Mr Imran was sociable,kind and courteous in every way by offering me drinks during the whole process. A breath of fresh air who clearly enjoys his job meeting and dealing with new people too! Croydon... See more
Company replied
Location
Switch location13 - 14 The High Parade, SW16 1EX Streatham, Greater London, GB
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See what reviewers are saying
Sureshchandra was incredibly helpful. I first visited a carpet shop down the road where they provided little help or advice until I approached them. Sureshchandra was on hand to help from the moment I... See more
Company replied
Service from Chelsey in the shop was friendly and helpful. I wasn't persuaded to spend more than I wanted to. The fitting was excellent. Complications like our huge furniture, and some wrong measuring... See more
Company replied
This was my first time Shopping at carpet right. My overall experience was pretty good. Well informed about the product and the expected delivery date. The operative that all measured up came at the a... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
13 - 14 The High Parade, SW16 1EX, Streatham, Greater London, United Kingdom
- 020 3838 8364
4.5
Excellent
76 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and help with cost saving
June 23, 2024
Reply from Carpetright Limited - Streatham
Hi Dominic,
Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean
Friendly and efficient staff
Friendly and efficient staff. Managed to have my carpet installed than originally planned. The Brazilian fitters were great: punctual and polite
June 5, 2024
Reply from Carpetright Limited - Streatham
Hi Daniel,
Pleased to hear about the friendly and efficient service you have had from the team and the fitters.
Thank you for your review.
Regards
Dean
Dan at the Sreatham branch was so…
Dan at the Sreatham branch was so helpful and extremely courteous, nothing too much trouble. And the carpet I chose is very luxurious and a good price.
May 30, 2024
Reply from Carpetright Limited - Streatham
Hello,
Thank you for your review. I am pleased to hear that Dan over at our Streatham branch was able to help you in finding the right product for you!
Kind regards,
Abbie
Reply from Carpetright Limited - Streatham
Hello,
Thank you for your review. I am pleased to hear our Streatham branch were polite, patient and professional.
We hope to see you again soon!
Kind regards,
Abbie
Reply from Carpetright Limited - Streatham
Hi,
Pleased to hear about the good and efficient service you have had.
Thank you for your review.
Regards
Dean
I found it very easy to book an…
I found it very easy to book an appointment and get a quote for a carpet survey. They were prompt, on time and very professional.
April 2, 2024
Reply from Carpetright Limited - Streatham
Hi Norah,
Pleased to hear about the prompt and professional service you have had.
Thank you for your review.
Regards
Dean
Helpful staff and a wide range of…
Helpful staff and a wide range of carpets. Perhaps too many shades of grey.
March 7, 2024
Reply from Carpetright Limited - Streatham
Hi Elizabeth,
Pleased to hear about the helpful service and wide range you have found with us.
Thank you for your review.
Regards
Dean
Good customer service
February 14, 2024
Reply from Carpetright Limited - Streatham
Hi Michael,
Pleased to hear about the good customer service that you received from our team
Thank you for your review.
Regards,
Amalia
Staff polite but communication poor.
February 9, 2024
Reply from Carpetright Limited - Streatham
Hi, Thank you so much for your feedback, I am sorry for the lack of communication and I can assure you this is not the outcome that we would expect for any of our customers and your review will be investigated, Kind Regards Rebecca
at first i didnt like the fact they…
at first i didnt like the fact they couldnt deliver the carpet in 2 parts.
but at the end i decided to get them to fit the carpet because i had no choice
but imran did give a good customer service experience
February 7, 2024
Reply from Carpetright Limited - Streatham
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
A Very good experience at Carpetright.
The staff member who served me was polite and very helpful, made me feel at ease during the conversation, he was honest and open during the time I was asking questions and and very pleasant.
February 5, 2024
Reply from Carpetright Limited - Streatham
Hi Gill,
Pleased to hear about the experience you have had and how helpful the team were for you.
Thank you for your review.
Regards
Dean
Nice quality
January 28, 2024
Reply from Carpetright Limited - Streatham
Hi Rebecca,
Pleased to hear about the good quality you have found with our products.
Thank you for your review.
Regards
Dean
Hugely helpful sales person in the…
Hugely helpful sales person in the showroom. Queries delt with quickly and home visit arranged next day.
January 10, 2024
Reply from Carpetright Limited - Streatham
Hi Mark,
Pleased to hear about the helpful service and quick process you have found with us.
Thank you for your review.
Regards
Dean
The pay by email doesn’t work!
It was ok but the failure of your new pay by email system meant I had come into the store.
The salesaman Imran was good though.
November 17, 2023
Reply from Carpetright Limited - Streatham
Hi Brian,
Pleased to hear how helpful Imran was for you
Thank you for your review.
Regards,
Amalia
Great customer service m
Great customer service from the team at streatham, they took their time with me and made everything easy. Looking forward to having my carpet fitted! Thanks Parveen - happy customer
November 7, 2023
Reply from Carpetright Limited - Streatham
Hi Parveen,
Pleased to hear about the great customer service that you received from our team
Thank you for your review.
Regards,
Amalia
Excellent service
Excellent service! We purchased a carpet from Carpet Right on Friday 10th November. We received excellent service from Sureshchandra. He was most helpful explaining all we needed to know about the carpet, underlay and the fitting of the carpet.
November 10, 2023
Reply from Carpetright Limited - Streatham
Hi Anne,
Very pleased to hear about the excellent service you have had from Suresh.
Thank you for your review.
Regards
Dean
Staff were really helpful and ensured a…
Staff were really helpful and ensured a good experience
November 8, 2023
Reply from Carpetright Limited - Streatham
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
Reply from Carpetright Limited - Streatham
Hi Jerry,
Pleased to hear how efficient and professional our team were for you
Thank you for your review.
Regards,
Amalia
No show with no communication
The fittinghub has booked 3rd Friday with me, the fitter told me at 9am he would come at 5-530pm, he haven’t showed up, so I call him again at 630, he said he will be coming, but it is now 8pm he haven’t showed up with no communication.
We have taken our time off and waited at the flat for whole day, zero respect to our time. Now I still have to live with an unfinished floorboard.
November 3, 2023
Reply from Carpetright Limited - Streatham
Hi Leighton,
We are sorry to hear this, we will investigate this and have someone contact you as soon as possible to discuss.
Regards,
Amalia
I felt that i was given the time to…Great service
I felt that i was given the time to choose and the salesman helped me to find the perfect solution for me for new carpet
October 21, 2023
Reply from Carpetright Limited - Streatham
Hi Carol,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia
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