Carpetright Limited - Kendal Reviews 78

TrustScore 4.5 out of 5

4.7

Queen Katherine Avenue, LA9 6DU Kendal, Cumbria, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very happy with the service from Mattie at the Kendal branch. He was helpful without being pushy and gave us a good deal. Efficient and knowledgeable; we bought without looking elsewhere.

Company replied

Rated 5 out of 5 stars

I wholeheartedly recommend Mattie. the most helpful and wonderful man. he advised me from the very beginning and tried to find the best solution for me. anyone who wants to buy a carpet should go t... See more

Company replied

Rated 5 out of 5 stars

Upon entering the store, we were greeted by a friendly young man (Lewis if I remember correctly) who's expertise in turn was valuable to our whole experience. My husband likes to look around withou... See more

Company replied

Rated 5 out of 5 stars

After a few issues beyond Carpet Rights control, Matty ( Manager ) at the Kendal store was excellent. He was always friendly and extremely conscientious with our order and any questions we had. We cho... See more

Company replied


Company details

  1. Flooring Contractor
  2. Bedroom Furniture Store
  3. Carpet Store
  4. Flooring Store
  5. Furniture Store
  6. Interior Designer

Written by the company

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Contact info

  • Queen Katherine Avenue, LA9 6DU, Kendal, Cumbria, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Thieves

They took a £2500 payment knowing full well that I would never get a refund or goods. Someone needs to be held accountable for this thievery. Doubt they will however. Sorry to everyone who has lost their money, you aren't alone

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

The staff member was really helpful and…

The staff member was really helpful and explained everything to us carefully.
There was a large range of carpets to choose from and he helped us to find the right one for us.

July 14, 2024
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Sheila,

Pleased to hear about the helpful service and large range you have found with us.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Good service

Very happy with the service from Mattie at the Kendal branch. He was helpful without being pushy and gave us a good deal. Efficient and knowledgeable; we bought without looking elsewhere.

July 6, 2024
Unprompted review
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi,

Pleased to hear about the good service you have had from Mattie.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Good customer service

Good customer service. The lad in the shop explained things clearly & helped with any questions we had.

July 4, 2024
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Helen,

Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Perfect service from Mattie at Kendal Carpetright

Very easy to choose a carpet, extras and to arrange a fitting with the friendly and knowledgeable Mattie. Thank you.

June 26, 2024
Unprompted review
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi,

Pleased to hear about the easy process you have found with us and how friendly the team were for you.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Matty at the Kendal store

Matty at the Kendal branch was extremely helpful, informative and approachable. He made the whole process effortless. We would highly recommend.

June 15, 2024
Unprompted review
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Daniel,

Pleased to hear about the helpful and informative service you have had from Matty.
Thank you for your review and recommendation.
Regards
Dean

Rated 5 out of 5 stars

Great service and very easy to order

Great service and very easy to order

June 22, 2024
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Sam,

Pleased to hear about the great service you have had and how easy the process has been for you.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

I wholeheartedly recommend Mattie

I wholeheartedly recommend Mattie. the most helpful and wonderful man. he advised me from the very beginning and tried to find the best solution for me. anyone who wants to buy a carpet should go to Mattie because you will not be disappointed

June 20, 2024
Unprompted review
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi,

Pleased to hear about the helpful and wonderful service you have had from Mattie.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Looks amazing

Was on holiday when this was done and it looks just as good as I thought. Kendal made the process very very easy

June 7, 2024
Unprompted review
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Colin,

Very pleased to hear about the easy process you have had with the team and how amazing your new flooring looks.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Had the best experience in carpet right…

Had the best experience in carpet right Kendal, I was in needed of flooring to be put down in my new home as soon as possible, I needed it sorting so I could move in, Mattie at the Kendal store was extremely helpful from start to finish, organising a home visit as well as going the extra mile to ensure my flooring could be ordered and fitted in record time. Couldn't recommend enough

June 13, 2024
Unprompted review
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Abbey,

Pleased to hear about the great experience you have had from Mattie and the team.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Nice and helpful

Nice, helpful guy. Got what we wanted. Thank you!

June 8, 2024
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi,

Pleased to hear about the helpful service you have had and that you have found what you were looking for.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Great service

Quick, efficient service from friendly and helpful staff.

May 30, 2024
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hello,

Thank you for your review. I am pleased to hear our kendal branch was able to provide you with a great service.

Kind regards,
Abbie

Rated 5 out of 5 stars

We’re shortly relocating to Kendal and…

We’re shortly relocating to Kendal and visited and placed an order for carpets yesterday at the store in Kendal. We were helped by Matty, who was very helpful, informative and made placing an order straightforward and seamless. A surveyor has visited the property today to measure up, our order is now placed and we look forward to our new carpets being fitted.

May 25, 2024
Unprompted review
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Rated 5 out of 5 stars

Carpet Right Kendal - Excellent Service

After a few issues beyond Carpet Rights control, Matty ( Manager ) at the Kendal store was excellent. He was always friendly and extremely conscientious with our order and any questions we had. We chose one of the Emperor Carpets which we've had before and can highly recommend for look and durability.

April 29, 2024
Unprompted review
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Katherine,

Pleased to hear about the excellent service you have had from Matty.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Excellent customer service from Mattie and Rebecca

Excellent customer service from Mattie and Rebecca at your Kendal store. Both were very informative and professional throughout the whole process of the ordering/purchase and fitting of our carpet . We can highly recommend your services.
Thank you.

April 8, 2024
Unprompted review
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Sharon and Brian,

Pleased to hear about the excellent service you have had from Mattie and Rebecca throughout the process.
Thank you for your review and recommendation.
Regards
Dean

Rated 5 out of 5 stars

Excellent experience

Excellent experience . Matty looked thoroughly through all samples to find the colour I wanted at a price I could afford. I feel confident that I will be very happy with the end result.

April 9, 2024
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Janette,

Pleased to hear about the excellent experience you have had and how helpful Matty was for you.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Mattie was a great help in finding what…

Mattie was a great help in finding what we need in store over all a very good experience.

April 4, 2024
Unprompted review
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Kieran,

Pleased to hear about the helpful service you have had from Mattie.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Friendly

Friendly, helpful staff and good offers on!

February 24, 2024
Unprompted review
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Sue,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia

Rated 5 out of 5 stars

Thank you for helping me

I needed help finding some laminate flooring that I didn’t know the make of. The sales assistant was extremely helpful and we found the exact flooring I wanted.

February 20, 2024
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Ceri,

Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service, Elliot went above and beyond to make everything right for my mum, we will return for sure thankyou

February 4, 2024
Carpetright Limited - Kendal logo

Reply from Carpetright Limited - Kendal

Hi Gwendoline,

Pleased to hear about the fantastic service you have had from Elliot and the team.
Thank you for your review.
Regards
Dean

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