Carpetright Limited - Dunstable Reviews 326

TrustScore 4.5 out of 5

4.6

Dunstable Retal Park, Luton Road, LU5 4JN Dunstable, Bedfordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Went into Carpetright at our local store in Dunstable and the guy who helped us was so helpful and sorted us out really quickly. We were given a price and a date for fitting together with a same... See more

Company replied

Rated 5 out of 5 stars

This review is all about Addy at the Dunstable branch. After 6 weeks trying to resolve an issue via emails to the head office I rang the local branch. Addy took ownership of my issues. He listen and w... See more

Company replied

Rated 5 out of 5 stars

Super helpful and speedy process! Wayne updated our quote and helped find the perfect solution for us! Mohammed fitted the carpets within days of order which exceeded our original expectation. Can’t... See more

Company replied

Rated 5 out of 5 stars

The In Home Consultant who visited us was very knowledgeable, friendly and honest. He was helpful and responsive, following up on our quotation and getting this processed through the store -which wasn... See more

Company replied


Company details

  1. Flooring Contractor
  2. Bedroom Furniture Store
  3. Carpet Store
  4. Flooring Store
  5. Furniture Store
  6. Interior Designer

Written by the company

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Contact info

  • Dunstable Retal Park, Luton Road, LU5 4JN, Dunstable, Bedfordshire, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

326 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

BEDBUGS!!!

Writing on behalf of my father to is an OAP - He bought a bed frame along with a mattress which cost roughly around £1000 in total for it to be absolutely infested with bedbugs!! Have contacted them and no response whatsoever, I am now having to get pest control out to my home as it has spread throughout the whole house. Would not recommend carpet right at all.

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Bathroom flooring…

In view of press reports...they explained everything took our order and said we would pay when collected .....as the only floor covering we found that we liked we were happy

July 16, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi Joan,

Pleased to hear about the experience you have had.
Thank you for your review.
Regards
Dean

Rated 4 out of 5 stars

Good Value and helpful service

The shop staff were knowledgable, informative, polite and very helpful.
The carpet fitters were also polite and did a very good quality and efficient job.
Prices are very good too.
There was one issue with the scheduling of the fitting dates but they were easily able to rectify this to my satisfaction.

June 17, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi Damion,

Pleased to hear about the helpful and knowledgeable service you have had and the good value with your order.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Purchasing Bedroom Carpet

Received so much help from Liz at Carpetright which made it a very quick and easy experience when purchasing my bedroom carpet.

June 29, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi,

Pleased to hear about the quick and easy process you have found with us and how helpful Liz was.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Excellent service and expert advice

Excellent service and expert advice, honest and trustworthy, was served by Wayne.

June 29, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi Osman,

Pleased to hear about the excellent service you have had from Wayne.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Great servoce

Liz
She was so helpful. Took time to break down the quote for me and was really patient and helpful

June 25, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi,

Pleased to hear about the great service you have had from Liz.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Very helpful and knowledgeable

I recently ordered some vinyl for a garage conversion, Elizabeth was very knowledgeable and helpful, I have purchased from you before and as I had spoken to her before and bought a stair carpet I wanted her help again. Thank you.

June 19, 2024
Unprompted review
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi Emily,

Pleased to hear about the helpful and knowledgeable service you have had from Elizabeth.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Excellent service from Liz and her…

Excellent service from Liz and her colleagues at the Dunstable branch extremely helpful. Looking forward to my new carpets being fitted.

June 15, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi Barbara,

Pleased to hear about the excellent service you have had from Liz.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Quick excellent service,went to the…

Quick excellent service,went to the shop 10min and all was done

June 9, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi Hannah,

Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Having previously always bought carpets…

Having previously always bought carpets from carpet right I was very glad to have found their new store in Dunstable the manager and staff were extremely helpful and friendly and I was very happy to purchase the carpet I required.

May 27, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hello,

Thank you for your review. I am pleased to hear our Dunstable branch were able to assist you with your purchase whilst providing you with a helpful and friendly service.

Kind regards,
Abbie

Rated 5 out of 5 stars

The gentleman was very helpful at…

The gentleman was very helpful at dunstable branch received great service

May 21, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia

Rated 5 out of 5 stars

Professional and knowledgeable

Visited Dunstable store and met with Rob, who was very knowledgeable about the products in the store. He was very professional and polite, and was able to answer all the questions. Will definitely recommend and visit again to purchase for the rest of the rooms.

May 20, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi,

Pleased to hear about the professional and knowledgeable service you have had from Rob.
Thank you for your review and recommendation.
Regards
Dean

Rated 5 out of 5 stars

A Very Happy Customer

The Lady Assistant was very helpful, my son couldn't take the carpet in one go, so the rest was stored in the
shop until we could collect,we bought carpet for two
rooms.I am pleased with the quality of the carpet,
visitors say how nice it looks.
Sorry it has taken so long to answer.
From P. J. Lardner ( Mrs )

July 31, 2023
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi Pat,

Pleased to hear about the helpful service you have had throughout the process.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Carpetright provided a seamless…

Carpetright provided a seamless purchasing experience, and Wayne's customer service from the Dunstable store was exceptional. He was knowledgeable, helpful, and made sure all my questions were answered. Highly recommend!

May 11, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi Andrew,

Pleased to hear about the exceptional service you have had from Wayne.
Thank you for your review and recommendation.
Regards
Dean

Rated 5 out of 5 stars

Very helpful and explained other…

Very helpful and explained other options to consider. Special mention to Wayne who helped with my special order having had no luck with the London ealing Common branch

May 4, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Rated 5 out of 5 stars

Really nice guys

Really nice guys, gave us good advice, friendly & helpful

May 3, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Rated 5 out of 5 stars

The sales assistant Lisa was very…

The sales assistant Lisa was very helpful and a pleasure to deal with

April 25, 2024
Carpetright Limited - Dunstable logo

Reply from Carpetright Limited - Dunstable

Hi Mark,

Pleased to hear about the helpful service you have had from Lisa.
Thank you for review.
Regards
Dean

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