Carpetright Limited - Guiseley Reviews 251

TrustScore 5 out of 5

4.8

Unit 2 Westside Retail Park, Leeds Road, LS20 9NE Guiseley, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Darren was really helpful, gave me a great price on some roll ends and had new carpets in for us within 24 hours. the carpet fitters were also really efficient and did a great job! Would highly recomm... See more

Company replied

Rated 5 out of 5 stars

Visited their Guiseley store at Easter, looking for new carpets for all bedrooms plus stairs & landing. The guy who attended to us Peter was really friendly and knowledgeable, helping us to choose the... See more

Company replied

Rated 5 out of 5 stars

Called into this store a few weeks ago, Mark looked after me, great advice, honesty and very helpful, choose carpet, underlay, arranged all measurements times. Got a call 1 hr before measurements w... See more

Company replied

Rated 5 out of 5 stars

Over the past years I have always used carpet rights. There is no pressure in purchasing the sales assistance. Always acknowledge you when you went to the store and then leave you to make a decision t... See more

Company replied


Company details

  1. Flooring Contractor
  2. Bedroom Furniture Store
  3. Carpet Store
  4. Flooring Store
  5. Furniture Store
  6. Interior Designer

Written by the company

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Contact info

  • Unit 2 Westside Retail Park, Leeds Road, LS20 9NE, Guiseley, West Yorkshire, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

251 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Always give me a good price. I’ve used the store in Guiseley ever since they opened.

July 18, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Beverley,

Pleased to hear about the helpful service and good price you have found with us.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Darren was really helpful

Darren was really helpful, gave me a great price on some roll ends and had new carpets in for us within 24 hours. the carpet fitters were also really efficient and did a great job! Would highly recommend the Guiseley store

July 10, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Emma,

Pleased to hear about the helpful service you have had from Darren and the great price with your order.
Thank you for your review and recommendation.
Regards
Dean

Rated 5 out of 5 stars

Very friendly and helpful so far

Very friendly and helpful so far

July 2, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

No pressure sales

Over the past years I have always used carpet rights. There is no pressure in purchasing the sales assistance. Always acknowledge you when you went to the store and then leave you to make a decision to approach them. I always seem to get Mark when I go in he’s always very helpful.

June 22, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Catherine,

Pleased to hear about the helpful and knowledgeable service you have had from Mark and the team.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Quick and efficient service

We knew what we wanted so the friendly sales advisor took us quickly through the order process and booked a fitting time slot.

May 28, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi,

Pleased to hear about the quick and efficient service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Knowledgeable, friendly and supportive

The person at the store was knowledgeable, friendly and supportive. The delivery people were friendly and the carpet arrived on time.

May 28, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hello,

Thank you for your review. I am pleased to hear our Guiseley branch were able to provide you with a great experience.

Kind regards,
Abbie

Rated 5 out of 5 stars

5*****

Great friendly staff, gave lots of information. Not pushy. Will be back to carpet rest of house soon.

May 28, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hello,

Thank you for your review. I am pleased to hear our Guiseley branch were able to assist you.

Kind regards,
Abbie

Rated 5 out of 5 stars

Very straightforward

Very straightforward

May 27, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hello Charles,

Thank you for your review. I am pleased to hear our Guiseley branch was able to offer you a straightforward purchase.

Kind regards,
Abbie

Rated 5 out of 5 stars

Excellent service

Excellent service

May 24, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Rated 5 out of 5 stars

Great service beginning to end

Great service beginning to end. Kept well informed - accommodated our requirements readily!

May 8, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Kate,

Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Visited their Guiseley store at Easter

Visited their Guiseley store at Easter, looking for new carpets for all bedrooms plus stairs & landing. The guy who attended to us Peter was really friendly and knowledgeable, helping us to choose the right quality and shade of carpet based on a wallpaper sample we took with us. The order process was very slick, and the carpets arrived and were fitted within 2 weeks, and we are delighted with them. A great experience all round ! 10/10

March 29, 2024
Unprompted review
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Dave,

Pleased to hear about the friendly and knowledgeable service you have had from Peter and the the good quality you have found with our products.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Your staff were very helpful

Your staff were very helpful and the large variety of vynil flooring was good. We only needed to purchase a small amount for a toilet, but this was just as important a purchase to Darren and the staff. Thanks for all your help.

April 15, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi,
Pleased to hear how helpful Darren was for you
Thank you for your review
Regards,
Amalia

Rated 5 out of 5 stars

Carpet fitting

Called into this store a few weeks ago, Mark looked after me, great advice, honesty and very helpful, choose carpet, underlay, arranged all measurements times.
Got a call 1 hr before measurements were taking to say on way.
Went back to guiesley to pay ,Mark was with customer but settled the bill with Darren, was very helpful, explained everything well,very efficient.
Would like to say a big thank you to you 2 guys and will deffo recommend you.

April 15, 2024
Unprompted review
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Julie,

Pleased to hear about the great service and advice you have had from the team.
Thank you for your review and recommendation.
Regards
Dean

Rated 3 out of 5 stars

Great Lino, poor fit

Great Lino. Awful fitting. There’s a crack in the floor. No conversation about what to do about it, just chuck the Lino down quick and leave. Now after paying for a good quality product, there’s a dirty great ditch in the floor.

January 23, 2024
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Reply from Carpetright Limited - Guiseley

Hi Sylvana,

I am sorry to hear about the poor fitting that's been done.
We will make sure you are contacted so we can put this right.
Regards
Dean

Rated 5 out of 5 stars

Excellent service at the Guisley…

Excellent service at the Guisley branch. Staff were attentive and helpful and the selection of products was great.

April 13, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Richard,

Pleased to hear about the helpful and attentive service you have had from the team.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Great service!

Great service!! Helped with finance options and booked in quickly

April 12, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Jade,
Pleased to ear about the great service that you received from our team
Thank you for your review.
Regards,
Amalia

Rated 5 out of 5 stars

Great service!

Booked my carpets and hardwood flooring with Darren. Great service received and would highly recommend!

April 8, 2024
Unprompted review
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Bryony,

Pleased to hear about the great service you have had from Darren.
Thank you for your review and recommendation.
Regards
Dean

Rated 5 out of 5 stars

Good service

The carpet I chose was unfortunately no longer available. After visiting the store a better carpet was matched and the best deal obtained. Happy with the service.

April 7, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Ann,

Pleased to hear about the good service you have had and the great deal with your order.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Great service received by Darren at…

Great service received by Darren at guiseley store . Very professional. Happy with our carpet

April 1, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Heidi,

Pleased to hear about the great service you have had from Darren and how happy you are with your new carpet.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Excellent fast efficient service

Excellent fast efficient service , staff extremely helpful

March 15, 2024
Carpetright Limited - Guiseley logo

Reply from Carpetright Limited - Guiseley

Hi Karen,
Pleased to hear about the excellent service that you received from our helpful team
Thank you for your review.
Regards,
Amalia

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