Carpetright Limited - Didcot Reviews 27

Excellent service in the store and from the assessor who came out to measure up and make the final arrangements

Friendly, knowledgeable and helpful staff to help us chose the right carpets and a quick measurement appointment.

Very happy with the service provided by Ibby his knowledge was fantastic which made it very easy to purchase the right flooring for my self.

I Would definitely recommend!

We spent a fortune on carpets from Carpetright but were told it would definitely not be in stock until 11th November and delivery date for immediate delivery would be arranged on that day as long as we were happy to pay £30.00 cash. They then called on 3rd November to say the carpet was now already in warehouse. I hav ebeen trying ever since then to contact them to arrange a delivery date but despite six attempts at calling and leaving three voice messages they will not return call or arrange a date. If they refuse to talk to us we will not have the carpets delivered in time for the fitters despite three weeks' notice. Carpetright are very happy to take your money in advance but rest of service is appalling.

Great service by your staff member ibby was very helpful with difference in the carpet and we manged to find something I wanted to order

No genuine interest in us just sales patter .
Seemed distracted.

I was served immediately, by a well mannered young man. He was well informed, patient and polite.

Shanice was an amazing young girl
Helped me choose carpet my £84 yr old brother in law could afford
Highly recommended

I visited the branch in Didcot. The guy who served me I can’t remember his name now but he was excellent! Possibly Richmond? He made sure he communicated with me and even got the measuring done the same day! You have certainly gained a loyal customer until he’s there :)

Really helpful staff member; made it a very easy experience

The staff I dealt with in carpet right were always pleasant helpful and informative if you had a query they always answered honestly I would thoroughly recommend them .

Knew what I wanted and team were great, very quick and easy and where happy for me to measure again and confirm on a phone call!

Good clear info from the salesman who was covering for illness with no pressure for extra's. Good price and extra discount always helps. Lets see whether it arrives on time!

From the store service to the estimator coming to measure, the service was very courteous, friendly and professional.

Happy with purchase and sales person pleasant and professional

Very easy process, helpful advice, measuring was quick and professional and not a long wait for fitting.

Excellent customer service in Didcot
Very friendly and helpful

The person I saw on Saturday was very helpful and dealt with my enquiry promptly and in a friendly way. Sorry I don't know her name.

Excellent service from the team at Carpetright Didcot. The staff couldn't have been better, professional with good customer service. Would certainly use again.

From outset, excellent advice re choosing carpets and vinyls. Friendly and knowledgeable staff, who actually want to help. Excellent communication on after sales.