I found what I was looking for & bought it with no fuss. It is yet to be delivered. I was slightly irritated that there may be a 2 week wait for delivery & fitting. Once his attention had been caught... See more
Company replied
Location
Switch location5 Dumfries Retail Park, Glasgow Road, DG2 0NU Dumfries, Dumfries, GB
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See what reviewers are saying
I had a vinyl floor laid by the ‘finest fitter in Dumfries and Galloway’, so says the Postman who saw Mr Lennox’s van outside, and I can only corroborate that! Punctual, clean, professional, going the... See more
Company replied
Choosing a carpet for our bedroom was made easy for us by the helpfulness and patience of Scott. We are very indecisive and Scott could not have been more helpful when we also had some time restraint... See more
Company replied
Local store didn't have a huge selection so ordered online samples at no cost for 4. Chose my preference at home, rep came to my home and measured up, date set very quickly for flooring to be laid.... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
5 Dumfries Retail Park, Glasgow Road, DG2 0NU, Dumfries, Dumfries, United Kingdom
4.8
Excellent
152 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Gordon in Dumfries…
Great service from Gordon in Dumfries store
June 12, 2025
Unprompted review
Martín was extremely helpful
Martín was extremely helpful, knowledgeable and efficient. It was quick and easy to order, arrange and pay over the phone. No complaints at all.
July 9, 2024
Reply from Carpetright Limited - Dumfries
Hi Fiona,
Pleased to hear about the helpful and efficient service you have had from Martin.
Thank you for your review.
Regards
Dean
Another great visit
Another great visit - lovely accommodating staff and helpful advice got everything sorted so quickly.
June 8, 2024
Reply from Carpetright Limited - Dumfries
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Great service looking forward to having…
Great service looking forward to having the carpet fitted however the staff at the dumfries office .. “liam” helped me with my order and was extremely helpful and understanding i can only praise his customer service Thank you so much
June 5, 2024
Reply from Carpetright Limited - Dumfries
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Welcoming representative who helped us…
Welcoming representative who helped us find exactly what we want. Would highly recommend to friends and family.
June 3, 2024
Reply from Carpetright Limited - Dumfries
Hi Megan,
Pleased to hear about the helpful service you have had.
Thank you for your review and recommendation.
Regards
Dean
Really easy to place order for specific…
Really easy to place order for specific product.
May 28, 2024
Reply from Carpetright Limited - Dumfries
Hello,
Thank you for your review. I am happy to hear our Dumfries store were able to make your experience with us easy.
Kind regards,
Abbie
Reply from Carpetright Limited - Dumfries
Hello Karen,
Thank you for your review. I am pleased to here our Dumfries store were able to assist you with your purchase.
Kind regards,
Abbie
Amazing staff and service
Couldn't have been more helpful and gave me all the info and answers I needed I look forward to my new flooring
May 15, 2024
Reply from Carpetright Limited - Dumfries
Hi Kealy,
Pleased to hear about the amazing service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Dumfries
Hi Martin,
Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Dumfries
Hi Ian,
Pleased to hear about the superb service you have had.
Thank you for your review.
Regards
Dean
Dumphries store.
Gordon in Dumphries was very helpful when we were making our choices and had great advice.
May 4, 2024
Reply from Carpetright Limited - Dumfries
Hi Stephanie
Pleased to hear how helpful Gordon was for you
Thank you for your review
Regards,
Amalia
All good fitters very good
March 20, 2024
Reply from Carpetright Limited - Dumfries
Hi Brian,
Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean
Excellent help in every way from the…
Excellent help in every way from the team especially Gordon.
April 11, 2024
Reply from Carpetright Limited - Dumfries
Hi Leonard,
Pleased to hear about the excellent service you have had from Gordon and the team.
Thank you for your review.
Regards
Dean
We visited today to look for a new bed
We visited today to look for a new bed. Upon arrival in the store, we were welcomed with a warm greeting, and advised if we need help “to give us a shout”
We particularly liked that we were left alone to browse in peace, and didn’t feel pressured. When we were ready, we were helped by Hazel, who was friendly, helpful, and knowledgeable. We’d definitely recommend this store.
April 7, 2024
Unprompted review
Reply from Carpetright Limited - Dumfries
Hi David,
Pleased to hear about the experience you have had and how helpful and friendly Hazel was for you.
Thank you for your review.
Regards
Dean
Very satisfied customer
Excellent, efficient and helpful customer service was provided by Gordon
April 3, 2024
Reply from Carpetright Limited - Dumfries
Hi James,
Pleased to hear about the excellent service you have had from Gordon.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Dumfries
Hi Debbie,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
Carpetright did what they promised and…
Carpetright did what they promised and we now have a lovely new carpet, expertly fitted and delivered bang on time. Thank you.
March 23, 2024
Reply from Carpetright Limited - Dumfries
Hi,
pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
Friendly customer service
March 18, 2024
Reply from Carpetright Limited - Dumfries
Hi Wilma,
Pleased to hear about the friendly service you have had.
Thank you for your review.
Regards
Dean
Very helpful and informative spent time…
Very helpful and informative spent time helping us make the right decision.
March 1, 2024
Reply from Carpetright Limited - Dumfries
Hi Elaine,
Pleased to hear how helpful and informative our team were for you
Thank you for your review.
Regards,
Amalia
Great service
Friendly and helpful staff. Well laid out shop. I was able to get exactly what I wanted/needed and will be returning to do my living room next.
February 27, 2024
Reply from Carpetright Limited - Dumfries
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
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