest level.

We hope to see you again!

Sincerely,
Cargest Team

Rated 5 out of 5 stars

Top Car Rental @ Malaga Airport

Fast and friendly shuttle service. Uncomplicated check in - check out. No hidden charges. Exzellent car. After getting ripped off at an other car rental at Malaga Airport (Thrifty Cars) before, we were glad to experience a very positive customer service at Cargest.

January 7, 2026
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Bedankt voor uw reactie.

We zijn erg blij te horen dat u, na een eerdere slechte ervaring, bij CarGest de eerlijke en professionele service heeft gevonden die u verdient.

We werken er dagelijks aan om processen zoals gratis vervoer en het uitchecken snel en vooral volledig transparant en zonder verborgen kosten te laten verlopen. We zijn erg blij te horen dat u ook tevreden was over het voertuig.

Wij danken u voor uw vertrouwen en hopen dat u bij al uw toekomstige bezoeken aan Málaga weer voor ons kiest.

Wij hopen u snel weer te zien!

Met vriendelijke groet,
Het team van Cargest.

Rated 5 out of 5 stars

Good experience

Perfectly organized, pickup and return easy and fast.

Highly appreciated the pre-registration.

January 3, 2026
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment.

We are very pleased to hear that your experience was positive and that you found everything to be perfectly organised.

Adhering to schedules and offering a quick and easy collection and return service is one of our priorities, and we are delighted to hear that the pre-registration process was helpful in speeding up the process for you.

We hope to see you again soon.
Cargest Team

Rated 5 out of 5 stars

Really nice and good, clean car!

We got a nice, extremely clean (which isn't always the case with car hire companies, we know by experience) young car, a Seat Ibiza. The staff (pick-up and return) was nice and since we had all insurances covered with the booking, the only thing they tried to advise us was a car with automatic transmission, which we didn't need. They also told us the navigation wasn't included and CarPlay wouldn't work unless we took a more expensive car but it actually did work, so our guess was right.

January 3, 2026
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment.

We are very pleased to hear that the Seat Ibiza we delivered to you was in perfect condition and that our team was friendly both when you picked it up and when you returned it.

Regarding what you mentioned about the equipment, our goal is always to advise you on the additional options available to improve your driving experience, but we always respect your decision and do not pressure you.

We are glad that you were ultimately able to enjoy all the car's features and that you had a positive experience with us.

We hope to see you again.
Cargest Team

Rated 4 out of 5 stars

Quick service upon arrival

Quick service upon arrival. Good, almost new cars. Shuttle bus to the airport, GREAT!! Excellent service when returning the car as well, hats off!

January 3, 2026
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your review.

We are delighted to hear that you enjoyed our prompt service upon arrival and that you liked our practically new vehicles. It is a pleasure to read that you found the airport transfer service and the attention you received during the return process to be excellent; our team strives every day to offer friendly and professional service.

We hope to see you again soon.
Cargest Team

Rated 5 out of 5 stars

We received a nice car

We received a nice car, but there was a strange sound. So we changed the car. As compensation we got an upgrade and the service was impeccable. Thanks very much!

December 27, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment.
We are glad to hear that, despite the initial inconvenience with the vehicle, we were able to offer you a quick solution that met your expectations. It is essential for us to react quickly and always offer the best possible service, so we are pleased to know that you were satisfied with the treatment and compensation.

We hope to see you again.
Cargest Team.

Rated 5 out of 5 stars

Friendly and helpful

At the airport (Malaga, Spain), at the pick up point, at the return point and the coachdrivers, all very friendy and helpful. Our compliments to the whole staff!!

December 29, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment.
We are delighted to hear that your experience at Malaga Airport was so positive and that you found the pick-up, drop-off and driver service to be friendly and helpful. We will pass on your compliments to the whole team.

We hope to see you again soon.
Cargest Team

Rated 5 out of 5 stars

Good experience…definitely recommend.

We rented from CarGest recently and can definitely recommend them. Courtesy transfer from airport took a few minutes and the car was ready. Dropping it off two weeks later was simple and we were at the airport within 15 minutes. Would use them again and can recommend to others.

December 27, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment.
We are delighted to hear that your experience with Cargest was so positive and that you appreciate the speed and smoothness of our service. We work hard every day to ensure that both the collection and return of vehicles are simple and efficient processes, so we are pleased to know that we have met your expectations.

We hope to see you again soon.
Cargest Team

Rated 5 out of 5 stars

Cargest is a great company

Cargest is a great company. I had a a great experience. I must say i never experienced so smooth and a quick service from anywhere in the world. Pick was so easy and they handed over car in less than 5 min and same for the return. 5 stars.

December 22, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment.

We are delighted to hear that you had a fantastic experience and that you found our collection and return service to be the fastest and smoothest you have ever experienced.

We are proud to know that the efficiency of the vehicle delivery, in less than 5 minutes, met your expectations and made your trip easier.

We hope to see you again soon.
Cargest Team

Rated 5 out of 5 stars

Good company to rent your car

Everything runs always very smoothly , is very easy to get en bring your car back. They have good prices , very good cars . Once came there via Sunny Cars , and since then i always reserve my car directly at Cargest . 2 options : cheap without all.risk insurance , 1 a bit more expensive with all risk insurance . And it works fine ,never a problem .

December 23, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you very much for your comment, Jos.

We are delighted to hear that you enjoyed your experience with us and that everything went as smoothly as ever. Honestly, it is a pleasure to read that you continue to place your trust in us.

We hope to see you again soon.

Kind regards,
CarGest Team

Rated 5 out of 5 stars

Good car

Good car, uncomplicated transaction, everything good

December 15, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment,

We're glad to hear that the car and the entire rental process were satisfactory and hassle-free. We strive to make your experience simple and comfortable from the start.

We look forward to serving you again.

Best regards.
Cargest Team

Rated 5 out of 5 stars

very neat and smooth help with pick up…

very neat and smooth help with pick up and return, chose an upgrade and got a very nice BMW X3

December 6, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your feedback,

We're delighted to hear that the pickup and return process was quick and easy, and that the upgrade allowed you to enjoy a BMW X3. It's our pleasure to offer comfortable and satisfying experiences, and we look forward to serving you again.

Best regards,
Car Gest Team

Rated 3 out of 5 stars

I did have a problem

I did have a problem, but it probably was my own fault for not really understanding what was required on the early morning return. Advice was thumb pointing over shoulder 200 metres down the road no mention of the different return name.
I did get it solved by returning to depot and asking, I followed up the directions given, and physically visited the what I thought was the other CarGest depot, it was a CarGest depot so I went in to ask, a very good job I did or I would have been stranded at 3 am with no idea how to return the car or get shuttle back to airport. That depot too was closed at that time in the morning. It turns out that the car needed to be returned to a depot 75 yards down the road called EASY PARK. At no time was this fact mentioned to me and after a 220 kilometre return visit to the original CarGest depot and my own instinct to actually go into both depots for instructions I give 3 stars because it was very economical and the car quality was excellent.
If I return I would use them again knowing exactly what’s involved in returning at early morning returns.

November 3, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment,

We appreciate you sharing your experience in such detail. We are glad to hear that you value the price and quality of the vehicle, although we regret the confusion that arose during the early morning return. We understand how complicated that moment can be, especially in the early hours of the morning, and we are sorry that the information was not clear enough. We have taken note of your comments so that we can improve our explanations and signage and avoid similar situations in the future.
We hope to see you again!

Cargest Team

Rated 4 out of 5 stars

The staff was extraordinary helpful

The staff was extraordinary helpful! We had flewn in with a dog in a travel crate and were allowed to let her out and travel with her on the shuttle bus to the car rental building. The car handover (beginning and end) was easy and quick. We only were a bit overdemanded with running the hyper modern display functions. Also the instructions for use in English (or German) would have been helpful.

December 12, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment,

We are delighted to hear that our team was able to help you and make it easier for you to travel with your pet, and that both the collection and delivery of the vehicle were quick and easy. We have taken note of your suggestion regarding instructions for use in other languages and adapting to the vehicle's most modern features, as this type of feedback helps us to continue improving our customers' experience.
See you soon!

Cargest Team

Rated 5 out of 5 stars

Seamless rental experience

The pick up process was super easy, as was drop off. The agents were all very friendly, very helpful and got the formalities done quickly

November 21, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment,

We are delighted to hear that both the collection and return of the vehicle were quick and easy for you. Our team works hard every day to provide friendly, helpful and efficient service, so we are very pleased that you felt this way.

We hope to see you again soon!
CarGest Team.

Rated 5 out of 5 stars

Overall very good service with friendly…

Overall very good service with friendly people

November 24, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment.
It is fantastic to hear that your experience was very good overall and that our team provided you with friendly service.

We hope to see you again!
Cargest Team.

Rated 5 out of 5 stars

Kind people

Kind people, easy to pick up and return the car. Very nice.

November 29, 2025
Unprompted review
Car hire Malaga Airport | CarGest logo

Reply from Car hire Malaga Airport | CarGest

Thank you for your comment.

We are delighted to hear that our team treated you so kindly and that the process of picking up and returning the car was so easy for you. That is our goal!

We hope to see you again soon.
CarGest Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look