Carpetright Limited - Wimbledon Reviews 309

Company refused to honour Consumer Protection Act law...Company has gone into administration

Having paid deposit on selected week or two ago, able to reselect and/or add to order
Assured company at time undergoing 10 day freeze following.
My select reserved stock
Will be sent from warehouse to store
Fitter will collect to fit at agreed direct payment when fitting.
That delivery could be convenient as in midst of my house renovate
Clayton from moment I asked his advice when walking in, discussing the company 10 day freeze publicly known, reselecting at my discretion and checking stock,; to discussing arrangements, answered all my questions, was in all a pleasure to fulfill my needs to carpet three rooms and stairs to

Mo was really helpful and gave us advice along the way. Helped with underlay choice, gave us honest and useful tips. Helped with colour matching, the best types of carpets for stairs. All in all happy with the service.

The customer service advisor was friendly and helpful, took the time to answer all my questions, and was thorough in discussing options and next steps. We already knew the carpet we wanted, and the follow up process to measure up and set a fitting date was quick and efficient.

Clayton was really helpful and very informative too. The transaction went very smoothly. Highly recommended.

Very positive experience at Carpetright Wimbledon. Every staff member, including the manager, Kaz, was courteous, knowledgeable and professional. Albert was my main contact and he was consistently efficient and helpful. He assisted me through every step of my order. Great customer service!

Very informative and supportive, answering all out questions and giving us the best advice. Thank you very much

Very helpful and friendly staff at the store in Wimbledon, making it easy to choose the carpet I required.

Thanks Mo for your excellent customer service, looking forward to having carpets to complete my new home

The service here was so good when booking my carpet fitting . Mo was great- helpful efficient and v professional.

We met Michael in the store and straight away professional and helpful from the start perfect. Micheal is the right man too represent Carpetright thankyou for you help

Amazing experience!
Lovely efficient services /peoples

Helpful and instructful....

Albert was helpful, efficient and friendly. When I called back to sort payment, his colleague was equally polite.

Dealt with Mike at Wimbledon store. Really good customer service - answered all my Qs, gave me good advice, and all done efficiently and pleasantly. Fitting prompt and done well

I cannot express enough gratitude to Albert for the exceptional customer service he provided throughout my flooring order journey. Despite changing my mind twice about the color, Albert remained patient, understanding, and incredibly helpful. His guidance and support made what could have been a frustrating experience smooth and stress-free. Thank you, Albert, for your dedication and professionalism. You truly went above and beyond to ensure my satisfaction. Highly recommended!

Muhammad was very welcoming. Needed to match existing carpet.
He removed sample and took them to the light areas for a better view.
Matched carpet and arranged for room to be measured the next day and carpet delivery so after.
Thank you!

Firstly they responded on the phone, were helpful and courteous. When I visited the shop, Kaz was friendly and very helpful. I've paid for a service and found the whole experience very professional. Thank-you as a returning customer. X

Mo was extremely helpful in choosing our carpet. Thank you!

Hi we had a great experience visiting the Wimbledon branch. Kaz was very helpful in choosing the carpet and getting the measurements of our flat and costing it up.