Carpetright Limited - Lincoln Reviews 309

TrustScore 4.5 out of 5

4.7

Tritton Retail Park, Tritton Road, LN6 7AN Lincoln, Lincolnshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Incredibly helpfully lovely bunch thank you Lincoln branch. It can be hard to envision what the floors will look like with our walls and furniture and all the ect bits that need to be purchased but th... See more

Company replied

Rated 5 out of 5 stars

Great experience. Paul Jardine visited my home. He was extremely knowledgeable regarding my needs and products that I required, friendly and made me feel very comfortable. Ordered at home and the proc... See more

Company replied

Rated 5 out of 5 stars

Our experience at Carpetright whilst sourcing a runner for our kitchen floor was a pleasant one. Both members of staff we dealt with were both friendly and helpful. They went to great lengths to expla... See more

Company replied

Rated 5 out of 5 stars

Had a great experience in store. Myles and Raf were friendly and extremely helpful and went over and above to ensure we were happy with our choice of carpet. Myles let us know about the difference i... See more

Company replied


Company details

  1. Flooring Contractor
  2. Bedroom Furniture Store
  3. Carpet Store
  4. Flooring Store
  5. Furniture Store
  6. Interior Designer

Written by the company

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Contact info

  • Tritton Retail Park, Tritton Road, LN6 7AN, Lincoln, Lincolnshire, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

309 reviews

5-star
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3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

You can only buy a full roll - not what you need!

Found a carpet that I liked and according to floor area and price per metre the cost was approx £250.
I was told that I had to buy the whole roll and the cost was over £500 - although I was offered a slight discount to £450. This meant the store was telling me I had to pay for £200 worth of carpet I didnt need!
I was informed that they could make mats for me (at extra cost!) out of the remaining carpet.
Absolutely unbelievable ....no wonder they are going into administration

July 22, 2024
Rated 5 out of 5 stars

Very helpful member if staff

Very helpful member if staff. Answered all our queries and hopefully receive our bed soon

July 15, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Jacqueline,

Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Very efficient

Very friendly, efficient and knowledgeable staff

July 16, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Fiona,

Pleased to hear about the friendly and efficient service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Very pleased with the way everything…

Very pleased with the way everything was explained to us assistant had a good knowledge,so we are very pleased with our purchase looking forward to the new flooring when it has been fitted , 👍

July 4, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Michael,

Pleased to hear about the experience you have had throughout the process.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Fabulous customer service from Karen at…

Fabulous customer service from Karen at the Lincoln branch! Thank you

July 6, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Dianne,

Pleased to hear about the fabulous service you have had from Karen.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Great experience

Great experience. Paul Jardine visited my home. He was extremely knowledgeable regarding my needs and products that I required, friendly and made me feel very comfortable. Ordered at home and the process was simple. Would definitely recommend.

July 3, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Amanda,

Pleased to hear about the great experience you have had and how helpful Paul was for you.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Great friendly team .

Great friendly team ,very helpful, explained all aspects of work to be carried out.

June 27, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Helen,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Rated 4 out of 5 stars

Niles waa great sorted out carpet…

Niles was great sorted out carpet changing colour etc,other luxury vinyal fitting date, even though long winded thanks to the companys system on longing items,which could be made easier for them

June 23, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Denise,

Pleased to hear about the great service you have had from Niles.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Quick and easy

Had Paul Jardine the home consultant come to my house to offer me a Excellant deal. On some carpet to be fitted by yourselves... Very friendly and informative guy... And would have this kind of service again if needing any more carpets etc from Carpetright in Lincoln..
Thanks

June 25, 2024
Unprompted review
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Jan,

Pleased to hear about the helpful and friendly service you have had from Paul and the excellent deal with your order.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Incredibly helpfully lovely bunch thank…

Incredibly helpfully lovely bunch thank you Lincoln branch. It can be hard to envision what the floors will look like with our walls and furniture and all the ect bits that need to be purchased but these guys went above and beyond making its more enjoyable and less stressful. We will definitely be back and recommending you to all family ands friends. Finger crossed the fitters are just as good.

June 17, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Julia,

Pleased to hear about the helpful service you have had throughout the process.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Very positive experience getting my…

Very positive experience getting my laminate/carpet from carpetright. The lady who served me has been very helpful with some issues from supplier which are now sorted to my satisfaction. Good selection to choose from and will recommend carpetright again.

June 17, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi,

Pleased to hear about the positive experience you have had and the helpful service from the team.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Friendly and helpful staff

Our experience at Carpetright whilst sourcing a runner for our kitchen floor was a pleasant one. Both members of staff we dealt with were both friendly and helpful. They went to great lengths to explain how we could have carpet cut and whipped to make a bespoke runner exactly as we wanted. Would highly recommend.

June 14, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Rodney,

Pleased to hear about the helpful and friendly service you have had from the team.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Extremely helpful staff

Had a great experience in store. Myles and Raf were friendly and extremely helpful and went over and above to ensure we were happy with our choice of carpet.
Myles let us know about the difference in products and availability etc and answered all our questions with great knowledge.
We have always bought our carpets from carpet right in Lincoln and continue to do so.

June 15, 2024
Unprompted review
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi,

Pleased to hear about the great experience you have had and how helpful Myles and Raf were for you.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Carpetright have been very helpful help…

Carpetright have been very helpful help us with carpet samples measure our home and arrange fitting very good service and discount on our order
Thank you

June 10, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Herbert,

Pleased to hear about the helpful service and good discount you have found with us.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Great experience in Lincoln

Very knowledgeable, patient service in the shop. Prices seem fair. The person sent to measure up was knowledgeable and friendly. The installer was on time, friendly and did an excellent job.

May 23, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Nicola,

Pleased to hear about the great experience you have had and the good prices you have found with us.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

I felt valued as a customer

I felt valued as a customer

June 7, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Rose,

Pleased to hear about the experience you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Miles the young man was fantastic in…

Miles the young man was fantastic in helping us with our choice Allan the gentleman that came to measure up was great to helping us make the right choice for us

June 7, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Stuart,

Very pleased to hear about the fantastic service you have had from Miles.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Great customer service

Great customer service from Raf, very helpful and knowledgeable with the mattresses, which made ordering very easy. Thank you

June 6, 2024
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi Sandie,

Pleased to hear about the great service you have had from Raf.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Dealt with Karen - great experience

Dealt with Karen. Went well beyond what she had to in order for me to get the right carpets fitted on the right day. Highly recommended.

June 1, 2024
Unprompted review
Carpetright Limited - Lincoln logo

Reply from Carpetright Limited - Lincoln

Hi,

Pleased to hear about the great experience you have had and how helpful Karen was for you.
Thank you for your review and recommendation.
Regards
Dean

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