Stewart was very helpful and directed us to the type of carpet that would suit our need. He also helped us decide on a colour and let us take a sample to check it matched other home items.
Location
Switch locationUnit 5 Coast Road Retail Park, Norham Road, NE29 7AR North Shields, Tyne & Wear, GB
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See what reviewers are saying
Visited the Carpetright Store in North Shields and ordered some vinyl for a bathroom, was served very professionally by Paul who was most helpful. The fitter called Tosh did a first class job in a tr... See more
Bought our living room carpet here in December, service was exceptional, Paul served us and was extremely helpful with an unreal amount of knowledge on different types of carpets, had no idea there wa... See more
Company replied
Amazing service and advice from Paul. He helped to guide us about the best products needed for each room and was so helpful about scheduling the fitting even when we unexpectedly needed to change the... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Unit 5 Coast Road Retail Park, Norham Road, NE29 7AR, North Shields, Tyne & Wear, United Kingdom
4.8
Excellent
173 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really friendly and made the experience…
Really friendly and made the experience very easy
January 11, 2025
Unprompted review
Great experience
Stewart was very helpful and directed us to the type of carpet that would suit our need. He also helped us decide on a colour and let us take a sample to check it matched other home items.
January 4, 2025
Unprompted review
Excelpent service from Mick
Excelpent service from Mick. He made buying a carpet stressfree and efficient. Excellent customer service
January 3, 2025
Unprompted review
Stewart was really helpful I would…
Stewart was really helpful I would really recommend this store
January 1, 2025
Unprompted review
First Class
Visited the Carpetright Store in North Shields and ordered some vinyl for a bathroom, was served very professionally by Paul who was most helpful.
The fitter called Tosh did a first class job in a tricky space would recommend.
December 9, 2024
Unprompted review
The salesman was lovely very helpful…
The salesman was lovely very helpful and polite it was a brilliant experience
July 16, 2024
Reply from Carpetright Limited - North Shields
Hi Iris,
Pleased to hear about the helpful and polite service you have had.
Thank you for your review.
Regards
Dean
excellent we were welcome by a very…
excellent we were welcome by a very polite member of staff and he done all could answering my questions
July 13, 2024
Reply from Carpetright Limited - North Shields
Hi Julian,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - North Shields
Hi Andy,
Pleased to hear about the friendly and efficient service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - North Shields
Hi Jack,
Pleased to hear about the polite and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
Really quick and easy process
Really quick and easy process - Stewart was really knowledgeable and approachable
July 6, 2024
Unprompted review
Reply from Carpetright Limited - North Shields
Hi Katy,
Pleased to hear about the helpful and knowledgeable service you have had from Stewart.
Thank you for your review.
Regards
Dean
Helpful staff and good choice
Staff helpful without being interfering. Ordering was simple and Paul explained delivery and fitting options. Good selection of vinyl to choose from and a very good price because of a special offer that was running.
July 2, 2024
Reply from Carpetright Limited - North Shields
Hi Sandra,
Pleased to hear about the helpful service and good choices you have had found with us.
Thank you for your review.
Regards
Dean
Stewart was very helpful
July 2, 2024
Unprompted review
Reply from Carpetright Limited - North Shields
Hi John,
Pleased to hear about the helpful service you have had from Stewart.
Thank you for your review.
Regards
Dean
Great service thank you
June 24, 2024
Reply from Carpetright Limited - North Shields
Hi,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - North Shields
Hi Mike,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
There was a good range of flooring to…
There was a good range of flooring to choose from, but I also got excellent service at my local branch from a chap called Mick. Very helpful and offered a range of options.
June 7, 2024
Reply from Carpetright Limited - North Shields
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Stewart helped in choosing the perfect…
Stewart helped in choosing the perfect carpet, underlay and grippers for the bedroom. He was very knowledgeable and sorted everything with ease. Would recommend carpetright to friends and family
May 30, 2024
Reply from Carpetright Limited - North Shields
Hello,
Thank you for your review. It is great to hear Steward at our North Sheilds branch was able to help you with your order.
Kind regards,
Abbie
Freindly welcome and great customer…
Freindly welcome and great customer service from Paul.
He went above and beyond and explained everything in detail from getting our old carpets taken up and disposed of to the storage then fitting of our new carpets. He explained about the underlay and helped us choose the best one for our needs.
Thank you Paul 😊
May 25, 2024
Reply from Carpetright Limited - North Shields
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Staff were great and friendly with good…
Staff were great and friendly with good advice from the North Shields branch
May 12, 2024
Reply from Carpetright Limited - North Shields
Hi Zebra,
Very pleased to hear about the great service you have had from the team.
Thank you for your review.
Regards
Dean
Carpetright
Had carpets from carpetright a few times over the years absolutely spot on can't fault them.
May 2, 2024
Reply from Carpetright Limited - North Shields
Hi Bob,
Pleased to hear about the great quality you have found with us.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - North Shields
Hi Tracy,
Pleased to hear about the good service you have had and how polite Paul was for you.
Thank you for your review.
Regards
Dean
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