CARLTON BOARDING KENNELS LIMITED Reviews 9

uncaring.dont look after animals properly. arrogant. basket and blanket went missing as advised when dropped off do the dogs get water boarded as distressed? never going back again daisy had a cough was very thirsty and hungry when picked up.take care on long boardings of animals.

This woman followed me and abused me after her road rage incident! This isnt a review on her business but as she is the business owner, it reflects on her! She followed me for roughly 12 minutes until I pulled over to fill up and my car, she pulled next to me and insulted me and my driving! Im already a extremely nervous driver so her commenting on my driving the way she did (swearing) is appalling! As you can see she is known for aggrestion and I will be reporting her to the council for further investigation
P.S Seen on other reviews, this isnt her first rodeo!

To the horrible fat thing I seen today to collect are dog we have been treated very racist. All that you are is a piece of shit the one that white and crusty you are disgusting your face make me feel sick aka mardgrey
Ps you smell onions :)

My dog had really bad separation anxiety,They kept him in with them,I didn’t know any of this till my Daughter told me when I got home with him.I thought he hadn’t had the care properly.I was so wrong.They went above and beyond to care for him.took a while for him to trust me when I took him home.Hes back to his usual self now.He wasn’t left on his own in a kennel they had him all that time.Cant thank them enough.❤️

Under no circumstances leave your cat at these kennels. The owner is an arrogant and unfriendly, no care or attention shown to customers or more importantly the animals they are to care for. We left our cat there for 30 minutes after being so upset by the experience of leaving her there. We weren’t allowed to see the pen, weren’t allowed to leave her own bed, blankets and weren’t even asked what food she ate. On collecting her she was in a dark concrete prison like cell with no daylight, cowering in a corner. Absolutely shocking and disturbing. Do not even think about leaving a loved pet here,

I left my puppy here for three days and they were brilliant with him! I was anxious as it’s his first time, but they were so reassuring and kind. When I picked him up he didn’t even see me at first but was so happy to be with the guy ( owner of the kennels I think) who went to get him. When we got home he was tired but very happy and has settled straight back into his routine. Already got him booked in for his next break!!

Back in july i left my Dog for 1 week . My dog was not cared for properly . She was thin , dirty , matted and flinching when she came home . She also caught kennel cough. I wouldn't recommend !

Fantastic boarding kennels, my first experience, the business ran by a very caring man who put time in to my dog Eric and ensured he was comfortable which for any owner thats what you need peace of mind, your pet has been cared for while you're away, you can tell as on collection he was up beat, full of life, hes eaten well and been walked daily all shows in your pet, hes not distressed, lovely grounds around the kennel, massive 5 stars from me, thanks again for looking after Eric

I'm writing this because I really don't want anyone else to suffer the same as my dog has. I found myself in a position where, due to a work commitment, I had to leave my dog in a kennel for two and a half weeks. I looked around at several, visited them and decided that this kennel seemed to be fine. It had a large paddock for exercising and the kennel block I was shown at least seemed clean. I was promised photos of him while I was away but despite emailing, all I got was "he's fine" and no photographs. I rang before I was due to collect him and asked if he could be shampooed as we had a long car journey and he is a long haired dog. When I arrived to collect him I was asked to settle my bill before I could see him but I didn't worry because I wasn't expecting anything to be wrong. When I saw him he was subdued, very unlike him, and the hair on his tail had been cut right back. One of the girls said, "he's got an abscess you might need to get that looked at". He certainly did! He had a huge abscess on his anal gland the size of a ping pong ball and what can only be described as burns to his undercarriage. I'm guessing because he had been left to sit in a concrete kennel that hadn't been cleaned out. I drove straight to the nearest vet and was given antibiotics and a flea treatment. He spent most of the time in the back of the car with his nose pressed into the corner of his blanket. This was October 2017 and he has just had surgery to put an end to the recurrent infection and abscesses in December 2018. It took that long to control the infection enough for surgery to be possible. He was a clean, happy, healthy dog when I left him with no history of this sort of problem. I assume his tail hair was cut off because it was filthy and matted. I left details of his pet insurance with the kennel but they clearly either decided not to bother or they were unaware of the problem because he hadn't left his kennel for two and a half weeks. I suspect the latter. His bedding and comforter were "lost" and he was a very sick dog indeed when I collected him. Apart from the long term pain involved, it has cost thousands of pounds in drugs and surgery to put him right and he now, quite understandably, suffers severe separation anxiety. I'm not sure that will ever change. I believe that if you entrust your dog to a boarding kennel they have a duty of care. This was very clearly not the case. What has happened to my dog has happened and I know never to go near this kennel again. I sincerely hope I can prevent the same or similar happening to someone else.