After moving into our new home with no carpets, carpetright was able to give us decent quote. They were able to squeeze us in a weekend which Wasa bonus too. Really pleased
Location
Switch location786 Mansfield Road, Arnold, NG5 3GG Nottingham, Nottinghamshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After visiting a number of different retailers, I spoke with Paul the manager who was very informative and helpful on the phone. Paul was again really helpful when I visited the store. He was able to... See more
Company replied
Carpetright provided us with an excellent, friendly and efficient service from start to finish. We were let down badly by the Floor Room in John Lewis but not only was the service from Carpetright fau... See more
Company replied
I purchased the Gladiator carpet for my kitchen/diner it looks & feels lovely thanks to Lisa & the team at Arnold who gave me good advice on what would be best for a ceramic floor also Lisa advised w... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
786 Mansfield Road, Arnold, NG5 3GG, Nottingham, Nottinghamshire, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
After moving into our new home with no carpets, carpetright was able to give us decent quote. They were able to squeeze us in a weekend which Wasa bonus too. Really pleased
After visiting a number of different…
After visiting a number of different retailers, I spoke with Paul the manager who was very informative and helpful on the phone. Paul was again really helpful when I visited the store. He was able to answer my questions and was upfront with all the associated costs and helped me get a great deal.
Totally recommend.

Reply from Carpetright Limited - Nottingham - Arnold
Adam and Paul both very friendly and…
Adam and Paul both very friendly and good arrangements for home measurements and fitting

Reply from Carpetright Limited - Nottingham - Arnold
All I spoke to were very helpful
All I spoke to were very helpful, from advice about products in the shop to measuring up visit and providing quotes.

Reply from Carpetright Limited - Nottingham - Arnold
New stairs carpet
The staff at the shop were polite and efficient.The rep arrived on time and was very helpful and knowledgeable

Reply from Carpetright Limited - Nottingham - Arnold
Unhelpful
Went into this store to enquire about some kitchen flooring but upon making an enquiry with one of the salesman we were met with an unhelpful and unenthusiastic salesman whom couldn’t even get up out of his seat to show us what was available. Because of this we went over the road to another famous flooring shop and made a purchase over there by a very helpful salesman whom got up out of his chair the minute we walked through the door and guided us where we needed to look and then did us a great deal on some flooring!

Reply from Carpetright Limited - Nottingham - Arnold
Excellent friendly service, highly recommended
Carpetright provided us with an excellent, friendly and efficient service from start to finish. We were let down badly by the Floor Room in John Lewis but not only was the service from Carpetright faultless, our new wood flooring was a much better deal and we saved money. The floor fitter was polite and fast. He fitted the floor single handedly in 2 days and cleared away all the mess before he left. We couldn't be happier and I can't recommend Carpetright highly enough.

Reply from Carpetright Limited - Nottingham - Arnold
Great service
I was worried our order wouldn't arrive in time, but Paul was very helpful and kept me up to date and was very friendly and helpful when I went to pick it up on time

Reply from Carpetright Limited - Nottingham - Arnold

Reply from Carpetright Limited - Nottingham - Arnold
They did everything I asked and wanted…
They did everything I asked and wanted them to do

Reply from Carpetright Limited - Nottingham - Arnold

Reply from Carpetright Limited - Nottingham - Arnold
A problem-free experience from start to…
A problem-free experience from start to finish. Helpful staff in store, free home measuring service to check my figures and all delivered and fitted as promised. Good value too.

Reply from Carpetright Limited - Nottingham - Arnold
Excellent all round service.
No pressure in store. Great offer prices on quality carpet. Quick, professional measuring service and short fitting times. Very pleased.

Reply from Carpetright Limited - Nottingham - Arnold
Good advice and prompt attention

Reply from Carpetright Limited - Nottingham - Arnold
Full house refit.
I have booked a house refit of all flooring. Helpful and efficient sales staff followed by very good and prompt communication and paperwork emailed home.
Estimator arranged promptly and was helpful and efficient. Await fitting, as booked in 3 weeks, my choice of date.
So far, very good professional experience.

Reply from Carpetright Limited - Nottingham - Arnold
Great customer service and very helpful…
Great customer service and very helpful staff [Paul] helping me choose the right carpet. Also Paul the consultant who came out to measure the stairs and landing was very thorough and very professional.

Reply from Carpetright Limited - Nottingham - Arnold

Reply from Carpetright Limited - Nottingham - Arnold
Slick Professional Service
I was greeted immediately and left to browse hassle free. A sales person was available to answer any questions. I ordered and paid for the carpet and was given a quick delivery/fitting date to suit myself. The sales person was friendly, knowledgeable and professional explaining the process and other items needed (underlay, grippers etc) as well as other services. I would definitely recommend the store and I would return there without hesitation.

Reply from Carpetright Limited - Nottingham - Arnold

Reply from Carpetright Limited - Nottingham - Arnold
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







