Friendly helpful patient professional Are just a few of the words I could use in describing the staff at Carpetright.
Company replied
Location
Switch locationUnit 3 The Bridge Retail Park, Flatt Walks, CA28 7RQ Whitehaven, Cumbria, GB
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See what reviewers are saying
Despite being short staffed we were greeted with a smile at the Whitehaven store and though she obviously had many other tasks she remained attentive to our needs offering advice as we spoke. She... See more
Company replied
Well informed info shared, different options discussed, pluses & negatives, samples offered. Once we made a choice the order was placed quickly with options on trims for the laminate explained. All a... See more
Company replied
Michelle was fantastic! She approached me with kindness and timely support and had the patience of a saint while I looked at virtually every carpet in the showroom. There was no hard sell just great c... See more
Company replied
Company details
- Flooring Contractor
- Bedroom Furniture Store
- Carpet Store
- Flooring Store
- Furniture Store
- Interior Designer
Written by the company
Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!
Contact info
Unit 3 The Bridge Retail Park, Flatt Walks, CA28 7RQ, Whitehaven, Cumbria, United Kingdom
4.9
Excellent
184 reviews
Hasn’t replied to negative reviews
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Friendly helpful patient professional
Friendly helpful patient professional
Are just a few of the words I could use in describing the staff at Carpetright.
July 13, 2024
Reply from Carpetright Limited - Whitehaven
Hi,
Pleased to hear about the helpful and professional service you have had.
Thank you for your review.
Regards
Dean
Great service from Whitehaven
Great service from Whitehaven; friendly and enthusiastic staff helped us to find the right bed. Very pleased. I recommend this store. Thank you Dean, Dan and Lee.
June 29, 2024
Unprompted review
Reply from Carpetright Limited - Whitehaven
Hi Ruth,
Pleased to hear about the great service you have had from the team.
Thank you for your review and recommendation.
Regards
Dean
Great service from Dean in store and…
Great service from Dean in store and Peter fitting the vinyl in my hallway
June 19, 2024
Unprompted review
Reply from Carpetright Limited - Whitehaven
Hi Jacqueline,
Pleased to hear about the great service you have had from Dean and Peter.
Thank you for your review.
Regards
Dean
Staff perfect
June 27, 2024
Reply from Carpetright Limited - Whitehaven
Hi William,
Pleased to hear about the perfect service you have had.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Whitehaven
Hi Nadia,
Pleased to hear about the helpful service you have had from Dean.
Thank you for your review.
Regards
Dean
Came back after using for previous…
Came back after using for previous flooring due to good experience in past. Efficient and helpful service again in ordering new carpet.
June 19, 2024
Unprompted review
Reply from Carpetright Limited - Whitehaven
Hi Jenna,
Pleased to hear about the good experience you have had from the team.
Thank you for your review.
Regards
Dean
Fantastic
Really friendly and helpful, great range to choose from, couldn't fault them at all
June 4, 2024
Reply from Carpetright Limited - Whitehaven
Hi Richie,
Pleased to hear about the helpful and friendly service you have had and the great range you have found with us.
Thank you for your review.
Regards
Dean
Fantastic Service
Lee came and measured the bedroom, hallway and porch. He was very polite and extremely helpful, 5 star service. Thanks Lee
June 4, 2024
Reply from Carpetright Limited - Whitehaven
Hi Jules,
Pleased to hear about the fantastic service you have had from Lee.
Thank you for your review.
Regards
Dean
Excellent customer service
Excellent customer service, great choice of carpets,beds and floor covering. Very helpful and friendly staff .
May 23, 2024
Reply from Carpetright Limited - Whitehaven
Hi,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia
Could not fault this Company
From Ordering to fitting everything went smoothly. Kept up to date with information regarding fitting date. Have used Carpetright previously and have always had a pleasant experience.
May 21, 2024
Unprompted review
Reply from Carpetright Limited - Whitehaven
Hi,
Pleased to hear about the pleasant experience you have had.
Thank you for your review.
Regards
Dean
Good customer service knew his stuff…
Good customer service knew his stuff had the exact bed we wanted
May 5, 2024
Reply from Carpetright Limited - Whitehaven
Hi Leslie,
Pleased to hear about the good service you have had and how knowledgeable the sales man was for you.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Whitehaven
Hi,
Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean
Very helpful allowed us to look around…
Very helpful allowed us to look around the store without hassling us and no pressure. Gave us advice and options suitable for us
April 2, 2024
Reply from Carpetright Limited - Whitehaven
Hi Lynsey,
Pleased to hear about the helpful service and good advice you have had.
Thank you for your review.
Regards
Dean
Can’t fault them
Can’t fault them. Hey we’re very helpful in the shop and the guy that come to measure up. Top service
April 1, 2024
Reply from Carpetright Limited - Whitehaven
Hi James,
Pleased to hear about the top service you have had from the team.
Thank you for your review.
Regards
Dean
Great service and price
Great service from Dean in the Whitehaven store. Explained options clearly and was lovely to deal with. Highly recommended 😊
March 30, 2024
Unprompted review
Reply from Carpetright Limited - Whitehaven
Hi,
Pleased to hear about the great service you have had from Dean.
Thank you for your review and recommendation.
Regards
Dean
Dan was very helpful and knowledgeable…
Dan was very helpful and knowledgeable and fast service. Happy with my purchase.
March 27, 2024
Reply from Carpetright Limited - Whitehaven
Hi Craig,
Pleased to hear about the helpful and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
Overall a good experience
Overall a good experience, nice friendly helpful staff, some charges had to be ironed out but everything turned out well.
March 23, 2024
Reply from Carpetright Limited - Whitehaven
Hi Linda,
Pleased to hear about the good experience you have had and how helpful the team were for you.
Thank you for your review.
Regards
Dean
Reply from Carpetright Limited - Whitehaven
Hi Lee,
Pleased to hear how knowledgeable our team were for you
Thank you for your review.
Regards,
Amalia
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff who helped greatly
March 21, 2024
Reply from Carpetright Limited - Whitehaven
Hi David,
Pleased to hear about the friendly and knowledgeable service you have had.
Thank you for your review.
Regards
Dean
The bloke in the shop in Whitehaven…
The bloke in the shop in Whitehaven Dean was brilliant very professional and really helpful and polite to my self and my girlfriend. Nothing but 5 star quality from him.
March 15, 2024
Reply from Carpetright Limited - Whitehaven
Hi,
Pleased to hear about the brilliant and professional service you have had from Dean.
Thank you for your review.
Regards
Dean
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