The fitter Mike was professional and friendly and really put in all the details. You would think he was doing up his own property. The after care and the information he provided will help us take good... See more
Company replied
Location
Switch locationBolton Gate Retail Park, 9-10 Round Hill Way, BL1 2SL Bolton, Greater Manchester, GB
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Although we have not yet had our delivery, the experienced in store at the hand of Karen was absolutely brilliant. Never did we feel pressured into buying anything, she listened to what we were look... See more
Company replied
Staff in the shop and fitters were very professional and helpful. Problem with system meaning we had payment problems didn’t hold things up and they tried their best to sort everything out.
Company replied
Overall, excellent experience from start to finish, from working with Darrell in the bolton store, who was very knowledgeable to Mike the fitter who takes his time and is meticulous. I can’t give eno... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Bolton Gate Retail Park, 9-10 Round Hill Way, BL1 2SL, Bolton, Greater Manchester, United Kingdom
4.8
Excellent
362 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
Very helpful assistant, guided me to the correct carpet for my requirements
July 12, 2024
Reply from Carpetright Limited - Bolton
Hi Nikki,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
The speed of service from Darryl was…
The speed of service from Darryl was great & the range of options excellent. Fab customer service.
July 7, 2024
Unprompted review
Reply from Carpetright Limited - Bolton
Hi Peter,
Pleased to hear about the excellent service you have had from Darryl and the good range you have found with us.
Thank you for your review.
Regards
Dean
Mike was a class act
The fitter Mike was professional and friendly and really put in all the details. You would think he was doing up his own property. The after care and the information he provided will help us take good care of the amazing flooring he’s installed. Carpetright supplied such good looking vinyl tiles and now our house looks awesome !
June 24, 2024
Unprompted review
Reply from Carpetright Limited - Bolton
Hi Paddy,
Pleased to hear about the friendly and professional service you have had from Paul.
Thank you for your review.
Regards
Dean
Appointment on time
Appointment on time. The employee was really friendly. Measured up and saved me some money
June 24, 2024
Reply from Carpetright Limited - Bolton
Hi Denise,
Pleased to hear about the friendly service you have had and the good deal with your order.
Thank you for your review.
Regards
Dean
Salesman in the showroom was very…
Salesman in the showroom was very helpful, patient and polite (unfortunately forgot his name), home visit arranged quickly and man who called very professional and courteous, gave 4 stars as do not like the fact that you have to pay the whole amount for the product before you have received it, should only have to pay maybe half the amount and the full amount once you have got it.
June 22, 2024
Reply from Carpetright Limited - Bolton
Hi Dinah,
Very pleased to hear about the helpful and patient service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Bolton
Hi Byron,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Good service and very helpful
June 8, 2024
Reply from Carpetright Limited - Bolton
Hi Liz,
Pleased to hear about the good service you have had from the team.
Thank you for your review.
Regards
Dean
Very positive experience and Daryl was…
Very positive experience and Daryl was very helpful with explaining the quality of carpets. Very friendly and enjoyable experience meeting Daryl.
June 8, 2024
Unprompted review
Reply from Carpetright Limited - Bolton
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Very positive experience
Overall, excellent experience from start to finish, from working with Darrell in the bolton store, who was very knowledgeable to Mike the fitter who takes his time and is meticulous. I can’t give enough positive praise to Mike for his attention to detail and his friendly and polite manner. He has put the rest of the laminate in my house to shame!
May 13, 2024
Unprompted review
Reply from Carpetright Limited - Bolton
Hi Kathryn,
Very pleased to hear about the positive experience you have had and how helpful Darrell and Mike were for you.
Thank you for your review.
Regards
Dean
Very kind and very lovely staff
Very kind and very lovely staff, super sweet and very lovely. Such a kind hearted man.
Super sorry I forgot his name.. tall man with blue eyes and blondish hair. We spoke about cats and how much his daughter loves cats and his trip to Sweden and Denmark.
If you read this, thank you for everything you was a lovely person to talk to. Sorry for forgetting your name :)
June 3, 2024
Unprompted review
Reply from Carpetright Limited - Bolton
Hi Sara,
Pleased to hear about the kind and lovely service you have had.
Thank you for your review.
Regards
Dean
Excellent service
May 30, 2024
Reply from Carpetright Limited - Bolton
Hello,
Thank you for your review. It is great to hear our Bolton branch was able to provide you with excellent service.
Kind regards,
Abbie
Excellent customer service in shop
Excellent customer service in shop, provided by knowledgeable salesman.
May 24, 2024
Reply from Carpetright Limited - Bolton
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Great customer service
Maqsood was extremely helpful when we were ordering vinyl floor for our bathroom.
May 18, 2024
Unprompted review
Reply from Carpetright Limited - Bolton
Hi Bradley,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Reply from Carpetright Limited - Bolton
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Helpful and not pushy
May 11, 2024
Reply from Carpetright Limited - Bolton
Hi Derrick,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
The attention to detail and…
The attention to detail and friendliness of the staff lduring our visit to purchase a new bed for my mother. We got the bed she needed. Thankyou. Clear explanations given for all our questions too.
May 1, 2024
Reply from Carpetright Limited - Bolton
Hi Michelle,
Very pleased to hear about the friendly service you have had and how clear the process was.
Thank you for your review.
Regards
Dean
Professional and efficient team.
Staff in the shop and fitters were very professional and helpful.
Problem with system meaning we had payment problems didn’t hold things up and they tried their best to sort everything out.
April 27, 2024
Reply from Carpetright Limited - Bolton
Hi Joanna,
Pleased to hear about the helpful and professional service you have had from the team.
Thank you for your review.
Regards
Dean
Excellent service-we always use these…
Excellent service-we always use these guys definitely recommend
May 5, 2024
Unprompted review
Reply from Carpetright Limited - Bolton
Hi Emma,
Pleased to hear about the excellent service you have had.
Thank you for your review and recommendation.
Regards
Dean
Reply from Carpetright Limited - Bolton
Hi,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
I staff helpful and gave us a good deal.
April 30, 2024
Reply from Carpetright Limited - Bolton
Hi,
Pleased to hear about the helpful service and good deal you have had.
Thank you for your review.
Regards
Dean
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