Great carpet amd fantastic customer service. The girl that dealt with us was completely on the ball and helped us pick our carpet in under 5 mins. I'm actually going back with my friend this week as i... See more
Company replied
Location
Switch location6 Saint James Retail Park, Glasgow Road, G82 1RB Dumbarton, Dunbartonshire, GB
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See what reviewers are saying
I was looking for a new carpet and wasn’t to sure what I needed. I dealt with Annette and she was extremely helpful in advising what was the right one for me, she pulled out so many samples for me to... See more
Company replied
I'm a contractor and do a lot of home renovations, I visited carpetright in dumbarton and the service I received from the staff ( Joan and Simon in particular) was second to none, very professional a... See more
Company replied
Very pleasant experience at Carpetright Dumbarton! Michael was great to deal with, very patient as we were back and forth with room sizes and move in dates. Regularly told by friends and family tha... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
6 Saint James Retail Park, Glasgow Road, G82 1RB, Dumbarton, Dunbartonshire, United Kingdom
4.9
Excellent
407 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
The carpet to a while to arrive, everything else was excellent. Good customer service.
July 17, 2024
Reply from Carpetright Limited - Dumbarton
Hi Bryn,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Great carpet and fantastic customer…
Great carpet amd fantastic customer service. The girl that dealt with us was completely on the ball and helped us pick our carpet in under 5 mins. I'm actually going back with my friend this week as it was a great experience. Very happy
July 10, 2024
Reply from Carpetright Limited - Dumbarton
Hi Louise,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Dumbarton
Hi Chloe,
Pleased to hear about the great advice you have had from the team.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Dumbarton
Hi Frances,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
In shop service was clear and…
In shop service was clear and informative ...measuring service friendly,helpful and did exactly as we required
July 2, 2024
Reply from Carpetright Limited - Dumbarton
Hi James,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Dumbarton
Hi,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
I was enquiring about purchasing carpet…
I was enquiring about purchasing carpet tiles for my sons music room and Martin was extremely helpful in advising me and he was friendly
July 2, 2024
Reply from Carpetright Limited - Dumbarton
Hi Chris,
Pleased to hear about the helpful and friendly service you have had form Martin.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Dumbarton
Hi Lawrence,
Pleased to hear about the overall experience you have had.
Thank you for your review.
Regards
Dean
Dumbarton store - excellent customer service
Dumbarton store.
Annette helped us choose carpets and some vinyl for our home. Knew all the products really really well and was able to pick out just what we wanted without being pushy.
Thanks Annette!
June 28, 2024
Reply from Carpetright Limited - Dumbarton
Hi Anne,
Pleased to hear about the excellent service you have had and how helpful Annette was for you.
Thank you for your review.
Regards
Dean
Excellent service both in the shop and…
Excellent service both in the shop and at home when measuring up.
June 27, 2024
Reply from Carpetright Limited - Dumbarton
Hi Chris,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Dumbarton
Hi Tracy,
Pleased to hear about the good experience you have had and how helpful the team were for you.
Thank you for your review.
Regards
Dean
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Great range of choices.
June 15, 2024
Reply from Carpetright Limited - Dumbarton
Hi,
Pleased to hear about the friendly and knowledgeable service you have had and the great range you have found with us.
Thank you for your review.
Regards
Dean
Claire in Dumbarton branch was helpful…
Claire in Dumbarton branch was helpful and informative. Lots of dates to choose from for fitting. Everyone was punctual . Carpet fitters were so inclusive . Explaining what they had done ect
June 16, 2024
Reply from Carpetright Limited - Dumbarton
Hi Catherine,
Pleased to hear about the helpful and informative service you have had from Claire and the fitters.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Dumbarton
Hi Angela,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
The staff were very helpful and…
The staff were very helpful and friendly the girl that served us knew her job well
June 10, 2024
Reply from Carpetright Limited - Dumbarton
Hi George,
Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean
Slick and helpful
Slick, very helpful indeed. Showed us exactly what we wanted still with a superb choice
June 7, 2024
Reply from Carpetright Limited - Dumbarton
Hi,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Great help and service from Claire at…
Great help and service from Claire at Dumbarton
Couldn’t do enough to help
June 1, 2024
Reply from Carpetright Limited - Dumbarton
Hi Justine,
Pleased to hear about the helpful service you have had from Claire.
Thank you for your review.
Regards
Dean
Jane at the Dumbarton shop was so sweet…
Jane at the Dumbarton shop was so sweet and helpful with dealing with me and my anxiety and the fitter was lovely too. My carpets and linoleum are being laid tomorrow and I'm so excited.
May 27, 2024
Reply from Carpetright Limited - Dumbarton
Hello,
Thank you for your review. It is great to hear Jane from our Dumbarton branch was able to help you with your purchase.
Kind regards,
Abbie
Assistant was very knowledgeable
Assistant was very knowledgeable, friendly and efficient.
May 20, 2024
Reply from Carpetright Limited - Dumbarton
Hi,
Pleased to hear about the friendly and efficient service you have had.
Thank you for your review.
Regards
Dean
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