The lady that helped us (sorry for got her name) was brilliant. She was knowledgeable, professional and friendly. Explained everything and made the whole experience simple and seamless. She's an absol... See more
Company replied
Location
Switch locationSt. Johns Centre, Rope Walk, MK42 0XE Bedford, Bedfordshire, GB
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See what reviewers are saying
Bedford store - Jay Jay and Rae were both very professional and helpful. The carpet fitter Diego did a really impressive job and took a lot of care with the fitting, would highly recommend him if you'... See more
Company replied
I brought my carpets through the Bedford store and the person I dealt with Jess has been absolutely fantastic. Jess has been very helpful all through the process. I can't recommend Jess highly enough.... See more
Company replied
Jess was so helpful when we came in looking for carpet for our living room, she spent more than the usual amount of time to make sure we got what we were looking for, and pulled strings to make the pr... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
St. Johns Centre, Rope Walk, MK42 0XE, Bedford, Bedfordshire, United Kingdom
4.7
Excellent
326 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
exciting the look at samples
measuring up was fun, the man from carpetright was very funny and loved cats, as we do.
very friendly and polite
July 19, 2024
Brilliant service under stressful and…
Brilliant service under stressful and very adverse conditions
Meena from Bedford Office awesome!!
July 19, 2024
Reply from Carpetright Limited - Bedford
Hi,
Pleased to hear about the brilliant service you have had from Meena.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Bedford
Hi Luigi,
Pleased to hear about the lovely service you have had.
Thank you for your review.
Regards
Dean
I was offered good and personal advice…
I was offered good and personal advice so I could make an informed decision.
July 8, 2024
Reply from Carpetright Limited - Bedford
Hi Robert,
Pleased to hear about the good and personal service you have had.
Thank you for your review.
Regards
Dean
The staff were very helpful
The staff were very helpful, very polite, and I purchased some flooring. Looking forward to it being laid. Thank you. 🤩
July 4, 2024
Reply from Carpetright Limited - Bedford
Hi Kirsty,
Pleased to hear about the helpful and polite service you have had.
Thank you for your review.
Regards
Dean
Excellent service
The lady that helped us (sorry for got her name) was brilliant. She was knowledgeable, professional and friendly. Explained everything and made the whole experience simple and seamless. She's an absolute credit to your company. Wouldn't hesitate to recommend to everyone.
June 26, 2024
Reply from Carpetright Limited - Bedford
Hi Deborah,
Pleased to hear about the excellent service you have had.
Thank you for your review and recommendation.
Regards
Dean
Bedford store
Bedford store - Jay Jay and Rae were both very professional and helpful. The carpet fitter Diego did a really impressive job and took a lot of care with the fitting, would highly recommend him if you're having carpet fitted in Bedford area.
June 22, 2024
Unprompted review
Reply from Carpetright Limited - Bedford
Hi Rachelle,
Pleased to hear about the helpful and professional service you have had from Jay Jay and Rae in store and the good job Diego has done for you.
Thank you for your review and recommendation.
Regards
Dean
Carpet right Bedford.
I brought my carpets through the Bedford store and the person I dealt with Jess has been absolutely fantastic. Jess has been very helpful all through the process. I can't recommend Jess highly enough. I wouldn't hesitate to recommend Capetright to other people.
June 15, 2024
Reply from Carpetright Limited - Bedford
Hi Ges,
Pleased to hear about the fantastic service you have had from Jess throughout the process.
Thank you for your review and recommendation.
Regards
Dean
Very good reception excellent staff…
Very good reception excellent staff very helpful. A very pleasant experience.
June 10, 2024
Reply from Carpetright Limited - Bedford
Hi Keith,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Bedford
Hi Steve,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Vinyl flooring
This is my second recent purchase of flooring, and I’ve found them friendly & informative about their products.
June 8, 2024
Reply from Carpetright Limited - Bedford
Hi Dave,
Pleased to hear about the friendly and informative service you have had from the team.
Thank you for your review.
Regards
Dean
JJ was very knowledgeable and helpful.
June 3, 2024
Reply from Carpetright Limited - Bedford
Hi Karen,
Pleased to hear about the helpful and knowledgeable service you have had from JJ.
Thank you for your review.
Regards
Dean
Rubbish
The Bedford store is awful, every time I go in I have a bad experience, the staff are rude and not accommodating. There’s a lack of communication, no one gets back to you. Will not be returning to this company.
June 3, 2024
Unprompted review
Reply from Carpetright Limited - Bedford
Hi Isabel,
I am sorry to hear about the experience you have had.
Please email the details and your order number to customer.service@carpetright.co.uk so we can investigate.
Regards
Dean
Measure service to shop
From the measuring service to the shop assistant/ manager it was all done very professionally.
May 28, 2024
Reply from Carpetright Limited - Bedford
Hello,
Thank you for your review. I am pleased to hear that our Bedford branch were able to assist you with your purchase.
Kind regards,
Abbie
Reply from Carpetright Limited - Bedford
Hi Angie,
Pleased to hear about the helpful and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
Good products and excellent fitting…
Good products and excellent fitting service. The branch were helpful with enquiries regarding the product and purchase process.
May 3, 2024
Reply from Carpetright Limited - Bedford
Hi Aldo,
Pleased to hear about the excellent service you have had and how helpful the team were for you.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Bedford
Hi Jane,
Pleased to hear how helpful and efficient our team were for you
Thank you for your review
Regards,
Amalia
Reply from Carpetright Limited - Bedford
Hi Howard,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Thank you to JJ for being very helpful
Thank you to JJ for being very helpful, knowledgeable and polite! Great service!
April 15, 2024
Unprompted review
Reply from Carpetright Limited - Bedford
Hi Sarah,
Pleased to hear about the helpful and knowledgeable service you have had from JJ.
Thank you for your review.
Regards
Dean
Meana
Meana, our Sales Lady was great. She understood our needs, and assured us our wishes would be carried out
April 12, 2024
Reply from Carpetright Limited - Bedford
Hi,
Pleased to hear how helpful Meana was for you
Thank you for your review
Regards,
Amalia
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