Carolina Herrera - Dallas Store Reviews 5

TrustScore 4 out of 5

3.8

Highland Park Village 31, 75205 Dallas, Texas, US


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Company details

  1. Couture Store
  2. Cosmetics and Perfumes Supplier

Written by the company

Carolina Herrera New York is our luxury fashion and beauty house renowned for its fashion-forward collections and world-class couture atelier.


Contact info

  • Highland Park Village 31, 75205, Dallas, Texas, United States

3.8

Great

TrustScore 4 out of 5

5 reviews

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Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I bought Carolina Herrera's CH perfume…

I bought Carolina Herrera's CH perfume recently and I was very excited about the perfume, I had already tried it at the airport, but it was the biggest disappointment, I didn't smell anything, it didn't even last 5 minutes. I thought about it being fake, but I bought it directly from Carolina Herrera's website. I don't know if they changed the formula, but it doesn't smell like anything, only when you sneeze you can smell it, but it doesn't last 5 minutes on the body.

November 24, 2023
Unprompted review
Carolina Herrera - Dallas Store logo

Reply from Carolina Herrera - Dallas Store

Dear Ana Carolina,

We hope you are well.

Thank you for taking your time to share your feedback with us.

We can confirm that there was no change of formula in the perfume.

Please, do not hesitate to contact us at contact@carolinaherrera.com for further support on this matter.

On behalf of Carolina Herrera, we wish you a lovely day.

Your Carolina Herrera Team

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