Carpetright Limited - Crewe Reviews 206

Great sales guy at Crewe very professional and lovely.

Saw two members of staff on separate occasions, and both were helpful and polite. However, information provided by the manager regarding price proved to be inaccurate when we came to seal the deal. However, he somewhat redeemed himself by readily agreeing to price match when I suggested this.

The instore staff were chalk and cheese. One was incredibly helpful, helping me find the carpets that fit my specification and talking about the benefits of each one. The second staff member, who I asked to help me book a home measurement visit, said I could do it myself at home!

Jonathan was very helpful with the decision making process and very honest with how long things would take. We really appreciated this and would recommend the service to everyone

Terry’s knowledge and experience shone through and gave us confidence to make our decision to purchase from Carpet Right.

Excellent service from friendly sales advisor, Jamie who price matched quote from another branch

Very helpful service. Shown the different options for underlay. Clear information on pricing. Also able to book a fitter slot. Thank you

We found the staff member very helpful and polite.He gave us time to look around before we made our minds up.When we asked a question he answered to the best of his knowledge.Very pleased with the service so far.

Really friendly staff excellent recommendations
I will not go anywhere except Crewe for carpets and will recommend to friends
Better than the close location competition

Excellent service

Gentlemen that served was very helpful

Jonathan at carpetRight was polite, very helpful ,so it made for a plesant experience,at a stressful time of moveing home.Clive the man who mesured up ,was also helpful and polite.

Good advice and service prompt and polite .

Excellent service in the carpet shop and the carpet fitters were brilliant. Very pleased with the whole set up.

Really nice service. They found me a cost effective alternative for what I needed and the carpet fitters were on time and did a quick and clean job. They even used the hoover to tidy up!

The staff were very helpful and friendly, and were able to advise us in a confident manner when we asked any questions.

Great help from Jonathan in selecting carpet and vinyl products. Thanks

Jonathan was most helpful and knowledgable about the product we needed for our home. He went the extra mile to make us feel valued and did not overwhelm us with sales chatter. Indeed he was ever cognisant of the fact that we knew our home the best and that any final decision was ours. The price quoted was reasonable and we have utmost trust in the reliability and quality of Carpetright floor coverings provided, this being our usual stop over our last three homes. Jonathan is a credit to Carpetright and we have no hesitation in recommending him and the brand. Well done Jonathan for showing that the customer still comes first in your excellent retail skills and also a big thank you!

Yes, yes, but I had hope for a bigger discount as such as beening a loyal customer, but......my hopes has been shattered.