The assistant wasn’t overpowering and gave us a while to gather our thoughts. When we were ready to ask questions etc, he was helpful and understanding, which put us at ease and made the decision proc... See more
Company replied
Location
Switch locationFairacres Retail Park, Marcham Road, OX14 1TP Abingdon, Oxfordshire, GB
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See what reviewers are saying
We arrived at the Abingdon shop 15 minutes before closing and didn't feel rushed to get out. Super helpful staff member, who also gave us a budget cost based on our information, which was a great hel... See more
Company replied
Thank you to a young gentleman called Mo at Carpetright Abingdon, I was greeted upon entering the building with a warm smile. Very helpful who talked me through the procedure from start to end! I was... See more
Company replied
Like being served by Victor Meldrew. Ok, selling carpet all day might be boring, but at least try and hide your utter disdain for clients. Also, we called back in 2 hours later to correct a measureme... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Fairacres Retail Park, Marcham Road, OX14 1TP, Abingdon, Oxfordshire, United Kingdom
4.7
Excellent
260 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Top Drswer
Contact with both the shop staff and the surveyor who came to measure up was excellent. Professional, knowledgeable, polite and efficient.
July 16, 2024
Reply from Carpetright Limited - Abingdon
Hi Tony,
Pleased to hear about the polite and professional service you have had.
Thank you for your review.
Regards
Dean
Outstanding customer service from Mo
Outstanding customer service from Mo, very polite and friendly. Highly recommended. Helped us to understand the difference in floorings to choose from. Fantastic range of products in the shop.
May 27, 2024
Unprompted review
Reply from Carpetright Limited - Abingdon
Hi Chloe,
Pleased to hear about the outstanding service you have had from Mo and the fantastic range you have found with us.
Thank you for your review.
Regards
Dean
Lovely experience
Ellie is such a lovely and knowledgeable person!She answered all the questions that we had and help us to understand what is best for us.
May 22, 2024
Unprompted review
Reply from Carpetright Limited - Abingdon
Hi,
Pleased to hear about the lovely and knowledgeable service you have had from Ellie.
Thank you for your review.
Regards
Dean
We placed an order at your Abingdon…
We placed an order at your Abingdon store with Ellie. She’s got such a lovely, pleasant personality. Really helpful and thorough. Made sure we we happy with our order. She’s an asset to Carpetright.
May 4, 2024
Reply from Carpetright Limited - Abingdon
Hi,
Pleased to hear how helpful Ellie was for you
Thank you for your review
Regards,
Amalia
Tracey and Ellie - Abingdon
Tracey and Ellie were both friendly and super helpful throughout. The buying process was made easy, from the home consultation to in store visit. Would recommend 😀
May 4, 2024
Reply from Carpetright Limited - Abingdon
Hi Ashley,
Pleased to hear how helpful Tracey and Ellie were for you
Thank you for your review and recommendation
Regards,
Amalia
Reply from Carpetright Limited - Abingdon
Hi Clifford,
I am sorry to hear about the experience you have had.
We will investigate to see what we can do.
Regards
Dean
Positive experience!…
Ellie in the Abingdon branch is highly professional and patient as I was very undecided. She is a credit to your company.
April 14, 2024
Reply from Carpetright Limited - Abingdon
Hi Valerie,
Pleased to hear about the positive experience you have had and how professional Ellie was for you.
Thank you for your review.
Regards
Dean
Great customer service from Ellie at…
Great customer service from Ellie at Abingdon and surveyor Tammy who couldn’t have been more helpful.
April 14, 2024
Reply from Carpetright Limited - Abingdon
Hi Patricia,
Pleased to hear about the great service you have had from Ellie and Tammy.
Thank you for your review.
Regards
Dean
Great service from store great products
April 9, 2024
Unprompted review
Reply from Carpetright Limited - Abingdon
Hi,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
We asked at least twice if a certain…
We asked at least twice if a certain size carpet would fit 2 rooms, gave size of rooms, was told definitely would fit, it did not, so now we have to buy another carpet
April 6, 2024
Reply from Carpetright Limited - Abingdon
Hi Sheryl,
I am sorry to hear about the delay with your order.
We will investigate to see what can be done.
Regards
Dean
Excellent customer service
Assisted by Ellie, she was extremely friendly and helpful. I really appreciated the time she took to go through everything with me
March 23, 2024
Reply from Carpetright Limited - Abingdon
Hi,
Pleased to hear about the excellent service you have had from Ellie.
Thank you for your review.
Regards
Dean
New Carpets for kids Rooms
Recently purchased carpet at Abingdon CarpetRight and was helped by Ellie who was amazingly helpful and supported us with our purchase. She has incredibly knowledgeable and helped us get the best deal tailored to our exact specifications - Five stars!!
April 3, 2024
Unprompted review
Reply from Carpetright Limited - Abingdon
Hi Rob,
Pleased to hear about the amazing service you have had from from Ellie.
Thank you for your review.
Regards
Dean
Very good job
Our fitter, Jazz and his assistant,did a very good job on my bathroom and toilet vinyl. Cleared up well, and were very polite.
March 28, 2024
Unprompted review
Reply from Carpetright Limited - Abingdon
Hi,
Pleased to hear about the good job Jazz and the team have done for you.
Thank you for your review.
Regards
Dean
Great help and very Good Communication
Great help and very Good Communication. Very Helpful totally professional.
March 24, 2024
Reply from Carpetright Limited - Abingdon
Hi Steven,
Pleased to hear about the great service and communication you have had from the team.
Thank you for your review.
Regards
Dean
Friendly and professional
Very friendly and helpful. Explained everything and helped me choose the right carpet for the room
March 11, 2024
Reply from Carpetright Limited - Abingdon
Hi Sally,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Thank you Ellie at Abingdon
Ellie at the Abingdon store was outstandingly helpful.. She has an excellent manner with customers and treated us very well, ensuring we purchased the rug that we wanted.
February 14, 2024
Unprompted review
Reply from Carpetright Limited - Abingdon
Hi Ann,
Pleased to hear about the helpful service you have had from Ellie.
Thank you for your review.
Regards
Dean
Great customer experience
Great customer experience, from the shop visit in Abingdon and friendly help and advice from Ibby, to the home visit yesterday with brilliant and knowledgable surveyor Aaron. They have both made us confident that the installation will go smoothly in a few weeks!
February 6, 2024
Reply from Carpetright Limited - Abingdon
Hi,
Pleased to hear about the great service you have had and how friendly Ibby and Aaron were for you.
Thank you for your review.
Regards
Dean
Great experience here
Great experience here, great staff a man called Riyaz helped me find the perfect carpet for my new home. I would recommend anyone who looking to buy a carpet from carpet right in Oxfordshire to go here, as you will not get the same experience anywhere else
January 23, 2024
Unprompted review
Reply from Carpetright Limited - Abingdon
Hi Jameel,
Pleased to hear about the great experience you have had from Riyaz.
Thank you for your review and recommendation.
Regards
Dean
Went into the store where I was met…
Went into the store where I was met with a asian man Great personality great attitude great sales guy keep up the good work guys in carpet right 👍
January 27, 2024
Unprompted review
Reply from Carpetright Limited - Abingdon
Hi Steven,
Pleased to hear how helpful our team were for you.
Thank you for your review.
Regards,
Amalia
Great service
January 24, 2024
Reply from Carpetright Limited - Abingdon
Hi Linda,
Pleased to hear about the great service that you received from our team
Thank you for your review.
Regards,
Amalia
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