Very knowledgeable advisor who understood what we were after. No pressure but lots of useful information and with his help we found what we were after. He then gave us a good discount on top.
Company replied
Location
Switch locationRuislip Retail Park, Victoria Road, HA4 0QE Ruislip, Middlesex, GB
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See what reviewers are saying
We had a great experience purchasing carpet for our new home recently at the Ruislip branch. We had a number of questions and kept changing our mind but Guna stayed patient with us throughout the proc... See more
Company replied
Sorry cannot remember the young man name. He was very attentive and guided my elderly uncle with regards to the type of carpet he wanted and he guided us towards costs. My uncle is very fussy person... See more
Company replied
From the time we entered the shop right to the end fitting we were very happy. Salesman Kumud kept in touch with information regarding delivery of carpet. The estimator Sunil came on time and present... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Ruislip Retail Park, Victoria Road, HA4 0QE, Ruislip, Middlesex, United Kingdom
4.9
Excellent
210 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service by Vinay
Excellent service by Vinay. Very knowledgeable and helpful would highly recommend.
July 1, 2024
Reply from Carpetright Limited - South Ruislip
Hi Jo,
Pleased to hear about the excellent service you have had from Vinay.
Thank you for your review.
Regards
Dean
Helpful advice
Very knowledgeable advisor who understood what we were after. No pressure but lots of useful information and with his help we found what we were after. He then gave us a good discount on top.
June 8, 2024
Reply from Carpetright Limited - South Ruislip
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
Reply from Carpetright Limited - South Ruislip
Hello,
Thank you for your review. I am pleased to hear that you had a positive experience.
Kind regards,
Abbie
Fantastic 1st class and honest service…
Fantastic 1st class and honest service from Gunalan.
May 27, 2024
Reply from Carpetright Limited - South Ruislip
Hello,
Thank you for your review. I am pleased to hear our colleagues in South Ruislip were able to provide you with an excellent service.
Kind regards,
Abbie
FULL EXPLANATION OF PRODUCT & FOLLOW UP…
FULL EXPLANATION OF PRODUCT & FOLLOW UP PROCEDURES
May 18, 2024
Reply from Carpetright Limited - South Ruislip
Hi Pauline,
Very pleased to hear about the experience you have had.
Thank you for your review.
Regards
Dean
Exceptional Service Levels
We had a great experience purchasing carpet for our new home recently at the Ruislip branch. We had a number of questions and kept changing our mind but Guna stayed patient with us throughout the process and helped us choose exactly what we were looking for and guided us through the whole process.
May 14, 2024
Reply from Carpetright Limited - South Ruislip
Hi Erwin,
Pleased to hear about the exceptional service you have had from Guna and the team.
Thank you for your review.
Regards
Dean
The team led by mo at carpetright south…
The team led by mo at carpetright south Ruislip are a shinning example of top level customer service. They are friendly and very knowledgable about the products provided. A joy to do business with.
May 6, 2024
Reply from Carpetright Limited - South Ruislip
Hi Frank,
Pleased to hear about the friendly service you have had from the team.
Thank you for your review.
Regards
Dean
The pleasant experience of working with…
The pleasant experience of working with the the team at your Ruislip store.
Excellent quality of service.
April 27, 2024
Reply from Carpetright Limited - South Ruislip
Hi Ajit,
Pleased to hear about the experience you have had throughout the process.
Thank you for your review.
Regards
Dean
Mix up with the carpet so wrong shade…
Mix up with the carpet so wrong shade was fitted, however the shop acknowledged the error and it has been arranged for the correct carpet to be fitted this weekend with no quibbles
April 9, 2024
Reply from Carpetright Limited - South Ruislip
Hi Ray,
Pleased to hear the team were able to correct the mistake for you.
Thank you for your review.
Regards
Dean
Bhaskar was a very good salesman who…
Bhaskar was a very good salesman who gave us a very good idea of which carpets to go for our home
April 11, 2024
Reply from Carpetright Limited - South Ruislip
Hi,
Pleased to hear about the good service you have had from Bhaskar.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - South Ruislip
Hi Mario,
Pleased to hear about the knowledgeable service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - South Ruislip
Hi Lee,
Pleased to hear about the excellent service you have had.
Thank you for your review.
Regards
Dean
Excellent
From the time we entered the shop right to the end fitting we were very happy. Salesman Kumud kept in touch with information regarding delivery of carpet. The estimator Sunil came on time and presented himself well and explained the fitting process. The fitters Awan and his friend were very professional and no job was too much of an effort for them.
When we had a small issue with the carpet, the manager Mahmoud was very helpful and kept in touch the whole way through. I would highly recommend carpetrignt Ruislip
March 1, 2024
Unprompted review
Reply from Carpetright Limited - South Ruislip
Hi,
Pleased to hear how helpful Kumud was for you
Thank you for your review and recommendation.
Regards,
Amalia
GREAT EXPERIENCE
Wow, Im blown away by the friendly yet efficent approach you get as soon as you walk through the door at Carpetright Ruislip
I would never go anywhere else for my flooring
March 14, 2024
Reply from Carpetright Limited - South Ruislip
Hi Eev,
Pleased to hear how efficient our team were for you
Thank you for your review.
Regards,
Amalia
James made process very easy,was helpful and knowledgeable and patient
James the sales assistant made everything go smoothly in ordering and choosing the carpet, very nice guy
March 9, 2024
Reply from Carpetright Limited - South Ruislip
Hi Paul,
Pleased to hear about the helpful and knowledgeable service you have had from James.
Thank you for your review.
Regards
Dean
Very comfortable to talk and listening…
Very comfortable to talk and listening and designing according to customer expectations with the best possible outcome
March 9, 2024
Reply from Carpetright Limited - South Ruislip
Hi Joseph,
Pleased to hear about the experience you have had.
Thank you for your review.
Regards
Dean
Customer service was great
March 6, 2024
Reply from Carpetright Limited - South Ruislip
Hi Diana,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - South Ruislip
Hi,
Pleased to hear about the very good service you have had.
Thank you for your review.
Regards
Dean
The gentleman who served me was…
The gentleman who served me was friendly, polite, informative and helped me pick the right combination of carpet and underlay for my needs.
A pleasure to deal with - an arranged for it to be fitted in only 3 days after I bought it.
Would definitely come back!
February 25, 2024
Reply from Carpetright Limited - South Ruislip
Hi Neil,
Pleased to hear about the helpful and informative service you have had.
Thank you for your review.
Regards
Dean
Accommodating
Friendly staff and helpful. Shame they didn’t have the carpet we wanted but yet Kohmood offered an alternative option and not pushy with the extras. Thanks!
February 25, 2024
Reply from Carpetright Limited - South Ruislip
Hi,
Pleased to hear about the helpful and friendly service you have had from Kohmood.
Thank you for your review.
Regards
Dean
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