We've yet to have the flooring fitted, but we are very happy with the team at Carpetright, Chesterfield. Both staff members we have dealt with have been friendly, knowledgeable and professional. The... See more
Company replied
Location
Switch locationWheatbridge Road, S40 2AB Chesterfield, Derbyshire, GB
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One person only in store who had just started the job. Although he was learning the product and could not answer questions we asked, the person went to a more experienced person to find out the answer... See more
Company replied
It was very easy to book an appointment for measuring online. Andy contacted me by email before he arrived to make sure I knew he was coming and to ask a couple of questions about what I was looking f... See more
Company replied
We were made to feel very welcome from walking through the door. The store had been closed since the floods and has just re-opened this week after a full re-fit. The store is bright, airey and welcomi... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Wheatbridge Road, S40 2AB, Chesterfield, Derbyshire, United Kingdom
4.7
Excellent
288 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Positive Review
Positive Review – Tapi
Chesterfield
Huge thanks to Hannah and Troy!
I had no idea carpet door strips could be glued for safety, 😂
but now everything’s safe and neatly fitted.
Really appreciate you both taking the time to fix it so quickly – such a brilliant job!
Thank you so much
Lidy Gold 💯🙂🌟
February 5, 2026
Unprompted review
Great service
A very helpful,knowledgeable and friendly assistant who helped us through the process
July 1, 2024
Reply from Carpetright Limited - Chesterfield
Hi,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Your rep was very helpful in my…
Your rep was very helpful in my decision on which carpet I needed as I have dogs
June 22, 2024
Reply from Carpetright Limited - Chesterfield
Hi Susan,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Carpetright
The guy in the shop was very helpful . Listen to wot I wanted showed me wot I ask for .Was very helpful not pushy .I like the fact the fitting team will take up my old carpet and take It away as I'm partly disabled
June 22, 2024
Reply from Carpetright Limited - Chesterfield
Hi Geoff,
Pleased to hear about the helpful service you have had from the team.
Thank you for your review.
Regards
Dean
Very Friendly
Very Friendly, and professional service from the retail
outlet, and the employee that came to measure for the new carpet.
Always good , fast, efficient service from Carpetright.
June 19, 2024
Reply from Carpetright Limited - Chesterfield
Hi Linda,
Pleased to hear about the friendly and professional service you have had.
Thank you for your review.
Regards
Dean
Vinyl off the roll
Vinyl off the roll at very cheap price and the new store looks great.
June 11, 2024
Reply from Carpetright Limited - Chesterfield
Hi Lee,
Pleased to hear about the good price with your order and how happy you are with the vinyl.
Thank you for your review.
Regards
Dean
Helpful, polite and great value carpet
Had a great experience with Anna in the shop and Andy the measurer. Both were so helpful and made the whole process quick and efficient. Thanks so much.
May 11, 2024
Reply from Carpetright Limited - Chesterfield
Hi Victoria,
Pleased to hear about the great experience you have had from Anna and Andy.
Thank you for your review.
Regards
Dean
Good service all round.
Good service in the shop. Good prices on your carpets and plenty of choice. We not only got the price reduction on the carpet we chose we also got extra discount being offered on the day we ordered the carpet.
May 1, 2024
Reply from Carpetright Limited - Chesterfield
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Excellent staff at chesterfield
Very friendly and efficient staff. Anna was extremely helpful and informative with an excellent product knowledge.
May 13, 2024
Reply from Carpetright Limited - Chesterfield
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Amazing service when purchasing my…
Amazing service when purchasing my carpets and arranging fitting. Ian from the Chesterfield store was very friendly, helpful but yet professional.
May 15, 2024
Reply from Carpetright Limited - Chesterfield
Hi Katie,
Pleased to hear about the amazing service you have had from Ian.
Thank you for your review.
Regards
Dean
Very helpful member of staff in Anna
Very helpful member of staff in Anna , we were helped and all our queries were answered. Very positive experience ☺️
May 11, 2024
Reply from Carpetright Limited - Chesterfield
Hi Sue,
Very pleased to hear about the helpful service you have had from Anna.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Chesterfield
Hi Amanda,
Pleased to hear about the helpful and cheerful service you have had from Ian.
Thank you for your review.
Regards
Dean
Barbera from holloway road branch …
Barbera from holloway road branch london was very helpful. Mrs Anna Corazza.
May 8, 2024
Reply from Carpetright Limited - Chesterfield
Hi,
Pleased to hear how helpful Barbera was for you
Thank you for your review
Regards,
Amalia
A positive experience
Such a wide selection of carpets.Anna was pleasant and knowledgeable without being pushy. She organised measuring and fitting to our satisfaction, going out of her way to accommodate our needs - this made the whole process stress free.
May 5, 2024
Reply from Carpetright Limited - Chesterfield
Hi Brian,
Very pleased to hear about the positive experience you have had and how helpful Anna was for you.
Thank you for your review.
Regards
Dean
I haven’t even got my carpet yet and…
I haven’t even got my carpet yet and you want a review!! Up to now I haven’t had a good experience. Terrible customer service!!
I am due to have it fitted tomorrow May 9th and hoping all goes well. No idea what time 🕰️ yet, afternoon I think. I have a busy day today to try and move everything and get this carpet up. Bearing in mind I’m 72
May 1, 2024
Reply from Carpetright Limited - Chesterfield
Hi Janet,
I am sorry to hear about the experience you are having.
We will make sure you are contacted with an update.
Regards
Dean
Reply from Carpetright Limited - Chesterfield
Hi Sharon,
Pleased to hear about the great service you have had from Ian.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Chesterfield
Hi Sandra,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Great experience
April 12, 2024
Reply from Carpetright Limited - Chesterfield
Hi Silvia,
Pleased to hear about the great experience you have had.
Thank you for your review.
Regards
Dean
Excellent!!!!!
Tracey was so very helpful when we phoned to place our carpet and vinyl order. She processed our order, raised an invoice, emailed it to us and made our payment process very straightforward. Thank you Tracey for your efficiency and attention to detail.
April 15, 2024
Reply from Carpetright Limited - Chesterfield
Hi Pamela,
Pleased to hear about the helpful service you have had from Tracey.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Chesterfield
Hi Melanie,
Pleased to hear about the friendly and pleasant service you have had.
Thank you for your review.
Regards
Dean
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