CargoForce Reviews 251

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the delivery service, citing issues such as lost or damaged parcels, delays, and poor handling of their belongings. Several people reported that their items arrived wet, moldy, or broken, with some even mentioning that entire boxes were severely damaged or could not be located. There were also complaints about failed pick-ups and difficulties with tracking shipments. However, some customers also noted positive experiences with the company. A minority of people were satisfied with the speed of delivery and found the staff at the Wembley branch to be helpful and polite. These reviewers appreciated the secure packaging provided and the overall smooth process of their shipments, with some receiving their parcels earlier than expected and without damage.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised the speedy delivery,... See more

Product

Clients share ambiguous opinions on product condition upon arrival. Many reviewers report significant damage... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the excellent service, highlighting... See more

Staff

Users describe ambiguous interactions with staff. Many customers praise the staff for being helpful, polite,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had a real good experience. When I planned to move to india from UK I was little worried about transferring my luggage. I reached out to the cargo force customer representative who helped with expla... See more

Rated 4 out of 5 stars

Practical and clear website forms for booking. Proper notification at every step of door to door delivery. Extra packing at their side. Follow up post delivery by Raghib Sayyed.

Rated 4 out of 5 stars

I would say it 3.5 Packaging was good, reached well before time committed. However I’m quite disappointed with the way they weigh. I sent 6 boxes and all the boxes I weighed were at least 250 gms les... See more

Rated 1 out of 5 stars

attempted 3 collections!!! iwas outside my home 3 timess in the cold!!!! they have no way of contacting the driver or the parcel service!!! completely useless!! update as of jan 2026. do not use their... See more


Company details

Information provided by various external sources

We are a freight-forwarding company with an extensive network spread all over the globe. We specialize in low cost excess baggage, container shipping, air freight, sea freight, road freight to Europe, international shipping and everything else related to the cargo industry. Cargoforce has a base of agent networks spread all over the latitudes and longitudes of the planet. From all major airports to strategic sea-ports, the force is everywhere.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

251 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

just what I wanted

settled with this company after comparing other options. And now I can say I chose the right one. Good service and friendly staff. I strongly recommend this company

June 11, 2015
Unprompted review
Rated 5 out of 5 stars

My Cricket Case

Dear Fiends Cargo Force Great Shipping Company They Arranged Shipping From yours place and send around the world very safe and sound and you received over yours door step like i received my cricket case shipment in Pakistan at my Home.
Great Shipping Company They Give Customer complete satisfaction with great Services.

Best Regards

Tanveer Akhtar Pakistan

May 18, 2015
Unprompted review
Rated 5 out of 5 stars

First Class Service

What an amazing company Cargo Force is, a first class company who deliver your parcels/suitcase when they say that they will. Rafique is the most considerate, helpful and kind man in charge and I cannot thank him enough and his team.
I will definitely use his services and expertise again, in fact he managed to get my item delivered to Istanbul with a day to spare!!! This is a 5* star company and I cannot thank Rafique enough.
Well done team.

May 14, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant, very profecional

Booked a shipment on the 19 Feb from Mumbai, India - received in on the 23 Feb here at my business in the UK. Great service, accurate, professional with good communication. Ill use this business again and would recommend them to other businesses.

February 23, 2015
Unprompted review
Rated 5 out of 5 stars

beyond expectations

This is my first time i never had this service before
I am really happy to be a customer of this company
Reasonable price and outstanding service less than 24 hours my parcel was delivered to USA from LONDON
100% SERVICE

Thanks to mr Rafique Bandeli

November 15, 2014
Unprompted review
Rated 1 out of 5 stars

Very poor service, would not recommend.

They were very nice till the point they got my payment. Having promised that they would pick up the parcel from my address the next day, they delayed it by 5 days!!! Every time I called them they would have a new excuse or they would just say that the driver will come straight away but he never showed up. When my parcel finally arrived at its destination, despite assuring me that I had paid the amount in full for "door-to-door" service, their agent here demanded another 8 pounds to deliver the parcel at my address, which I ended up paying as my parcel had already been delayed for so long and I really needed all of this to end. So basically from start till the end, a very bad experience. Would not use it again and definitely not recommended, would rather pay a bit more for a professional, peace of mind service.

November 3, 2014
Unprompted review
Rated 3 out of 5 stars

Don't like the part about 3.5 % charge on debit and credit cards

All in all, they were pretty good but I didn't like the fact that I had to do bank transfer instead of direct credit or debit card as they charge an astronomical surcharge...

October 20, 2014
Unprompted review
CargoForce logo

Reply from CargoForce

Hi Shenila

Thanks for your valuable review

3.5% Charges are not our charges , its bank who charges if you are paying thru debit or credit card.if you pay bank to bank online or cash deposit into our bank account then the transactions is totally free .

Rated 1 out of 5 stars

Handeling is very poor all my delicate things were broken. Inv No N89012114

I sent cargo from UK to India. The processing was fine but the delvery was all broken. They do nto care for the parcel it was handeled so rough that all my goods were broken, torn as they repacked it not sure why and charged 30 pound for repacking. Even after repacking the things were spread in the box as if its garbage.
Very poor handeling.

October 8, 2014
Unprompted review
CargoForce logo

Reply from CargoForce

Hi Pratap Singh

Thank you for your valuable review!!!

AS you agreed our processing was fine and the delivery is all subject to customs checking and customs do check each and every items thoroughly if needed if they have something suspicious in mind and we have no authorize to intervene.
reg, packing cost : As per the customs rules the weight of each box/bag should not exceed more than 20-24 kgs and your weight of one the box was 30 kgs therefore we have to re packed it again thus the charges incurred for the packing of your over weight box.

Rated 1 out of 5 stars

unacceptable

It's a bad experience as there was lot of communication gap. Despite of asking phone no., Mr. Rafique never give me any no. to talk. My all bags were open, locks were missed. And the delivery person behaved badly.

September 23, 2014
Unprompted review
CargoForce logo

Reply from CargoForce

Hi Meenakshi

Thank you for your valuable review!!!

DTDC is our carrier and it is difficult to fetch the telephone number as DTDC being third party courier,DTDC being our sub contractor agent and above all we have delivered your parcel within 8-10 days as we promised also we provided tracking details and kept updated yourselves from our end,and regarding locks were missed and bags were opened as it is subject to customs checking and customs has full authority to check the contains of each and every box/bag for the inbound/ shipments
Delivery person was from DTDC company and we have lodge a complaint with them.

Rated 3 out of 5 stars

Good price and speedy delivery

i used CargoForce a while ago to deliver some large boxes to Australia. I used them after reading other reviews and because their price and delivery schedule was very good. My only complaint is that it took an awful lot of emails and phone calls to get questions answered and all information on packing, labelling and pick up was very vague. However Fed Ex collected the next day and parcels arrived at their destination very quickly, although no contact was made to arrange delivery and it was just very fortunate that some one was in! Original quote and help given by Rafique.

September 9, 2014
Unprompted review
Rated 5 out of 5 stars

excellent and trustworhty

CargoForce is very reliable, excellent in service and trustworthy service. Highly recommended.
I would like to thanks RAFIQUE from CargoForce who has made my shipment process very smooth.

September 3, 2014
Unprompted review
Rated 4 out of 5 stars

Excellent

Excellent service and on time delivery,
All baggages received in good condition and communication was very impressive

August 18, 2014
Unprompted review
Rated 5 out of 5 stars

Best price and service to match :-)

Packages were picked up from my house in England on Monday and arrived the following Monday to my house in India. Thanks Shoaib Ansari - you were extremely helpful. Would definitely use again.

July 11, 2014
Unprompted review
Rated 5 out of 5 stars

Had a good experience with Cargo force, would recommend my friends to use the same services.

Rafique from Cargo force has been very helpful and co-operative., looking at the short time scale I have given to him in which my cargo was booked, picked and delivered. He had followed up with me for any information i missed to supply. The best part was my goods were delivered safely as I packed. I would like to say a big Thanks to Rafique and Cargo force for their services and would recommend my friends and colleagues in glasgow to use your services for any shipment to INDIA.

June 28, 2014
Unprompted review
Rated 5 out of 5 stars

Best and low cost

I have sent a courier to USA Atlanta ,,,it has been delivered within 2 days...very fast service....planning to send again. Thank you so much.

June 22, 2014
Unprompted review

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